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Windows Media Foundation Bug in Cumulative update KB3216755 windows 10

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Dump File kalaria_2017-01-26_1816_4630da28-94f7-41ec-8e98-7f2fad7a3ffe.dmp Windows 10 Version 14393 MP (8 procs) Free x86 compatible Built by: 10.0.14393.206 (rs1_release.160915-0644) Thu Jan 26 18:16:58.000 2017 (UTC + 0:00) Process Uptime: 0 days 0:00:02.000 ................................................................ 0:000> .ecxr eax=00000000 ebx=00000000 ecx=053b0b97 edx=00000000 esi=00000000 edi=6c351678 eip=5f64346b esp=007ce280 ebp=007ce320 iopl=0 nv up ei pl zr na pe nc cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010246 CompPkgSup+0x346b: 5f64346b 8b3e mov edi,dword ptr [esi] ds:002b:00000000=???????? DUMP_CLASS: 2 DUMP_QUALIFIER: 400 CONTEXT: (.ecxr) eax=00000000 ebx=00000000 ecx=053b0b97 edx=00000000 esi=00000000 edi=6c351678 eip=5f64346b esp=007ce280 ebp=007ce320 iopl=0 nv up ei pl zr na pe nc cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010246 CompPkgSup+0x346b: 5f64346b 8b3e mov edi,dword ptr [esi] ds:002b:00000000=???????? Resetting default scope FAULTING_IP: CompPkgSup+346b 5f64346b 8b3e mov edi,dword ptr [esi] EXCEPTION_RECORD: (.exr -1) ExceptionAddress: 5f64346b (CompPkgSup+0x0000346b) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 00000000 Parameter[1]: 00000000 Attempt to read from address 00000000 PROCESS_NAME: Plex Media Server.exe ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. EXCEPTION_CODE_STR: c0000005 EXCEPTION_PARAMETER1: 00000000 EXCEPTION_PARAMETER2: 00000000 READ_ADDRESS: 00000000 FOLLOWUP_IP: CompPkgSup+346b 5f64346b 8b3e mov edi,dword ptr [esi] WATSON_BKT_PROCSTAMP: 585c4427 WATSON_BKT_PROCVER: 1.2.0.3167 PROCESS_VER_PRODUCT: Plex Media Server WATSON_BKT_MODULE: CompPkgSup.DLL WATSON_BKT_MODSTAMP: 58785a02 WATSON_BKT_MODOFFSET: 346b WATSON_BKT_MODVER: 10.0.14393.726 BUILD_VERSION_STRING: 10.0.14393.0 (rs1_release.160715-1616) MODLIST_WITH_TSCHKSUM_HASH: de97f7c0bafba37291a2eab1ad6b0e27e17fa2fa MODLIST_SHA1_HASH: c3ba2ec10aab5aba9750985ec9cc441a7fd61fd7 DUMP_FLAGS: 0 DUMP_TYPE: 2 APP: plex media server.exe THREAD_ATTRIBUTES: PROBLEM_CLASSES: NULL_POINTER_READ Tid [0x5240] Frame [0x00]: comppkgsup AFTER_CALL Tid [0x5240] Frame [0x00]: comppkgsup Failure Bucketing BUGCHECK_STR: NULL_POINTER_READ_AFTER_CALL DEFAULT_BUCKET_ID: NULL_POINTER_READ_AFTER_CALL LAST_CONTROL_TRANSFER: from 5f64417a to 5f64346b STACK_TEXT: 007ce320 5f64417a 007ce358 5f6418e6 0205efa8 CompPkgSup+0x346b 007ce328 5f6418e6 0205efa8 0205efa8 0205efa8 CompPkgSup+0x417a 007ce358 5f643aa3 00005240 053b0b97 0205efa8 CompPkgSup+0x18e6 007ce460 77cc92e9 0000778b 0000618d 00006155 CompPkgSup+0x3aa3 007ce484 77046fa5 000036b7 fdfa1774 0205e688 ntdll!RtlSetLastWin32Error+0x39 007ce494 77046f2c 0205e688 7703cae5 5740ff5f msvcrt!_getptd_noexit+0x62 007ce49c 7703cae5 5740ff5f 0205e600 77ceed95 msvcrt!_getptd+0x8 007ce4a0 5740ff5f 0205e600 77ceed95 007ce4d0 msvcrt!rand+0x5 007ce4d0 7706a62c 0205ec00 67708029 000001fc msmpeg2vdec+0x7ff5f 007ce4e4 77cf6be2 0205e9ac b165fd42 007ce51c msvcrt!