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系统频繁蓝屏 RRS feed

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  • 您好,

     最近系统频繁蓝屏,以下是DEBUG 日志,能否帮我看一下是什么原因造成的么?谢谢。

    ************* Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
    Deferred                                       SRV*d:\Symbols*http://msdl.microsoft.com/download/symbols

    Microsoft (R) Windows Debugger Version 10.0.18362.1 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [D:\Users\Administrator\Desktop\nina\MEMORY.DMP]
    Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.


    ************* Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
    Deferred                                       SRV*d:\Symbols*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;SRV*d:\Symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 10 Kernel Version 18362 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 18362.1.amd64fre.19h1_release.190318-1202
    Machine Name:
    Kernel base = 0xfffff804`04200000 PsLoadedModuleList = 0xfffff804`04648170
    Debug session time: Wed Dec 11 16:22:58.313 2019 (UTC + 8:00)
    System Uptime: 0 days 7:08:57.594
    Loading Kernel Symbols
    .......................................Page 200413c27 too large to be in the dump file.
    Page 200413c26 too large to be in the dump file.
    ........................
    ................................................................
    .........................................................
    Loading User Symbols
    PEB is paged out (Peb.Ldr = 00000090`4d727018).  Type ".hh dbgerr001" for details
    Loading unloaded module list
    ......
    For analysis of this file, run !analyze -v
    4: kd> !analyze -v
    ERROR: FindPlugIns 8007007b
    ERROR: Some plugins may not be available [8007007b]
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff804087df42b, Address of the instruction which caused the bugcheck
    Arg3: ffffd0816a36d930, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.

    Debugging Details:
    ------------------

    DBGHELP: Timeout to store: d:\Symbols*http://msdl.microsoft.com/download/symbols
    DBGHELP: Timeout to store: d:\Symbols*http://msdl.microsoft.com/download/symbols

    KEY_VALUES_STRING: 1


    PROCESSES_ANALYSIS: 1

    SERVICE_ANALYSIS: 1

    STACKHASH_ANALYSIS: 1

    TIMELINE_ANALYSIS: 1


    DUMP_CLASS: 1

    DUMP_QUALIFIER: 401

    BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

    SYSTEM_MANUFACTURER:  Dell Inc.

    SYSTEM_PRODUCT_NAME:  OptiPlex 7040

    SYSTEM_SKU:  06B9

    BIOS_VENDOR:  Dell Inc.

    BIOS_VERSION:  1.9.2

    BIOS_DATE:  05/24/2018

    BASEBOARD_MANUFACTURER:  Dell Inc.

    BASEBOARD_PRODUCT:  0JCTF8

    BASEBOARD_VERSION:  A00

    DUMP_TYPE:  1

    BUGCHECK_P1: c0000005

    BUGCHECK_P2: fffff804087df42b

    BUGCHECK_P3: ffffd0816a36d930

    BUGCHECK_P4: 0

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

    FAULTING_IP:
    tcpip!Ipv4EnumerateAllPaths+34b
    fffff804`087df42b 8b08            mov     ecx,dword ptr [rax]

    CONTEXT:  ffffd0816a36d930 -- (.cxr 0xffffd0816a36d930)
    rax=ffefba0d19b272a0 rbx=ffffba0d1ceb9040 rcx=0000000000000001
    rdx=ffffba0d193c5010 rsi=ffffba0d16fc9d70 rdi=ffffba0d16fc98e0
    rip=fffff804087df42b rsp=ffffb80d001f70d0 rbp=ffffb80d001f71d0
     r8=000000000000034e  r9=ffffba0d239e6088 r10=00000000000000d7
    r11=00000000000000cf r12=000000000000011a r13=ffffb80d001f7430
    r14=ffffba0d193c5010 r15=ffffba0d19b271e0
    iopl=0         nv up ei ng nz na pe cy
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050283
    tcpip!Ipv4EnumerateAllPaths+0x34b:
    fffff804`087df42b 8b08            mov     ecx,dword ptr [rax] ds:002b:ffefba0d`19b272a0=????????
    Resetting default scope

    BUGCHECK_STR:  0x3B_c0000005

    CPU_COUNT: 8

    CPU_MHZ: d50

    CPU_VENDOR:  GenuineIntel

    CPU_FAMILY: 6

    CPU_MODEL: 5e

    CPU_STEPPING: 3

    CPU_MICROCODE: 6,5e,3,0 (F,M,S,R)  SIG: C6'00000000 (cache) C6'00000000 (init)

    BLACKBOXBSD: 1 (!blackboxbsd)


    BLACKBOXNTFS: 1 (!blackboxntfs)


