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安装CRM报错,Outlook2007,有错误日志

问题
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HI:
我在安装CRM4.0时,客户端是英文的,所有的附件全部下载安装完成了,但最后安装CRM文件时提示安装没有完成,碰到了一个错误,让我查看日志,然后继续安装。
09:08:45| Info| === Setup bootstrap logging started 2011-3-17 9:08:45 ===
09:08:45| Info| Bootstrap version: 4.0.7333.2747.
09:08:45| Info| User: Administrator.
09:08:45| Info| Invoked with command line: "C:\Documents and Settings\cxcai\桌面\crm\crm\setupclient.exe"
09:08:45| Info| Running C:\Documents and Settings\cxcai\桌面\crm\crm\setupclient.exe
09:08:45| Info| is not currently installed.
09:08:45| Info| System Memory: 1333248000 Bytes
09:08:45| Info| No reboot required
09:08:45| Info| Parsing client configuration file for setup parameters.
09:08:47| Info| Initializing COM.
09:08:47| Info| Initialized COM.
09:08:47| Info| Create the job key value BITSLocalTempDir in the registry.09:08:47| Info| Set the job key value BITSLocalTempDir as in the registry.
09:08:47| Info| The file Client.msp has not been downloaded.
09:08:47| Info| Connect to BITS.
09:08:47| Info| Get the job key value BITSLocalTempDir as from the registry.
09:08:48| Info| Open the registry key value BITSLocalTempDir for the download job.
09:08:48| Info| Set the job key value BITSLocalTempDir as C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSCRM_{B4C6AF74-5325-447A-9986-A86D909A2F2B}.
09:08:48| Info| Find/create the local temporary directory C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSCRM_{B4C6AF74-5325-447A-9986-A86D909A2F2B}.
09:08:48| Info| Starting download from http://go.microsoft.com/fwlink/?LinkId=164811&clcid=0x409
09:08:48| Info| Create the job key value Client.msp in the registry.09:08:48| Info| Set the job key value Client.msp as in the registry.
09:08:48| Info| Create a new job for file Client.msp.
09:08:48| Info| Open the registry key value Client.msp for the download job.
09:08:48| Info| Set the job key value Client.msp as {4E274F5F-0FA3-476F-A042-F1B6F51A257E}.
09:08:48| Info| Set the job guid {4E274F5F-0FA3-476F-A042-F1B6F51A257E} in the registry.
09:08:48| Error| Failed to add the file C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSCRM_{B4C6AF74-5325-447A-9986-A86D909A2F2B}\Client.msp to the created job. Error : 0x800704dd.
09:08:48| Info| The file Client.msp has not been downloaded.
09:08:48| Error| Error on download: 0x 0
09:08:48| Info| Clean up the BITS downloader.09:08:48| Info| Uninitializing COM.
09:08:48| Info| Uninitialized COM.
09:08:48| Info| Starting download from http://go.microsoft.com/fwlink/?LinkId=164811&clcid=0x409
09:08:51| Error| File C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\JO9446TP\microsoft_com[1].txt is not a Windows Installer Patch file. (packagevalidator.cpp:CWindowsInstallerPatchPackageValidator::Validate:304).
09:08:51| Info| Expected parameters for patchfile:
Upgrade code - {B9D53805-50DD-4898-8B87-1B2891471F5A}
Product code - {539D63C6-4EF4-4B9E-9926-85053F119171}
ProductLanguage - 1033
BaseVersion - 4.0.7333.2747
09:08:51| Info| Placeholder file found -- no patch available.
09:08:51| Error| File C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\JO9446TP\microsoft_com[1].txt is not a Windows Installer Patch file. (packagevalidator.cpp:CWindowsInstallerPatchPackageValidator::Validate:304).
09:08:51| Info| Expected parameters for patchfile:
Upgrade code - {B9D53805-50DD-4898-8B87-1B2891471F5A}
Product code - {539D63C6-4EF4-4B9E-9926-85053F119171}
ProductLanguage - 1033
BaseVersion - 4.0.7333.2747
09:08:51| Error| The update file is not valid for installation of this application.
09:08:51| Info| Copying installer files to local directory:
09:08:52| Info| Package: C:\Documents and Settings\cxcai\桌面\crm\crm\Client.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSCRM_{809FD93F-07FB-412B-8CB7-EF229D6E6A33}" TARGETDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSCRM_{809FD93F-07FB-412B-8CB7-EF229D6E6A33}" ALLOWRUN=1
09:08:56| Info| Loading bootstrap library C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSCRM_{809FD93F-07FB-412B-8CB7-EF229D6E6A33}\ClientSetup.dll
09:12:36| Info| Mark the local temporary folder as deletion upon reboot.09:12:36| Info| Clean up all the BITS related registry key values.
09:12:36| Info| Closing bootstrap library C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSCRM_{809FD93F-07FB-412B-8CB7-EF229D6E6A33}\ClientSetup.dll
09:12:36| Info| Clean up the BITS downloader.09:12:36| Info| Clean up the BITS downloader.
09:12:36| Info| Clean up the BITS downloader.
09:12:36| Info| === Setup bootstrap logging ended 2011-3-17 9:12:36 ===
} from the registry.09:11:02| Info| The file vcredist_x86.exe has not been downloaded.
09:11:02| Info| Local package for Microsoft Visual C++ Runtime not found
09:11:02| Info| Failed to find the Visual C++ runtime installation file VcRedist\vcredist_x86.exe.
