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Can't install my updated appxpackage on Windows 10 (Error: 0x80073CFD, a prerequisite file could not be satisfied) RRS feed

  • Question

  • Hey all,

    Hopefully someone can help me out here because this has become extremely frustrating. I do QA for a company that has a Universal Windows Platform app. Normally I just use powershell to do app-appxpackage to install the app to do my testing, but now I randomly started getting issues the last couple of days. This is what happens when i try to install the app:

    PS C:\Windows\system32> add-appxpackage -Path C:\Users\.........appxbundle
    add-appxpackage : Deployment failed with HRESULT: 0x80073CFD, A Prerequisite for an install could not be satisfied.
    Unspecified error
    NOTE: For additional information, look for [ActivityId] 6d7cce44-ffef-0000-31d9-7c6defffd201 in the Event Log or use
    the command line Get-AppxLog -ActivityID 6d7cce44-ffef-0000-31d9-7c6defffd201
    At line:1 char:1
    + add-appxpackage -Path C:\Users\.....
    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
        + CategoryInfo          : NotSpecified: (C:\Users...._arm.appxbundle:String) [Add-AppxPackage], Exception
        + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

    So then here is the log for that install:

    PS C:\Windows\system32> Get-AppxLog -ActivityID 6d7cce44-ffef-0000-31d9-7c6defffd201

    Time                      ID           Message
    ----                      --           -------
    7/18/2017 1:22:06 PM      301          The calling process is powershell.exe
    7/18/2017 1:22:06 PM      603          Started deployment Add operation on a package with main parameter:
                                           app.Universal_2.6.717.0_x86_x64_arm.appxbundle and Options: 0. See
                                           http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app
                                           deployment issues.
    7/18/2017 1:22:06 PM      164          The app bundle signature was validated for core content of the app bundle
                                           published by REDACTED. App packages won't be
                                           validated until they are read.
    7/18/2017 1:22:06 PM      391          The bundle streaming reader was created successfully for bundle
                                           app.2326708699A2E_2.6.717.0_neutral_~_yh48yaajx8nst.
    7/18/2017 1:22:06 PM      10002        Creating Resiliency File C:\ProgramData\Microsoft\Windows\AppRepository\5f914fc5
                                           -cfd4-40b8-a829-4cce273dc7b7_S-1-5-21-3384443140-2296751943-4136928546-2416_1.rs
                                           lc for Add Operation on Package
                                           app.2326708699A2E_2.6.717.0_neutral_~_yh48yaajx8nst.
    7/18/2017 1:22:06 PM      607          Deployment Add operation on package
                                           app.2326708699A2E_2.6.717.0_neutral_~_yh48yaajx8nst has been de-queued
                                           and is running for user REDACTED.
    7/18/2017 1:22:06 PM      613          Adding uri to the list of Uris: file:///C:/Users/.../Desktop/test/app.Un
                                           iversal_2.6.717.0_Test/app.Universal_2.6.717.0_x86_x64_arm.appxbundle.
    7/18/2017 1:22:06 PM      614          Bundle Uri file:///C:/Users/.../Desktop/test/app.Universal_2.6.717.0_Tes
                                           t/app.Universal_2.6.717.0_x86_x64_arm.appxbundle contains packages:
                                           "app.Universal_2.6.717.0_x86.appx":
                                           app.2326708699A2E_2.6.717.0_x86__yh48yaajx8nst
                                           "app.Universal_2.6.717.0_x64.appx":
                                           app.2326708699A2E_2.6.717.0_x64__yh48yaajx8nst
                                           "app.2326708699A2E_2.6.717.0_arm__yh48yaajx8nst
                                           "app.Universal_2.6.717.0_scale-100.appx":
                                           app.2326708699A2E_2.6.717.0_neutral_split.scale-100_yh48yaajx8nst
                                           "app.Universal_2.6.717.0_scale-125.appx":
                                           app.2326708699A2E_2.6.717.0_neutral_split.scale-125_yh48yaajx8nst
                                           "app.Universal_2.6.717.0_scale-150.appx":
                                           app.2326708699A2E_2.6.717.0_neutral_split.scale-150_yh48yaajx8nst
                                           "app.Universal_2.6.717.0_scale-400.appx":
                                           app.2326708699A2E_2.6.717.0_neutral_split.scale-400_yh48yaajx8nst.
    7/18/2017 1:22:06 PM      157          The app package signature was validated for core content of the app package
                                           published by REDACTED. Payload won't be
                                           validated until the files are read.
    7/18/2017 1:22:06 PM      170          The streaming reader was created successfully for app package
                                           app.2326708699A2E_2.6.717.0_x64__yh48yaajx8nst.
    7/18/2017 1:22:06 PM      613          Adding uri to the list of Uris: file:///C:/Users/.../Desktop/test/app.Un
                                           iversal_2.6.717.0_Test/app.Universal_2.6.717.0_x86_x64_arm.appxbundle\app
                                           .Universal_2.6.717.0_x64.appx.
    7/18/2017 1:22:06 PM      157          The app package signature was validated for core content of the app package
                                           published by CN=9D102520-3437-43DD-AEDF-7616A23E10E2. Payload won't be
                                           validated until the files are read.
    7/18/2017 1:22:07 PM      170          The streaming reader was created successfully for app package
                                           app.2326708699A2E_2.6.717.0_neutral_split.scale-100_yh48yaajx8nst.
    7/18/2017 1:22:07 PM      613          Adding uri to the list of Uris: file:///C:/Users/.../Desktop/test/app.Un
                                           iversal_2.6.717.0_Test/app.Universal_2.6.717.0_x86_x64_arm.appxbundle\app
                                           .Universal_2.6.717.0_scale-100.appx.
    7/18/2017 1:22:07 PM      605          The last successful state reached was BundleProcessed. Failure occurred before
                                           reaching the next state Indexed.
    7/18/2017 1:22:07 PM      401          Deployment Add operation with target volume C: on Package
                                           app.2326708699A2E_2.6.717.0_neutral_~_yh48yaajx8nst from:
                                           (app.Universal_2.6.717.0_x86_x64_arm.appxbundle)  failed with error
                                           0x80073CFD. See http://go.microsoft.com/fwlink/?LinkId=235160 for help
                                           diagnosing app deployment issues.
    7/18/2017 1:22:07 PM      404          AppX Deployment operation failed for package
                                           app.2326708699A2E_2.6.717.0_neutral_~_yh48yaajx8nst with error
                                           0x80073CFD. The specific error text for this failure is: Unspecified error