    BLACKBOXPNP: 1 (!blackboxpnp)


    BLACKBOXWINLOGON: 1

    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

    PROCESS_NAME:  svchost.exe

    CURRENT_IRQL:  2

    ANALYSIS_SESSION_HOST:  U170VLEW1IWVE0G

    ANALYSIS_SESSION_TIME:  12-13-2019 13:55:13.0472

    ANALYSIS_VERSION: 10.0.18362.1 amd64fre

    BAD_STACK_POINTER:  ffffd0816a36cff8

    LAST_CONTROL_TRANSFER:  from fffff8040873f02f to fffff804087df42b

    STACK_TEXT:  
    ffffb80d`001f70d0 fffff804`0873f02f : 00000000`00000001 fffff804`0899a5f0 00000090`4e17f320 fffff804`0899c4e8 : tcpip!Ipv4EnumerateAllPaths+0x34b
    ffffb80d`001f7300 fffff804`12222acd : ffffba0d`239e6000 ffffba0d`00000070 00000000`00000000 00000090`4e17f320 : NETIO!NsiEnumerateObjectsAllParametersEx+0x24f
    ffffb80d`001f74e0 fffff804`122226a2 : 00000000`00000000 ffffba0d`1d6fd430 ffffba0d`1d6fd360 00000090`4e17f320 : nsiproxy!NsippEnumerateObjectsAllParameters+0x25d
    ffffb80d`001f76d0 fffff804`04231f79 : 00000000`00000002 00000000`00000000 ffffba0d`1d01a750 ffffba0d`1989ed10 : nsiproxy!NsippDispatch+0x82
    ffffb80d`001f7720 fffff804`047e95e5 : ffffba0d`1d6fd360 00000000`00000000 00000000`00000000 ffffba0d`1d01a750 : nt!IofCallDriver+0x59
    ffffb80d`001f7760 fffff804`047e93f0 : 00000000`00000000 00000000`00040800 ffffba0d`1d01a750 ffffb80d`001f7a80 : nt!IopSynchronousServiceTail+0x1a5
    ffffb80d`001f7800 fffff804`047e87c6 : 00000090`4e17f240 00000000`00000774 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0xc10
    ffffb80d`001f7920 fffff804`043d2d15 : ffffba0d`1d138080 00000090`4e17f228 ffffb80d`001f79a8 00000000`00000000 : nt!NtDeviceIoControlFile+0x56
    ffffb80d`001f7990 00007ffc`fec1c1a4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
    00000090`4e17f2b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`fec1c1a4


    THREAD_SHA1_HASH_MOD_FUNC:  b1cca67147e0bb697b92f52dbb6a6fdb4594ed4f

    THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  1c8cc1f9a154528b93c0426b1ae2e34b3ef57791

    THREAD_SHA1_HASH_MOD:  93557ecf5cf6a7cf1865866c5b8912b319059ebe

    FOLLOWUP_IP:
    NETIO!NsiEnumerateObjectsAllParametersEx+24f
    fffff804`0873f02f 89442464        mov     dword ptr [rsp+64h],eax

    FAULT_INSTR_CODE:  64244489

    SYMBOL_STACK_INDEX:  1

    SYMBOL_NAME:  NETIO!NsiEnumerateObjectsAllParametersEx+24f

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: NETIO

    IMAGE_NAME:  NETIO.SYS

    DEBUG_FLR_IMAGE_TIMESTAMP:  0

    STACK_COMMAND:  .cxr 0xffffd0816a36d930 ; kb

    BUCKET_ID_FUNC_OFFSET:  24f

    FAILURE_BUCKET_ID:  0x3B_c0000005_STACKPTR_ERROR_NETIO!NsiEnumerateObjectsAllParametersEx

    BUCKET_ID:  0x3B_c0000005_STACKPTR_ERROR_NETIO!NsiEnumerateObjectsAllParametersEx

    PRIMARY_PROBLEM_CLASS:  0x3B_c0000005_STACKPTR_ERROR_NETIO!NsiEnumerateObjectsAllParametersEx

    TARGET_TIME:  2019-12-11T08:22:58.000Z

    OSBUILD:  18362

    OSSERVICEPACK:  476

    SERVICEPACK_NUMBER: 0

    OS_REVISION: 0

    SUITE_MASK:  272

    PRODUCT_TYPE:  1

    OSPLATFORM_TYPE:  x64

    OSNAME:  Windows 10

    OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

    OS_LOCALE:  