09:11:02| Info| .NET version found is 3.1.21022.0
09:11:02| Info| IsDotNetInstalled=1
09:11:02| Info| IsInstallerInstalled=1
09:11:02| Info| Windows Installer found is 4.5
09:11:08| Info| IsDrWatsonInstalled=1
09:11:08| Info| The file vcredist_x86.exe has not been downloaded.09:11:08| Info| Local package for Microsoft Visual C++ Runtime not found
09:11:08| Info| Failed to find the Visual C++ runtime installation file VcRedist\vcredist_x86.exe.
09:11:08| Info| .NET version found is 3.1.21022.0
09:11:08| Info| IsDotNetInstalled=1
09:11:08| Info| Sqlservr.exe found is 2005.90.4035
09:11:08| Info| IsSqlExprInstalled=1
09:11:08| Info| IsReportViewerControlInstalled=1
09:11:08| Info| IsInstallerInstalled=1
09:11:08| Info| Windows Installer found is 4.5
09:11:08| Info| Initializing COM.
09:11:08| Info| Initialized COM.
09:11:08| Info| The file vcredist_x86.exe has not been downloaded.09:11:08| Info| Connect to BITS.
09:11:08| Info| Find/create the local temporary directory C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSCRM_{B4C6AF74-5325-447A-9986-A86D909A2F2B}.
09:11:08| Info| Requesting download of Microsoft Visual C++ Runtime installer from http://go.microsoft.com/fwlink/?LinkId=91355&clcid=0x409.
09:11:08| Info| The file vcredist_x86.exe has not been downloaded.09:11:08| Info| Create the job key value vcredist_x86.exe in the registry.
09:11:08| Info| Set the job key value vcredist_x86.exe as in the registry.
09:11:09| Info| Create a new job for file vcredist_x86.exe.
09:11:09| Info| Open the registry key value vcredist_x86.exe for the download job.
09:11:09| Info| Set the job key value vcredist_x86.exe as {80617CAE-08F7-40FA-801F-B26E613710B8}.
09:11:09| Info| Set the job guid {80617CAE-08F7-40FA-801F-B26E613710B8} in the registry.
09:11:09| Error| Failed to add the file C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSCRM_{B4C6AF74-5325-447A-9986-A86D909A2F2B}\vcredist_x86.exe to the created job. Error : 0x800704dd.
09:11:09| Info| Clean up the BITS downloader.
09:11:09| Info| Uninitializing COM.
09:11:09| Info| Uninitialized COM.
09:11:09| Info| Requesting download of Microsoft Visual C++ Runtime installer from http://go.microsoft.com/fwlink/?LinkId=91355&clcid=0x409.
09:11:12| Info| Microsoft Visual C++ Runtime downloaded to C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\S4VZQ280\vcredist_x86[1].exe
09:11:12| Info| Installer path for Microsoft Visual C++ Runtime set to C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\S4VZQ280\vcredist_x86[1].exe
09:11:13| Info| Installing Microsoft Visual C++ Runtime
09:12:25| Info| Installation of Microsoft Visual C++ Runtime has completed. Exit code: 0. Result: Version installed: 8.0
09:12:25| Info| GetSIDOfLoggedOnUser: Starting
09:12:25| Info| GetSIDOfLoggedOnUser: before WTSQueryUserToken, session=0
09:12:25| Info| GetSIDOfLoggedOnUser: error happened==1314
09:12:25| Info| === Setup bootstrap logging ended 2011-3-17 9:12:25 ===但是看了日志后不知道是哪里错误。请求各位帮助
答案
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参考着两个帖子
http://social.microsoft.com/Forums/en/crm2011beta/thread/4847c309-f1f7-49da-a596-a86117ae1dee
这个跟你一样的错误,解决办法:
Sometimes these keys get left behind even after a reboot. I suspect this is the case here. If you navigate to:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can export/remove the key that is there and then retry. Once you're done with the install, you can reimport and you should be all set.
- Marked As Answer byDonna Edwards<abbr class="affil">MVP</abbr><abbr class="affil">, Owner</abbr>Thursday, November 11, 2010 8:56 PM
还有一个你可以参考:
http://www.eggheadcafe.com/software/aspnet/33089808/40-installation-problem.aspx
Frank Xu Lei--谦卑若愚,好学若饥
专注于.NET平台下分布式应用系统开发和企业应用系统集成
Focus on Distributed Applications Development and EAI based on .NET
【老徐的网站】:http://www.frankxulei.com/
- 已标记为答案 Allen_Fan 2011年3月21日 3:19
全部回复
-
参考着两个帖子
http://social.microsoft.com/Forums/en/crm2011beta/thread/4847c309-f1f7-49da-a596-a86117ae1dee
这个跟你一样的错误,解决办法:
Sometimes these keys get left behind even after a reboot. I suspect this is the case here. If you navigate to:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can export/remove the key that is there and then retry. Once you're done with the install, you can reimport and you should be all set.
- Marked As Answer byDonna Edwards<abbr class="affil">MVP</abbr><abbr class="affil">, Owner</abbr>Thursday, November 11, 2010 8:56 PM
还有一个你可以参考:
http://www.eggheadcafe.com/software/aspnet/33089808/40-installation-problem.aspx
Frank Xu Lei--谦卑若愚,好学若饥
专注于.NET平台下分布式应用系统开发和企业应用系统集成
Focus on Distributed Applications Development and EAI based on .NET
【老徐的网站】:http://www.frankxulei.com/
- 已标记为答案 Allen_Fan 2011年3月21日 3:19