Websites (East) response time tripled in the last 4 days


  • The response time of my East Coast website has increased from an average of 600ms for months to suddenly 900ms-3,500ms in the past 4 days.  The primary site running on this instance is (  FTP connections have also been very poor, lots of dropped connections and timeouts.  What is the cause of this change in server performance?
    Wednesday, September 25, 2013 9:06 PM


  • According to the dashboard, there was a problem a week ago. But it had been solved. Recently there're some problems with SQL database, but East US data center is working fine. Nevertheless, your website may be the victim of such problems. But it should work fine now. If you still have performance issues, try to collect logs and check what can be the cause. For example, maybe as more and more data are stored, your website takes longer and longer to query the data and display the results.

    Thursday, September 26, 2013 1:22 PM