Hi,
Azure Media Service目前并不支持.mov格式的文件，所以你可能在存储里无法找到.mov格式的文件,如果你的.mov文件是以H.264编码的话，你可以尝试将后缀改成.mp4。目前Azure Media Service大概支持的格式有：.asf, .avi, .m2tf, .m2v, .mp4, .mpeg, .mpg, .mts, .ts, .wmv, .3gp, .3g2, .3gp2, .mod, .dv, .vob, .ismv, .m4a.
更多详细的信息请阅读：https://azure.microsoft.com/en-us/documentation/articles/media-services-azure-media-encoder-formats/#uncompressed
Best Regards,
Jambor
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