Error Message: STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER (Q293078)


  • I have been getting this weird error ever since getting windows vista. it happens sometimes when i just turn on the computer.

    my graphics card is a EVGA 7900 gs graphics card and I have 2gb memory with dual core 2x1.82ghz 

    I tryed getting the latest drivers for the gfx card like windows said but it doesnt work.

    this is what the error says:

    This issue might occur if the display driver is caught in an infinite loop while it waits for the video hardware to become idle. This issue typically indicates a problem with the video hardware or that the display driver cannot program the hardware correctly.

    if anyone can help me ill be greatly appreciated! thanks!

    Tuesday, February 06, 2007 1:26 AM

All replies

  • I am getting this error message along with many others, all without help as none of the highlighted areas or links work on my Dell computer with Vista Basic, that would send me to Microsoft.  I have constant shut downs and cannot even do some of what I am told as it either shuts down or I do not the same set up to click on whatever I am suppose to click.  Dell says it is a Microsoft problem and I basiclly can't do anything on my computer, new Dell E520, other than try to read email or search the web.  No help solutions in any of my documents or linking to right area of Microsoft.  I have tried to days to search for any of the errors and this is the first time I found one.  And still there is no solution to be found, where do I go exactly to find someone to help?
    Thursday, March 01, 2007 3:44 PM
  • I am running Vista home premium on AMD Athlon 2400+XP, 1 gig ram, ATI Radeon 9550. I also get the stop error but only if I open Windows Media Centre, media centre opens OK but after a few key strokes I get vertical white lines on my display and then the machine crashes with a blue screen with white writing that is impossible to read. when I reboot windows is fine as long as I dont run media centre the machine will run happily for hours. I have tried ATI latest drivers but that makes the problem worse so am sticking with the driver that vista installed for the Radeon and leaving media centre well alone (for now anyway).
    Saturday, March 10, 2007 11:16 PM
  • I've been getting the same error with my ATI X1650 Pro PCI-E card on Vista Ultimate.  It happens when I try to view pretty much any video content.  As long as I'm not doing anything requiring video playback, everything's fine.  The ATI website said that when that type of problem happens it's usually related to the system chipset drivers, so I downloaded the latest chipset drivers from my MB manufacturer's site.  It seemed to help a little bit in that some videos that I could not watch at all would at least go a few seconds in before crashing.  I've got a support ticket in with ATI right now, but still waiting to hear anything back from them.

    If anyone actually has a solid solution to this problem, please let me know.  It's frustrating not being to do half the things I built this computer for.

    Friday, March 23, 2007 3:27 AM
  • I am also getting this error on Vista Ultimate.  I installed Vista two days ago and cannot get rid of it.

    PC will NOT shutdown on it's on....Hangs and I have to use the power button.

    Error message: STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER

    Have Gateway MX620 w/ Mobile Intel(R) 945GM Express Chipset Family Video Adaptor.  I am running with the latest driver.  I don't have the ability to change the Hardware Acceleration because the driver won't allow it.


    Saturday, March 24, 2007 4:55 AM
  • This is a graphics Card issue simply a bad GPU > It isnt able to process video correctly> If you have strong enough onboard graphics embedded try removing the GC and switching the graphics to onboard in your BIOS. Plug you monitor to the standard Motherboard VGA port and see if basic functioning video apps are still doing the same thing. If it isnt you know it is for sure the GC. Normally this can happen with any GPU however it should only be happening with video intensive programs Like High end Video Games and graphically intensive movies like HD or otherwise.
    Wednesday, March 28, 2007 8:46 PM
  • I'm really not trying to do anything very graphics intensive.  The most recent crash happened while I was watching a tutorial on Expression Blend.  It was an 11 minute video streamed over the internet, and about 6 minutes in, the system crashed with that STOP error on the blue screen.


    What's the likelihood that my power supply could be causing the instability?  I'm running a Coolermaster 430W PSU (Coolermaster P/N RS-430-PCAR) with these system components:


    MSI 975X Platinum v.2 motherboard

    Intel Core 2 Duo E6300 @ 1.86GHz

    Corsair XMS2 DDR2-800 RAM, 4 sticks @ 1GB each

    512MB ATI X1650 Pro PCI Express x16 graphics card

    Western Digital 320GB 7200rpm SATA HD

    LG SuperMulti DVD Writer w/ Lightscribe

    Intel stock CPU cooling fan

    3 Case fans (2x120mm, 1x80mm)

    3 generic backlit gauges on the front of the case (for HD activity, Case Temp, and Fan RPM)


    I have several USB peripherals hooked up as well, but they all supply their own power... cable modem, printer/scanner combo, external HDD, wireless keyboard and mouse.


