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[IE 11 Crash] APPCRASH with Fault Module Name_KERNELBASE.dll RRS feed

  • 问题

  • Hi there, I have a old Acer Aspire 5515 that I just reinstall the Win 7 Ultimate x64 couple weeks ago.
    OS is brand new, hardly has anything install expect all the drive and anti-virus software.

    =============================

    Problem signature:
      Problem Event Name: APPCRASH
      Application Name: IEXPLORE.EXE
      Application Version: 11.0.9600.16521
      Application Timestamp: 53114399
      Fault Module Name: KERNELBASE.dll
      Fault Module Version: 6.1.7601.18229
      Fault Module Timestamp: 51fb1116
      Exception Code: 8000ffff
      Exception Offset: 0000c41f
      OS Version: 6.1.7601.2.1.0.256.1
      Locale ID: 1033
      Additional Information 1: 4fac
      Additional Information 2: 4faccadd212d67392ab5960c3b49d698
      Additional Information 3: 242a
      Additional Information 4: 242aae79594b85f2dea05930b8400376

    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409


    ===========================================

    Problem signature:
      Problem Event Name: APPCRASH
      Application Name: IEXPLORE.EXE
      Application Version: 11.0.9600.16521
      Application Timestamp: 53114399
      Fault Module Name: KERNELBASE.dll
      Fault Module Version: 6.1.7601.18229
      Fault Module Timestamp: 51fb1116
      Exception Code: 8000ffff
      Exception Offset: 0000c41f
      OS Version: 6.1.7601.2.1.0.256.1
      Locale ID: 1033
      Additional Information 1: 4fac
      Additional Information 2: 4faccadd212d67392ab5960c3b49d698
      Additional Information 3: 242a
      Additional Information 4: 242aae79594b85f2dea05930b8400376

    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt


    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt


    ---------------------------------------------------------------------

    +++Event Viver log+++


    Log Name:      Application
    Source:        Application Error
    Date:          5/15/2014 6:17:50 AM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Acer-Aspire5515
    Description:
    Faulting application name: IEXPLORE.EXE, version: 11.0.9600.16521, time stamp: 0x53114399
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
    Exception code: 0x8000ffff
    Fault offset: 0x0000c42d
    Faulting process id: 0xf8c
    Faulting application start time: 0x01cf7026eb0f167d
    Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
    Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
    Report Id: 2a7d8570-dc1a-11e3-b3dc-001eecde0a34
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2014-05-15T10:17:50.000000000Z" />
        <EventRecordID>1804</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Acer-Aspire5515</Computer>
        <Security />
      </System>
      <EventData>
        <Data>IEXPLORE.EXE</Data>
        <Data>11.0.9600.16521</Data>
        <Data>53114399</Data>
        <Data>KERNELBASE.dll</Data>
        <Data>6.1.7601.18409</Data>
        <Data>53159a86</Data>
        <Data>8000ffff</Data>
        <Data>0000c42d</Data>
        <Data>f8c</Data>
        <Data>01cf7026eb0f167d</Data>
        <Data>C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE</Data>
        <Data>C:\Windows\syswow64\KERNELBASE.dll</Data>
        <Data>2a7d8570-dc1a-11e3-b3dc-001eecde0a34</Data>
      </EventData>
    </Event>
    2014年5月15日 19:13