_VEC_memzero+0x82 007ce578 7604c90b 0205e350 00000000 007cf020 ntdll!RtlInitializeCriticalSection+0x12 007ce5f8 76056dfa 761a7260 00000000 007cec44 combase!CServerContextActivator::CreateInstance+0x19b 007ce644 7604cef2 007cec44 00000000 007cf2f8 combase!ActivationPropertiesIn::DelegateCreateInstance+0xba 007ce69c 76051575 761a7264 00000000 007cec44 combase!CApartmentActivator::CreateInstance+0xa2 007ce6cc 76051640 761a725c 00000001 00000000 combase!CProcessActivator::CCICallback+0x65 007ce6f0 760516d7 761a725c 007cea70 00000000 combase!CProcessActivator::AttemptActivation+0x40 007ce730 760518f7 761a725c 007cea70 00000000 combase!CProcessActivator::ActivateByContext+0x77 007ce760 76056ddb 761a725c 00000000 007cec44 combase!CProcessActivator::CreateInstance+0x67 007ce7ac 76052e7d 007cec44 00000000 007cf2f8 combase!ActivationPropertiesIn::DelegateCreateInstance+0x9b 007cea10 76056de2 761a7258 00000000 007cec44 combase!CClientContextActivator::CreateInstance+0xfd 007cea5c 760977a0 007cec44 00000000 007cf2f8 combase!ActivationPropertiesIn::DelegateCreateInstance+0xa2 007cf3d0 76096ba2 00000001 00000000 00000001 combase!ICoCreateInstanceEx+0xae0 007cf484 76098209 00000001 00000000 00000001 combase!CComActivator::DoCreateInstance+0x162 007cf4c4 57602c3d 007cf518 00000000 00000001 combase!CoCreateInstance+0xa9 007cf584 57602d38 0205c2e0 0205c2e0 57602d00 mfplat+0x22c3d 007cf5a0 57602e60 0205c2e0 57602e10 00000000 mfplat+0x22d38 007cf5bc 57602f4f 61d61e20 007cf670 007cf670 mfplat+0x22e60 007cf5dc 61b97b43 0205c2e0 61d61e20 007cf670 mfplat+0x22f4f 007cfa8c 011505fb 7f85531f 0157738c 01850000 avcodec_57+0xd7b43 007cfb30 00e582af 00850000 00000000 01be56ee Plex_Media_Server!WinMain+0x34b 007cfb7c 75e462c4 01850000 75e462a0 7615a599 Plex_Media_Server!__scrt_common_main_seh+0xf6 007cfb90 77d00fd9 01850000 67709f41 00000000 kernel32!BaseThreadInitThunk+0x24 007cfbd8 77d00fa4 ffffffff 77d22ef6 00000000 ntdll!__RtlUserThreadStart+0x2f 007cfbe8 00000000 00e58346 01850000 00000000 ntdll!_RtlUserThreadStart+0x1b THREAD_SHA1_HASH_MOD_FUNC: cf525116c753a09a54a0ad01b4530938b7e7e25d THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 18dc6ca59ca4ddf0553488a3bac5c16f3e7fad5e THREAD_SHA1_HASH_MOD: 07bdbfc88bbdaa78f87c0bd0fbb65d0ac4726c87 FAULT_INSTR_CODE: 448d3e8b SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: comppkgsup+346b FOLLOWUP_NAME: MachineOwner MODULE_NAME: CompPkgSup IMAGE_NAME: CompPkgSup.DLL DEBUG_FLR_IMAGE_TIMESTAMP: 58785a02 STACK_COMMAND: .ecxr ; kb BUCKET_ID: NULL_POINTER_READ_AFTER_CALL_comppkgsup+346b PRIMARY_PROBLEM_CLASS: NULL_POINTER_READ_AFTER_CALL_comppkgsup+346b BUCKET_ID_OFFSET: 346b BUCKET_ID_MODULE_STR: CompPkgSup BUCKET_ID_MODTIMEDATESTAMP: 58785a02 BUCKET_ID_MODCHECKSUM: d5ce BUCKET_ID_MODVER_STR: 10.0.14393.726 BUCKET_ID_PREFIX_STR: NULL_POINTER_READ_AFTER_CALL_ FAILURE_PROBLEM_CLASS: NULL_POINTER_READ_AFTER_CALL FAILURE_EXCEPTION_CODE: c0000005 FAILURE_IMAGE_NAME: CompPkgSup.DLL FAILURE_FUNCTION_NAME: Unknown