Cannot get the payment due to the wrong account name RRS feed

  • 问题

  • Hi,

    I got a payment transition last week, but the bank told me the English name was used while the account name was Chinese name. The bank wouldn't receive the transition unless the Chinese name was used. I've updated the account information online, but the bank withdrew the transition. I sent the email to Microsoft for help but no response yet.

    Can anyone else encounter this issue before? How should I do to get the last payment? Please help!!! Thanks in advanced!

    2013年4月26日 5:13


  • 请 通过 https://dev.windowsphone.com/zh-cn/support 联系我们的支持人员已处理这个问题,谢谢。
    • 已标记为答案 Cheryl_WPS 2013年4月26日 21:17
    2013年4月26日 21:17