none
安装CRM报错,Outlook2007,有错误日志 RRS feed

  • 问题

  • HI:

         我在安装CRM4.0时,客户端是英文的,所有的附件全部下载安装完成了,但最后安装CRM文件时提示安装没有完成,碰到了一个错误,让我查看日志,然后继续安装。

    09:08:45|   Info| === Setup bootstrap logging started 2011-3-17 9:08:45 ===
    09:08:45|   Info| Bootstrap version: 4.0.7333.2747.
    09:08:45|   Info| User: Administrator.
    09:08:45|   Info| Invoked with command line: "C:\Documents and Settings\cxcai\桌面\crm\crm\setupclient.exe"
    09:08:45|   Info| Running C:\Documents and Settings\cxcai\桌面\crm\crm\setupclient.exe
    09:08:45|   Info|  is not currently installed.
    09:08:45|   Info| System Memory: 1333248000 Bytes
    09:08:45|   Info| No reboot required
    09:08:45|   Info| Parsing client configuration file for setup parameters.
    09:08:47|   Info| Initializing COM.
    09:08:47|   Info| Initialized COM.
    09:08:47|   Info| Create the job key value BITSLocalTempDir in the registry.

    09:08:47|   Info| Set the job key value BITSLocalTempDir as  in the registry.

    09:08:47|   Info| The file Client.msp has not been downloaded.

    09:08:47|   Info| Connect to BITS.

    09:08:47|   Info| Get the job key value BITSLocalTempDir as  from the registry.

    09:08:48|   Info| Open the registry key value BITSLocalTempDir for the download job.

    09:08:48|   Info| Set the job key value BITSLocalTempDir as C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSCRM_{B4C6AF74-5325-447A-9986-A86D909A2F2B}.

    09:08:48|   Info| Find/create the local temporary directory C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSCRM_{B4C6AF74-5325-447A-9986-A86D909A2F2B}.

    09:08:48|   Info| Starting download from http://go.microsoft.com/fwlink/?LinkId=164811&clcid=0x409
    09:08:48|   Info| Create the job key value Client.msp in the registry.

    09:08:48|   Info| Set the job key value Client.msp as  in the registry.

    09:08:48|   Info| Create a new job for file Client.msp.

    09:08:48|   Info| Open the registry key value Client.msp for the download job.

    09:08:48|   Info| Set the job key value Client.msp as {4E274F5F-0FA3-476F-A042-F1B6F51A257E}.

    09:08:48|   Info| Set the job guid {4E274F5F-0FA3-476F-A042-F1B6F51A257E} in the registry.

    09:08:48|  Error| Failed to add the file C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSCRM_{B4C6AF74-5325-447A-9986-A86D909A2F2B}\Client.msp to the created job. Error : 0x800704dd.

    09:08:48|   Info| The file Client.msp has not been downloaded.

    09:08:48|  Error| Error on download:  0x       0
    09:08:48|   Info| Clean up the BITS downloader.

    09:08:48|   Info| Uninitializing COM.
    09:08:48|   Info| Uninitialized COM.
    09:08:48|   Info| Starting download from http://go.microsoft.com/fwlink/?LinkId=164811&clcid=0x409
    09:08:51|  Error| File C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\JO9446TP\microsoft_com[1].txt is not a Windows Installer Patch file. (packagevalidator.cpp:CWindowsInstallerPatchPackageValidator::Validate:304).
    09:08:51|   Info| Expected parameters for patchfile:
      Upgrade code - {B9D53805-50DD-4898-8B87-1B2891471F5A}
      Product code - {539D63C6-4EF4-4B9E-9926-85053F119171}
      ProductLanguage - 1033
      BaseVersion - 4.0.7333.2747
    09:08:51|   Info| Placeholder file found -- no patch available.
    09:08:51|  Error| File C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\JO9446TP\microsoft_com[1].txt is not a Windows Installer Patch file. (packagevalidator.cpp:CWindowsInstallerPatchPackageValidator::Validate:304).
    09:08:51|   Info| Expected parameters for patchfile:
      Upgrade code - {B9D53805-50DD-4898-8B87-1B2891471F5A}
      Product code - {539D63C6-4EF4-4B9E-9926-85053F119171}
      ProductLanguage - 1033
      BaseVersion - 4.0.7333.2747
    09:08:51|  Error| The update file is not valid for installation of this application.
    09:08:51|   Info| Copying installer files to local directory: 
    09:08:52|   Info| Package: C:\Documents and Settings\cxcai\桌面\crm\crm\Client.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSCRM_{809FD93F-07FB-412B-8CB7-EF229D6E6A33}" TARGETDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSCRM_{809FD93F-07FB-412B-8CB7-EF229D6E6A33}" ALLOWRUN=1
    09:08:56|   Info| Loading bootstrap library C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSCRM_{809FD93F-07FB-412B-8CB7-EF229D6E6A33}\ClientSetup.dll
    09:12:36|   Info| Mark the local temporary folder as deletion upon reboot.