    USER_LCID:  0

    OSBUILD_TIMESTAMP:  2011-12-30 07:28:41

    BUILDDATESTAMP_STR:  190318-1202

    BUILDLAB_STR:  19h1_release

    BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

    ANALYSIS_SESSION_ELAPSED_TIME:  21ec1e

    ANALYSIS_SOURCE:  KM

    FAILURE_ID_HASH_STRING:  km:0x3b_c0000005_stackptr_error_netio!nsienumerateobjectsallparametersex

    FAILURE_ID_HASH:  {0d4a0022-4df4-4e44-1a44-b7a0ee3986ed}

    Followup:     MachineOwner
    ---------

    4: kd> !analyze -v
    ERROR: FindPlugIns 8007007b
    ERROR: Some plugins may not be available [8007007b]
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff804087df42b, Address of the instruction which caused the bugcheck
    Arg3: ffffd0816a36d930, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.

    Debugging Details:
    ------------------


    KEY_VALUES_STRING: 1


    PROCESSES_ANALYSIS: 1

    SERVICE_ANALYSIS: 1

    STACKHASH_ANALYSIS: 1

    TIMELINE_ANALYSIS: 1


    DUMP_CLASS: 1

    DUMP_QUALIFIER: 401

    BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

    SYSTEM_MANUFACTURER:  Dell Inc.

    SYSTEM_PRODUCT_NAME:  OptiPlex 7040

    SYSTEM_SKU:  06B9

    BIOS_VENDOR:  Dell Inc.

    BIOS_VERSION:  1.9.2

    BIOS_DATE:  05/24/2018

    BASEBOARD_MANUFACTURER:  Dell Inc.

    BASEBOARD_PRODUCT:  0JCTF8

    BASEBOARD_VERSION:  A00

    DUMP_TYPE:  1

    BUGCHECK_P1: c0000005

    BUGCHECK_P2: fffff804087df42b

    BUGCHECK_P3: ffffd0816a36d930

    BUGCHECK_P4: 0

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

    FAULTING_IP:
    tcpip!Ipv4EnumerateAllPaths+34b
    fffff804`087df42b 8b08            mov     ecx,dword ptr [rax]

    CONTEXT:  ffffd0816a36d930 -- (.cxr 0xffffd0816a36d930)
    rax=ffefba0d19b272a0 rbx=ffffba0d1ceb9040 rcx=0000000000000001
    rdx=ffffba0d193c5010 rsi=ffffba0d16fc9d70 rdi=ffffba0d16fc98e0
    rip=fffff804087df42b rsp=ffffb80d001f70d0 rbp=ffffb80d001f71d0
     r8=000000000000034e  r9=ffffba0d239e6088 r10=00000000000000d7
    r11=00000000000000cf r12=000000000000011a r13=ffffb80d001f7430
    r14=ffffba0d193c5010 r15=ffffba0d19b271e0
    iopl=0         nv up ei ng nz na pe cy
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050283
    tcpip!Ipv4EnumerateAllPaths+0x34b:
    fffff804`087df42b 8b08            mov     ecx,dword ptr [rax] ds:002b:ffefba0d`19b272a0=????????
    Resetting default scope

    BUGCHECK_STR:  0x3B_c0000005

    CPU_COUNT: 8

    CPU_MHZ: d50

    CPU_VENDOR:  GenuineIntel

    CPU_FAMILY: 6

    CPU_MODEL: 5e

    CPU_STEPPING: 3

    CPU_MICROCODE: 6,5e,3,0 (F,M,S,R)  SIG: C6'00000000 (cache) C6'00000000 (init)

    BLACKBOXBSD: 1 (!blackboxbsd)


    BLACKBOXNTFS: 1 (!blackboxntfs)


    BLACKBOXPNP: 1 (!blackboxpnp)