BUCKET_ID_FUNCTION_STR: Unknown FAILURE_SYMBOL_NAME: CompPkgSup.DLL!Unknown FAILURE_BUCKET_ID: NULL_POINTER_READ_AFTER_CALL_c0000005_CompPkgSup.DLL!Unknown WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/Plex Media Server.exe/1.2.0.3167/585c4427/CompPkgSup.DLL/10.0.14393.726/58785a02/c0000005/0000346b.htm?Retriage=1 TARGET_TIME: 2017-01-26T18:16:58.000Z OSBUILD: 14393 OSSERVICEPACK: 0 SERVICEPACK_NUMBER: 0 OS_REVISION: 0 SUITE_MASK: 256 PRODUCT_TYPE: 1 OSPLATFORM_TYPE: x86 OSNAME: Windows 10 OSEDITION: Windows 10 WinNt SingleUserTS OS_LOCALE: USER_LCID: 0 OSBUILD_TIMESTAMP: 2016-07-16 02:33:42 BUILDDATESTAMP_STR: 160715-1616 BUILDLAB_STR: rs1_release BUILDOSVER_STR: 10.0.14393.0 ANALYSIS_SESSION_ELAPSED_TIME: f4cc ANALYSIS_SOURCE: UM FAILURE_ID_HASH_STRING: um:null_pointer_read_after_call_c0000005_comppkgsup.dll!unknown FAILURE_ID_HASH: {d68115e0-721f-024d-2277-6a7d81fe8ef7} 0:000> lm f start end module name 00850000 01665000 Plex_Media_Server C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe 0f1f0000 0f275000 StateRepository_Core C:\Windows\System32\StateRepository.Core.dll 0f6a0000 0f9db000 Windows_StateRepository C:\Windows\System32\Windows.StateRepository.dll 1e000000 1e297000 python27 C:\Program Files (x86)\Plex\Plex Media Server\python27.dll 516c0000 516d9000 MP3DMOD C:\Windows\System32\MP3DMOD.DLL 57280000 57389000 mfperfhelper C:\Windows\System32\mfperfhelper.dll 57390000 575ae000 msmpeg2vdec C:\Windows\System32\msmpeg2vdec.dll 575b0000 575da000 RTWorkQ C:\Windows\System32\RTWorkQ.dll 575e0000 576f3000 mfplat C:\Windows\System32\mfplat.dll 5f640000 5f64a000 CompPkgSup C:\Windows\System32\CompPkgSup.DLL 5f650000 5fa20000 mfcore C:\Windows\System32\mfcore.dll 5fa20000 5fc00000 hevcdecoder C:\Windows\System32\hevcdecoder.dll 5fc00000 5fe20000 mfh264enc C:\Windows\System32\mfh264enc.dll 5fe70000 5fe7c000 msgsm32 C:\Windows\System32\msgsm32.acm 5fe80000 5fe88000 msg711 C:\Windows\System32\msg711.acm 5fe90000 5ff75000 mfh265enc C:\Windows\System32\mfh265enc.dll 5ff80000 5fff0000 DolbyDecMFT C:\Windows\System32\DolbyDecMFT.dll 5fff0000 60060000 MSAudDecMFT C:\Windows\System32\MSAudDecMFT.dll 60570000 60586000 l3codeca C:\Windows\System32\l3codeca.acm 60590000 605c7000 MSAC3ENC C:\Windows\System32\MSAC3ENC.DLL 60660000 60669000 msadp32 C:\Windows\System32\msadp32.acm 60670000 60687000 mfmjpegdec C:\Windows\System32\mfmjpegdec.dll 60690000 606ac000 mfAACEnc C:\Windows\System32\mfAACEnc.dll 606b0000 606e4000 GNSDK_VIDEO C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_VIDEO.DLL 606f0000 60794000 GNSDK_STORAGE_SQLITE C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_STORAGE_SQLITE.DLL 60910000 6091a000 imaadp32 C:\Windows\System32\imaadp32.acm 60930000 6096b000 CONCRT140 C:\Windows\System32\CONCRT140.dll 60970000 60991000 GNSDK_RHYTHM C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_RHYTHM.DLL 609a0000 609e6000 GNSDK_SUBMIT C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_SUBMIT.DLL 609f0000 60a42000 GNSDK_PLAYLIST C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_PLAYLIST.DLL 