    09:12:36|   Info| Clean up all the BITS related registry key values.

    09:12:36|   Info| Closing bootstrap library C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSCRM_{809FD93F-07FB-412B-8CB7-EF229D6E6A33}\ClientSetup.dll
    09:12:36|   Info| Clean up the BITS downloader.

    09:12:36|   Info| Clean up the BITS downloader.

    09:12:36|   Info| Clean up the BITS downloader.

    09:12:36|   Info| === Setup bootstrap logging ended 2011-3-17 9:12:36 ===
    } from the registry.

    09:11:02|   Info| The file vcredist_x86.exe has not been downloaded.

    09:11:02|   Info| Local package for Microsoft Visual C++ Runtime not found
    09:11:02|   Info| Failed to find the Visual C++ runtime installation file VcRedist\vcredist_x86.exe.
    09:11:02|   Info| .NET version found is 3.1.21022.0
    09:11:02|   Info| IsDotNetInstalled=1
    09:11:02|   Info| IsInstallerInstalled=1
    09:11:02|   Info| Windows Installer found is 4.5
    09:11:08|   Info| IsDrWatsonInstalled=1
    09:11:08|   Info| The file vcredist_x86.exe has not been downloaded.

    09:11:08|   Info| Local package for Microsoft Visual C++ Runtime not found
    09:11:08|   Info| Failed to find the Visual C++ runtime installation file VcRedist\vcredist_x86.exe.
    09:11:08|   Info| .NET version found is 3.1.21022.0
    09:11:08|   Info| IsDotNetInstalled=1
    09:11:08|   Info| Sqlservr.exe found is 2005.90.4035
    09:11:08|   Info| IsSqlExprInstalled=1
    09:11:08|   Info| IsReportViewerControlInstalled=1
    09:11:08|   Info| IsInstallerInstalled=1
    09:11:08|   Info| Windows Installer found is 4.5
    09:11:08|   Info| Initializing COM.
    09:11:08|   Info| Initialized COM.
    09:11:08|   Info| The file vcredist_x86.exe has not been downloaded.

    09:11:08|   Info| Connect to BITS.

    09:11:08|   Info| Find/create the local temporary directory C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSCRM_{B4C6AF74-5325-447A-9986-A86D909A2F2B}.

    09:11:08|   Info| Requesting download of Microsoft Visual C++ Runtime installer from http://go.microsoft.com/fwlink/?LinkId=91355&clcid=0x409.
    09:11:08|   Info| The file vcredist_x86.exe has not been downloaded.

    09:11:08|   Info| Create the job key value vcredist_x86.exe in the registry.

    09:11:08|   Info| Set the job key value vcredist_x86.exe as  in the registry.

    09:11:09|   Info| Create a new job for file vcredist_x86.exe.

    09:11:09|   Info| Open the registry key value vcredist_x86.exe for the download job.

    09:11:09|   Info| Set the job key value vcredist_x86.exe as {80617CAE-08F7-40FA-801F-B26E613710B8}.

    09:11:09|   Info| Set the job guid {80617CAE-08F7-40FA-801F-B26E613710B8} in the registry.

    09:11:09|  Error| Failed to add the file C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSCRM_{B4C6AF74-5325-447A-9986-A86D909A2F2B}\vcredist_x86.exe to the created job. Error : 0x800704dd.

    09:11:09|   Info| Clean up the BITS downloader.

    09:11:09|   Info| Uninitializing COM.
    09:11:09|   Info| Uninitialized COM.
    09:11:09|   Info| Requesting download of Microsoft Visual C++ Runtime installer from http://go.microsoft.com/fwlink/?LinkId=91355&clcid=0x409.
    09:11:12|   Info| Microsoft Visual C++ Runtime downloaded to C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\S4VZQ280\vcredist_x86[1].exe
    09:11:12|   Info| Installer path for Microsoft Visual C++ Runtime set to C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\S4VZQ280\vcredist_x86[1].exe
    09:11:13|   Info| Installing Microsoft Visual C++ Runtime
    09:12:25|   Info| Installation of Microsoft Visual C++ Runtime has completed. Exit code: 0. Result: Version installed: 8.0
    09:12:25|   Info| GetSIDOfLoggedOnUser: Starting
    09:12:25|   Info| GetSIDOfLoggedOnUser: before WTSQueryUserToken, session=0
    09:12:25|   Info| GetSIDOfLoggedOnUser: error happened==1314
    09:12:25|   Info| === Setup bootstrap logging ended 2011-3-17 9:12:25 ===

    但是看了日志后不知道是哪里错误。请求各位帮助

    2011年3月17日 2:54

答案

全部回复