    BLACKBOXWINLOGON: 1

    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

    PROCESS_NAME:  svchost.exe

    CURRENT_IRQL:  2

    ANALYSIS_SESSION_HOST:  U170VLEW1IWVE0G

    ANALYSIS_SESSION_TIME:  12-13-2019 14:32:16.0622

    ANALYSIS_VERSION: 10.0.18362.1 amd64fre

    BAD_STACK_POINTER:  ffffd0816a36cff8

    LAST_CONTROL_TRANSFER:  from fffff8040873f02f to fffff804087df42b

    STACK_TEXT:  
    ffffb80d`001f70d0 fffff804`0873f02f : 00000000`00000001 fffff804`0899a5f0 00000090`4e17f320 fffff804`0899c4e8 : tcpip!Ipv4EnumerateAllPaths+0x34b
    ffffb80d`001f7300 fffff804`12222acd : ffffba0d`239e6000 ffffba0d`00000070 00000000`00000000 00000090`4e17f320 : NETIO!NsiEnumerateObjectsAllParametersEx+0x24f
    ffffb80d`001f74e0 fffff804`122226a2 : 00000000`00000000 ffffba0d`1d6fd430 ffffba0d`1d6fd360 00000090`4e17f320 : nsiproxy!NsippEnumerateObjectsAllParameters+0x25d
    ffffb80d`001f76d0 fffff804`04231f79 : 00000000`00000002 00000000`00000000 ffffba0d`1d01a750 ffffba0d`1989ed10 : nsiproxy!NsippDispatch+0x82
    ffffb80d`001f7720 fffff804`047e95e5 : ffffba0d`1d6fd360 00000000`00000000 00000000`00000000 ffffba0d`1d01a750 : nt!IofCallDriver+0x59
    ffffb80d`001f7760 fffff804`047e93f0 : 00000000`00000000 00000000`00040800 ffffba0d`1d01a750 ffffb80d`001f7a80 : nt!IopSynchronousServiceTail+0x1a5
    ffffb80d`001f7800 fffff804`047e87c6 : 00000090`4e17f240 00000000`00000774 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0xc10
    ffffb80d`001f7920 fffff804`043d2d15 : ffffba0d`1d138080 00000090`4e17f228 ffffb80d`001f79a8 00000000`00000000 : nt!NtDeviceIoControlFile+0x56
    ffffb80d`001f7990 00007ffc`fec1c1a4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
    00000090`4e17f2b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`fec1c1a4


    THREAD_SHA1_HASH_MOD_FUNC:  b1cca67147e0bb697b92f52dbb6a6fdb4594ed4f

    THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  1c8cc1f9a154528b93c0426b1ae2e34b3ef57791

    THREAD_SHA1_HASH_MOD:  93557ecf5cf6a7cf1865866c5b8912b319059ebe

    FOLLOWUP_IP:
    NETIO!NsiEnumerateObjectsAllParametersEx+24f
    fffff804`0873f02f 89442464        mov     dword ptr [rsp+64h],eax

    FAULT_INSTR_CODE:  64244489

    SYMBOL_STACK_INDEX:  1

    SYMBOL_NAME:  NETIO!NsiEnumerateObjectsAllParametersEx+24f

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: NETIO

    IMAGE_NAME:  NETIO.SYS

    DEBUG_FLR_IMAGE_TIMESTAMP:  0

    STACK_COMMAND:  .cxr 0xffffd0816a36d930 ; kb

    BUCKET_ID_FUNC_OFFSET:  24f

    FAILURE_BUCKET_ID:  0x3B_c0000005_STACKPTR_ERROR_NETIO!NsiEnumerateObjectsAllParametersEx

    BUCKET_ID:  0x3B_c0000005_STACKPTR_ERROR_NETIO!NsiEnumerateObjectsAllParametersEx

    PRIMARY_PROBLEM_CLASS:  0x3B_c0000005_STACKPTR_ERROR_NETIO!NsiEnumerateObjectsAllParametersEx

    TARGET_TIME:  2019-12-11T08:22:58.000Z

    OSBUILD:  18362

    OSSERVICEPACK:  476

    SERVICEPACK_NUMBER: 0

    OS_REVISION: 0

    SUITE_MASK:  272

    PRODUCT_TYPE:  1

    OSPLATFORM_TYPE:  x64

    OSNAME:  Windows 10

    OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

    OS_LOCALE:  

    USER_LCID:  0

    OSBUILD_TIMESTAMP:  2011-12-30 07:28:41

    BUILDDATESTAMP_STR:  190318-1202

    BUILDLAB_STR:  19h1_release

    BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

    ANALYSIS_SESSION_ELAPSED_TIME:  4238

    ANALYSIS_SOURCE:  KM

    FAILURE_ID_HASH_STRING:  km:0x3b_c0000005_stackptr_error_netio!nsienumerateobjectsallparametersex

    FAILURE_ID_HASH:  {0d4a0022-4df4-4e44-1a44-b7a0ee3986ed}

    Followup:     MachineOwner
    ---------

    2019年12月13日 8:21

全部回复

  • 驱动程序故障引发的关联系统服务运行错误导致蓝屏,比较有可能的是网络相关驱动程序。


    Alexis Zhang

    http://mvp.microsoft.com/zh-cn/mvp/Jie%20Zhang-4000545

    推荐以 NNTP Bridge 桥接新闻组方式访问论坛。

    本帖是回复帖,原帖作者是楼上的 "你的那片天空"

    | 您好,
    | 最近系统频繁蓝屏,以下是DEBUG 日志,能否帮我看一下是什么原因造成的么?谢谢。

    2019年12月15日 13:55
    版主