    So here is some random additional information that I am not sure if it relates, but its the only things I can possibly think of.

    I finally activated my copy of Windows 10 Pro the other day, so I had technically been using it inactivated in the past, and now that it is activated, i can no longer add this app bundle. I also did the same with my Microsoft Office suite products.

    Another big note:

    I am still able to install older versions of the app, however these newer builds won't work. I have installed old versions, uninstalled them, attempted to install new ones, and i can never get the new builds to not produce this error. However, it is not the app that is the issue. Other machines are able to install the bundle without and issue, and it seems to be only my machine, so I want to think something is corrupted on my end but I can't figure out what.

    I have cleared the Store with MSReset, uninstalled and reinstalled all bundles currently installed, google'd everything under the sun, used the automatic installation powershell script that Visual Studio 2017 generates for you when you build the app, tried doing it manually, uninstalled and reinstalled the security scripts. I just can't figure it out.

    Thanks in advance and I apologize if this is in the wrong forum, feel free to move it to wherever it can be best helped with

    EDIT: Also, the app's manifest file says the minimum version is 10.0.0 and my machine is running build 10240, so I don't think that is the issue, especially since this has never been an issue in the past.

    • Edited by buckshot4 Tuesday, July 18, 2017 6:49 PM
    Tuesday, July 18, 2017 6:40 PM

Answers

  • Solved it. This very very vague error message is the result of trying to install an app that requires a more updated windows 10 build than what your machine has. No idea why the error doesn't just say that you need to update your machine.

    Solution: Make sure you are using a build that is supported by your app.

    • Marked as answer by buckshot4 Tuesday, July 18, 2017 10:40 PM
    Tuesday, July 18, 2017 10:40 PM

All replies

  • Solved it. This very very vague error message is the result of trying to install an app that requires a more updated windows 10 build than what your machine has. No idea why the error doesn't just say that you need to update your machine.

    Solution: Make sure you are using a build that is supported by your app.

    • Marked as answer by buckshot4 Tuesday, July 18, 2017 10:40 PM
    Tuesday, July 18, 2017 10:40 PM
  • Hi,

    Thank you for sharing your answer.

    Best Regards,

    Hart


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    Wednesday, July 19, 2017 3:02 AM
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