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求助:蓝屏分析;故障现象:打开浏览器即蓝屏;附蓝屏文件分析 RRS feed

  • 问题

  • 请帮忙分析故障原因,谢谢!

    2: kd> !analyze -v

    *******************************************************************************

    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: fffff880f0bb5360, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff88006f77a18, If non-zero, the instruction address which referenced the bad memory
    address.
    Arg4: 0000000000000005, (reserved)

    Debugging Details:
    ------------------


    Could not read faulting driver name

    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800046b2100
     fffff880f0bb5360 

    FAULTING_IP: 
    igdpmd64+15aa18
    fffff880`06f77a18 8b0408          mov     eax,dword ptr [rax+rcx]

    MM_INTERNAL_CODE:  5

    CUSTOMER_CRASH_COUNT:  1

    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

    BUGCHECK_STR:  0x50

    PROCESS_NAME:  csrss.exe

    CURRENT_IRQL:  0

    TRAP_FRAME:  fffff88003ba29e0 -- (.trap 0xfffff88003ba29e0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff880079a6b60 rbx=0000000000000000 rcx=00000000e920e800
    rdx=fffffa800336f010 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff88006f77a18 rsp=fffff88003ba2b70 rbp=fffffa8007492a00
     r8=0000000000000000  r9=fffff88003ba2ba0 r10=0000000000000001
    r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na po nc
    igdpmd64+0x15aa18:
    fffff880`06f77a18 8b0408          mov     eax,dword ptr [rax+rcx] ds:1830:fffff880`f0bb5360=????????
    Resetting default scope

    LAST_CONTROL_TRANSFER:  from fffff800044f6673 to fffff80004479c40

    STACK_TEXT:  
    fffff880`03ba2878 fffff800`044f6673 : 00000000`00000050 fffff880`f0bb5360 00000000`00000000 fffff880`03ba29e0 : nt!KeBugCheckEx
    fffff880`03ba2880 fffff800`04477d6e : 00000000`00000000 fffff880`f0bb5360 00000000`00001000 fffff880`03ba2f70 : nt! ?? ::FNODOBFM::`string'+0x43801
    fffff880`03ba29e0 fffff880`06f77a18 : fffffa80`05e41000 fffffa80`0336f010 fffffa80`05e41000 fffffa80`0336f010 : nt!KiPageFault+0x16e
    fffff880`03ba2b70 fffffa80`05e41000 : fffffa80`0336f010 fffffa80`05e41000 fffffa80`0336f010 fffffa80`05e41000 : igdpmd64+0x15aa18
    fffff880`03ba2b78 fffffa80`0336f010 : fffffa80`05e41000 fffffa80`0336f010 fffffa80`05e41000 fffff880`07490740 : 0xfffffa80`05e41000
    fffff880`03ba2b80 fffffa80`05e41000 : fffffa80`0336f010 fffffa80`05e41000 fffff880`07490740 fffffa80`06bf9298 : 0xfffffa80`0336f010
    fffff880`03ba2b88 fffffa80`0336f010 : fffffa80`05e41000 fffff880`07490740 fffffa80`06bf9298 fffff880`06f79830 : 0xfffffa80`05e41000
    fffff880`03ba2b90 fffffa80`05e41000 : fffff880`07490740 fffffa80`06bf9298 fffff880`06f79830 fffffa80`06a94ff8 : 0xfffffa80`0336f010
    fffff880`03ba2b98 fffff880`07490740 : fffffa80`06bf9298 fffff880`06f79830 fffffa80`06a94ff8 fffff880`06f77e4c : 0xfffffa80`05e41000
    fffff880`03ba2ba0 fffffa80`06bf9298 : fffff880`06f79830 fffffa80`06a94ff8 fffff880`06f77e4c fffffa80`06a94fe8 : igdpmd64+0x673740
    fffff880`03ba2ba8 fffff880`06f79830 : fffffa80`06a94ff8 fffff880`06f77e4c fffffa80`06a94fe8 fffffa80`0336f010 : 0xfffffa80`06bf9298
    fffff880`03ba2bb0 fffffa80`06a94ff8 : fffff880`06f77e4c fffffa80`06a94fe8 fffffa80`0336f010 fffff880`00000000 : igdpmd64+0x15c830
    fffff880`03ba2bb8 fffff880`06f77e4c : fffffa80`06a94fe8 fffffa80`0336f010 fffff880`00000000 00000001`00000001 : 0xfffffa80`06a94ff8
    fffff880`03ba2bc0 fffffa80`06a94fe8 : fffffa80`0336f010 fffff880`00000000 00000001`00000001 fffffa80`0336f010 : igdpmd64+0x15ae4c
    fffff880`03ba2bc8 fffffa80`0336f010 : fffff880`00000000 00000001`00000001 fffffa80`0336f010 fffff880`03ba2cc8 : 0xfffffa80`06a94fe8
    fffff880`03ba2bd0 fffff880`00000000 : 00000001`00000001 fffffa80`0336f010 fffff880`03ba2cc8 fffffa80`06a951a8 : 0xfffffa80`0336f010
    fffff880`03ba2bd8 00000001`00000001 : fffffa80`0336f010 fffff880`03ba2cc8 fffffa80`06a951a8 fffffa80`06a95608 : 0xfffff880`00000000
    fffff880`03ba2be0 fffffa80`0336f010 : fffff880`03ba2cc8 fffffa80`06a951a8 fffffa80`06a95608 fffffa80`00000000 : 0x1`00000001
    fffff880`03ba2be8 fffff880`03ba2cc8 : fffffa80`06a951a8 fffffa80`06a95608 fffffa80`00000000 fffffa80`05e41000 : 0xfffffa80`0336f010
    fffff880`03ba2bf0 fffffa80`06a951a8 : fffffa80`06a95608 fffffa80`00000000 fffffa80`05e41000 fffffa80`00000000 : 0xfffff880`03ba2cc8
    fffff880`03ba2bf8 fffffa80`06a95608 : fffffa80`00000000 fffffa80`05e41000 fffffa80`00000000 fffffa80`0336f010 : 0xfffffa80`06a951a8
    fffff880`03ba2c00 fffffa80`00000000 : fffffa80`05e41000 fffffa80`00000000 fffffa80`0336f010 00000119`00000000 : 0xfffffa80`06a95608
    fffff880`03ba2c08 fffffa80`05e41000 : fffffa80`00000000 fffffa80`0336f010 00000119`00000000 00000000`00000000 : 0xfffffa80`00000000
    fffff880`03ba2c10 fffffa80`00000000 : fffffa80`0336f010 00000119`00000000 00000000`00000000 00000000`00000000 : 0xfffffa80`05e41000
    fffff880`03ba2c18 fffffa80`0336f010 : 00000119`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffffa80`00000000
    fffff880`03ba2c20 00000119`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffffa80`0336f010
    fffff880`03ba2c28 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x119`00000000