60a50000 60a79000 GNSDK_MUSICID_STREAM C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_MUSICID_STREAM.DLL 60a80000 60aa9000 GNSDK_MUSICID_MATCH C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_MUSICID_MATCH.DLL 60ab0000 60b37000 GNSDK_MUSICID C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_MUSICID.DLL 60b40000 60ba5000 GNSDK_LOOKUP_LOCALSTREAM C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_LOOKUP_LOCALSTREAM.DLL 60bb0000 60bd3000 GNSDK_MOODGRID C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_MOODGRID.DLL 60be0000 60ee2000 GNSDK_DSP C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_DSP.DLL 60ef0000 60fb3000 GNSDK_LOOKUP_LOCAL C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_LOOKUP_LOCAL.DLL 60fc0000 60fe7000 GNSDK_LINK C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_LINK.DLL 60ff0000 6108b000 GNSDK_MUSICID_FILE C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_MUSICID_FILE.DLL 61090000 6121d000 GNSDK_MANAGER C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_MANAGER.DLL 61220000 61229000 lyric_lite C:\Program Files (x86)\Plex\Plex Media Server\lyric_lite.dll 61230000 61415000 opencv_core2411 C:\Program Files (x86)\Plex\Plex Media Server\opencv_core2411.dll 61420000 61663000 opencv_imgproc2411 C:\Program Files (x86)\Plex\Plex Media Server\opencv_imgproc2411.dll 61670000 61700000 swscale_4 C:\Program Files (x86)\Plex\Plex Media Server\swscale-4.dll 61700000 617c1000 tag C:\Program Files (x86)\Plex\Plex Media Server\tag.dll 617d0000 61ab5000 avformat_57 C:\Program Files (x86)\Plex\Plex Media Server\avformat-57.dll 61ac0000 61e9d000 avcodec_57 C:\Program Files (x86)\Plex\Plex Media Server\avcodec-57.dll 61ea0000 61f46000 avutil_55 C:\Program Files (x86)\Plex\Plex Media Server\avutil-55.dll 61f50000 621d6000 FreeImage C:\Program Files (x86)\Plex\Plex Media Server\FreeImage.dll 621e0000 622eb000 libxml2 C:\Program Files (x86)\Plex\Plex Media Server\libxml2.dll 64b40000 64b58000 libwinpthread_1 C:\Program Files (x86)\Plex\Plex Media Server\libwinpthread-1.dll 67610000 6783f000 d3d11 C:\Windows\System32\d3d11.dll 68c40000 68cc4000 dxgi C:\Windows\System32\dxgi.dll 68cd0000 69075000 nvapi C:\Windows\System32\nvapi.dll 69390000 693a2000 soci_sqlite3_vc80_3_0 C:\Program Files (x86)\Plex\Plex Media Server\soci_sqlite3-vc80-3_0.dll 69860000 699c7000 nvspcap C:\Windows\System32\nvspcap.dll 699d0000 699ef000 soci_core_vc80_3_0 C:\Program Files (x86)\Plex\Plex Media Server\soci_core-vc80-3_0.dll 69ef0000 69f15000 dbgcore C:\Windows\System32\dbgcore.dll 69f20000 6a065000 dbghelp C:\Windows\System32\dbghelp.dll 6c340000 6c40f000 WinTypes C:\Windows\System32\WinTypes.dll 6ede0000 6edf3000 cryptsp C:\Windows\System32\cryptsp.dll 6f2f0000 6f33e000 mswsock C:\Windows\System32\mswsock.dll 70670000 70679000 msdmo C:\Windows\System32\msdmo.dll 70b10000 70b32000 devobj C:\Windows\System32\devobj.dll 70ca0000 70caa000 secur32 C:\Windows\System32\secur32.dll 70e20000 70e38000 msacm32 C:\Windows\System32\msacm32.dll 70e60000 70e67000 ksuser C:\Windows\System32\ksuser.dll 