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win7 32bit旗舰版,运行过程中还是不定时出现蓝屏,有时一天两次蓝屏,有时一两天一次蓝屏。

问题
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如题,我的是惠普AMD四核CPU,AMD双显卡 笔记本,刚使用两个月不到时,系统是win7 32bit旗舰版,在线激活、在线官方升级补丁,所有驱动都是在惠普官方下载,可运行过程中还是不定时出现蓝屏,有时一天两次蓝屏,有时一两天一次蓝屏,比较频繁,实在找不出原因到底出在哪儿,请论坛各位大师给予帮助和指点,帮我找出问题的根结,好对症下药。谢谢!
winDPG打开今天的dump文件是这样的:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [F:\Minidump\102012-19874-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are availableSymbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17944.x86fre.win7sp1_gdr.120830-0333
Machine Name:
Kernel base = 0x84050000 PsLoadedModuleList = 0x8419a4d0
Debug session time: Sat Oct 20 15:20:26.711 2012 (GMT+8)
System Uptime: 0 days 3:38:16.506
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Loading Kernel Symbols
...............................................................
................................................................
.........................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************Use !analyze -v to get detailed debugging information.
BugCheck D1, {999ae000, 2, 0, 8a3246f4}
***** Kernel symbols are WRONG. Please fix symbols to do analysis.
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Probably caused by : ntkrnlpa.exe ( nt+40cdb )Followup: MachineOwner
---------下面同一时间的蓝屏载图:
答案
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请把 360 卸载掉,它可能干扰了 NDIS.SYS 驱动对计算机电源的相关操作。--Alexis Zhanghttp://mvp.support.microsoft.com/profile/jiehttp://blogs.itecn.net/blogs/alexis推荐以 NNTP Bridge 桥接新闻组方式访问论坛以获取最佳用户体验。本帖是回复帖,原帖作者是楼上的 "丛林一片叶"感谢你的关注!希望对你有所帮助。下面我重新设置了mini文件夹下载地址:http://kanboxshare.com/link/M6J7d0lTQYKRb6wtJYwvPRFmuD0Odi6oOvFHyxE4O
- 已标记为答案 丛林一片叶 2012年10月24日 11:03
全部回复
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0x000000D1 代码显示这应该是一个驱动程序故障,因为驱动程序或硬件本身的问题引起 Windows Kernel 运行错误。由于你的 Debugging Tools 没有设置正确的 Symbol,所以无法得到准确的分析结果。--Alexis Zhanghttp://mvp.support.microsoft.com/profile/jiehttp://blogs.itecn.net/blogs/alexis推荐以 NNTP Bridge 桥接新闻组方式访问论坛以获取最佳用户体验。本帖是回复帖,原帖作者是楼上的 "丛林一片叶"如题,我的是惠普AMD四核CPU,AMD双显卡 笔记本,?帐褂昧礁鲈虏坏绞保低呈莣in7 32bit旗舰版,在线激活、在线官方升级补丁,所有驱动都是在惠普官方下载,可运行过程中还是不定时出现蓝屏,有时一天两次蓝屏,
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怎样样才能正确设置 Debugging Tools的 Symbol呢?还请楼主明示。
另补充:同一时间出现的dump文件,链接下载地址: http://115.com/file/c2702m9x
请各位老师帮忙分析分析。
还有网上有说是因为打补丁引起ntkrnlpa.exe文件改动,要把所有的文件替换成原版的文件,尤其是C:\Windows\System32目录下的,说这样能解决这个问题。但有的人说替换后系统会不稳定,甚至出现启动故障等。
我搜索了我的电脑C盘,确实搜索到8、9个文件,而且版本及文件修改时间都不一样。ntkrnlpa.exe文件到底跟我计算机的这个蓝屏故障有没有关系?能替换吗?请指点一下,谢谢!
补充说明:
前两天把机子送到售后,经工程师检测,答复说机子硬件无任何问题。
- 已编辑 丛林一片叶 2012年10月21日 1:40
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设置 Symbol 请参考:http://blogs.itecn.net/blogs/alexis/archive/2010/11/20/Set-Symbol-Path-for-Debugging-Tools.aspx你的网盘没有开放下载,我无法获取你的文件。NTKrnlPA.EXE 以安装的最新更新程序提供的版本为准,目前最新的应该是 KB2724197 提供的版本。不要试图用低版本的文件取代新的版本,不仅对解决问题无益而且会引起系统不稳定。出这馊主意的纯属是误导。--Alexis Zhanghttp://mvp.support.microsoft.com/profile/jiehttp://blogs.itecn.net/blogs/alexis推荐以 NNTP Bridge 桥接新闻组方式访问论坛以获取最佳用户体验。本帖是回复帖,原帖作者是楼上的 "丛林一片叶"怎样样才能正确设置 Debugging Tools的 Symbol呢?还请楼主明示。另补充:同一时间出现的dump文件,链接下载地址: http://115.com/file/c2702m9x
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感谢你的关注!希望对你有所帮助。
下面我重新设置了mini文件夹下载地址:http://kanboxshare.com/link/M6J7d0lTQYKRb6wtJYwvPRFmuD0Odi6oOvFHyxE4O
-
-
请把 360 卸载掉,它可能干扰了 NDIS.SYS 驱动对计算机电源的相关操作。--Alexis Zhanghttp://mvp.support.microsoft.com/profile/jiehttp://blogs.itecn.net/blogs/alexis推荐以 NNTP Bridge 桥接新闻组方式访问论坛以获取最佳用户体验。本帖是回复帖,原帖作者是楼上的 "丛林一片叶"感谢你的关注!希望对你有所帮助。下面我重新设置了mini文件夹下载地址:http://kanboxshare.com/link/M6J7d0lTQYKRb6wtJYwvPRFmuD0Odi6oOvFHyxE4O
- 已标记为答案 丛林一片叶 2012年10月24日 11:03