    Is it possible that 430W just isn't cutting it?  Or would I be experiencing some behavior other than system crashing?


    Thursday, March 29, 2007 3:13 PM
  • Same error here as well, though for me it happens whenever I boot Vista, not just intermittently. Slightly frustrating, especially since I can't even attempt any of the KB suggestions in Safe Mode. I don't think it's a power issue as I never had any such problems with XP. Maybe I'll see if Gigabyte's bothered releasing anything pertinent, not that I could install it in Safe Mode if they did.
    • Pentium 4 3.0 GHz
    • Gigabyte GA-8KNXP
    • 512 MB RAM
    • Radeon 9800 Pro
    • Creative Audigy 2
    • Windows Vista Business
    Tuesday, April 03, 2007 12:11 AM
  • I'm getting that same error on Vista Premium. Only it's when I run BF2142 or Splinter Cell?


     Card name: Radeon X1650 Series
         Manufacturer: ATI Technologies Inc.
            Chip type: Radeon X1650 Series AGP (0x71C6)
             DAC type: Internal DAC(400MHz)
           Device Key: Enum\PCI\VEN_1002&DEV_71C6&SUBSYS_235A1002&REV_00
       Display Memory: 767 MB
     Dedicated Memory: 511 MB
        Shared Memory: 255 MB
         Current Mode: 1024 x 768 (32 bit) (75Hz)

    Friday, April 06, 2007 1:40 AM
  • help me

    Sunday, August 05, 2007 2:58 PM
  • Same here. I have an X550, decent processor and memory. games functioning normally for two months then kaput. recovered system, got all the latest drivers but still nathin.
    thinking about recovering again, and installing no windows updates, because everyone i've read this happening seems to have come down at roughly the same time. but that may well be BS, i have no tech experiance whatsoever.
    PS. i have XP
    Monday, August 20, 2007 12:36 PM
  • Problem: Driver stuck in infinite loop means your computer has thought that your graphic card is taking too long for an action, so your computer has given the graphic card a time out until it becomes idle, the graphics driver isn't necessarily stuck in infinite loop.

    This problem usually happens in windows XP, Most overclocked video cards have this problem (Overclock: Some video cards are  Factory overclocked in a try to accelerate the performence of the card to its limits). But some games crash due to lack of compatibility with this kind of cards.

    But I Don’t Think It Has Gone That Far. There Must Be A Driver Problem, So Update Your Hardware Drivers to The latest Version Spacially your Graphic Card Drivers.

    Hope This Helps,


    Monday, February 11, 2008 12:35 PM

    my system also has been getting this error message "Error Message: STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER (Q293078)  it occasionsionaly just shuts down  usually durring a game (not high graphics)  but the computer won't restart it gets to the windows start up page then freezes.  I can access the safe mode and have tried not using some of the start up programs but this has not really been effective.  When i i finally get in the message comes up the system has revored from a serious fault.  and after sending the information to microsoft a web page comes up which reccomends lowering video (already done) or updating drivers (done).  I am running a gforce 7300le graphics card, 2gig ram an Amd dual core processor
    Tuesday, May 13, 2008 10:57 PM

    hi i also am getting this error message "Error Message: STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER (Q293078).  occasionaly the system shuts down Usualy during a game (low graphics). When i restart it gets to the windows icon page and just freezes.  I can access the system in safe mode and have tried to find the the problem but am unable to verify what that might be.  This sounds a bit strange but soemtimes as long as i move the mouse it will load normally and whenever i can open up the desktop it comes up with the message that the system has recovered from a serious fault.  After sending to microsoft it opens up a web page  telling me to update device drivers (done) or manualy decrease aceleration (done) but this has no effect.

    I am running an AMD 64 dual core processor 6400, 2 gig ram, nvidia gforce 7300le on a windows XPpro environment.

    could it jsut be the grahics card is faulty.


    Tuesday, May 13, 2008 11:09 PM