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Unable to convert Microsoft account RRS feed

  • 问题

  • Please help me, I ran into trouble,my computer appear a little problem.My computer is using a local account and I want to put it into a Microsoft account,but computer prompts:The error code:0xd0000072.I don't know how to solve this problem,my operating system is Win8.1.Thank you very much!
    2013年11月17日 0:54

答案

  • Hi Zhaozaiwang,

    Basically I think you should ask question at http://answers.microsoft.com/en-us/windows/forum/windows8_1?tab=Threads for a better support, here is the windows store app dev forum.

    The following two steps can probably solve your 0xd0000072 problem:

    1. Deleted the trusted PC's on http://account.live.com 
    2. Removed all registry entries (keys) in HKEY_USERS\.DEFAULT\Software\Microsoft\IdentityCRL\StoredIdentities\

    Hope this helps you.

    --James


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    2013年11月17日 6:51
    版主