    STACK_COMMAND:  kb

    FOLLOWUP_IP: 
    igdpmd64+15aa18
    fffff880`06f77a18 8b0408          mov     eax,dword ptr [rax+rcx]

    SYMBOL_STACK_INDEX:  3

    SYMBOL_NAME:  igdpmd64+15aa18

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: igdpmd64

    IMAGE_NAME:  igdpmd64.sys

    DEBUG_FLR_IMAGE_TIMESTAMP:  4d8d3eb7

    FAILURE_BUCKET_ID:  X64_0x50_igdpmd64+15aa18

    BUCKET_ID:  X64_0x50_igdpmd64+15aa18

    Followup: MachineOwner
    ---------


    • 已编辑 福克 2013年2月28日 6:58
    2013年2月28日 6:50

答案

  • 此问题与显示驱动设置有关。如果是需要 3D 加速的浏览器,请尝试暂时禁用 GPU 渲染并重新安装显示驱动。
     
    --
    Alexis Zhang
     
    http://mvp.support.microsoft.com/profile/jie
    http://blogs.itecn.net/blogs/alexis
     
    推荐以 NNTP Bridge 桥接新闻组方式访问论坛以获取最佳用户体验。
     
    本帖是回复帖,原帖作者是楼上的 "福克"
     
    IMAGE_NAME: igdpmd64.sys
    FAILURE_BUCKET_ID: X64_0x50_igdpmd64+15aa18
     
     
    • 已标记为答案 福克 2013年10月15日 12:43
    2013年3月1日 21:54
    版主

全部回复

  • 请楼主更新一下英特尔图形内核模式驱动程序。

    在IT的路上,You'll never walk alone

    2013年2月28日 8:15
  • 谢谢,问题是在显卡,现在解决了。

    再次感谢!

    2013年2月28日 12:10
  • 此问题与显示驱动设置有关。如果是需要 3D 加速的浏览器,请尝试暂时禁用 GPU 渲染并重新安装显示驱动。
     
    --
    Alexis Zhang
     
    http://mvp.support.microsoft.com/profile/jie
    http://blogs.itecn.net/blogs/alexis
     
    推荐以 NNTP Bridge 桥接新闻组方式访问论坛以获取最佳用户体验。
     
    本帖是回复帖,原帖作者是楼上的 "福克"
     
    IMAGE_NAME: igdpmd64.sys
    FAILURE_BUCKET_ID: X64_0x50_igdpmd64+15aa18
     
     
    • 已标记为答案 福克 2013年10月15日 12:43
    2013年3月1日 21:54
    版主