71520000 71555000 libidn C:\Program Files (x86)\Plex\Plex Media Server\libidn.dll 715a0000 715bf000 dwmapi C:\Windows\System32\dwmapi.dll 715c0000 716ef000 libeay32 C:\Program Files (x86)\Plex\Plex Media Server\libeay32.dll 716f0000 71739000 ssleay32 C:\Program Files (x86)\Plex\Plex Media Server\ssleay32.dll 71740000 71758000 zlib C:\Program Files (x86)\Plex\Plex Media Server\zlib.dll 71860000 71875000 VCRUNTIME140 C:\Windows\System32\VCRUNTIME140.dll 71880000 718ed000 msvcp140 C:\Windows\System32\msvcp140.dll 71a50000 71b33000 iconv C:\Program Files (x86)\Plex\Plex Media Server\iconv.dll 71b40000 71bfb000 sqlite3 C:\Program Files (x86)\Plex\Plex Media Server\sqlite3.dll 71c00000 71c4f000 libcurl C:\Program Files (x86)\Plex\Plex Media Server\libcurl.dll 725b0000 725c6000 mpr C:\Windows\System32\mpr.dll 73b20000 73b2f000 wtsapi32 C:\Windows\System32\wtsapi32.dll 73b30000 73ba5000 uxtheme C:\Windows\System32\uxtheme.dll 73e50000 73e6b000 bcrypt C:\Windows\System32\bcrypt.dll 73e80000 73f20000 winhttp C:\Windows\System32\winhttp.dll 73f40000 73f63000 winmmbase C:\Windows\System32\winmmbase.dll 74300000 7432f000 IPHLPAPI C:\Windows\System32\IPHLPAPI.DLL 74360000 7456a000 comctl32 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.726_none_89c552d8daff8235\comctl32.dll 74580000 74588000 version C:\Windows\System32\version.dll 746a0000 746b5000 win32u C:\Windows\System32\win32u.dll 74770000 7477a000 CRYPTBASE C:\Windows\System32\CRYPTBASE.dll 74780000 7479e000 sspicli C:\Windows\System32\sspicli.dll 747a0000 75b79000 shell32 C:\Windows\System32\shell32.dll 75be0000 75c74000 oleaut32 C:\Windows\System32\oleaut32.dll 75c80000 75e21000 KERNELBASE C:\Windows\System32\KERNELBASE.dll 75e30000 75f10000 kernel32 C:\Windows\System32\kernel32.dll 75f10000 75f1f000 profapi C:\Windows\System32\profapi.dll 75fd0000 761e1000 combase C:\Windows\System32\combase.dll 761f0000 7626b000 msvcp_win C:\Windows\System32\msvcp_win.dll 762d0000 762dd000 kernel_appcore C:\Windows\System32\kernel.appcore.dll 762e0000 76324000 wintrust C:\Windows\System32\wintrust.dll 76330000 764ad000 crypt32 C:\Windows\System32\crypt32.dll 764b0000 7650a000 bcryptPrimitives C:\Windows\System32\bcryptPrimitives.dll 76510000 76516000 psapi C:\Windows\System32\psapi.dll 76520000 76a8e000 windows_storage C:\Windows\System32\windows.storage.dll 76a90000 76a9e000 msasn1 C:\Windows\System32\msasn1.dll 76c10000 76c51000 sechost C:\Windows\System32\sechost.dll 76c60000 76d40000 ucrtbase C:\Windows\System32\ucrtbase.dll 76d40000 76da3000 ws2_32 C:\Windows\System32\ws2_32.dll 76ec0000 76f37000 advapi32 C:\Windows\System32\advapi32.dll 76f50000 76fd8000 SHCore C:\Windows\System32\SHCore.dll 76fe0000 7709e000 msvcrt C:\Windows\System32\msvcrt.dll 770a0000 77161000 rpcrt4 C:\Windows\System32\rpcrt4.dll 77170000 771a6000 cfgmgr32 C:\Windows\System32\cfgmgr32.dll 771b0000 7729a000 ole32 C:\Windows\System32\ole32.dll 772a0000 77324000 clbcatq C:\Windows\System32\clbcatq.dll 77330000 77465000 msctf C:\Windows\System32\msctf.dll 77470000 77495000 imm32 C:\Windows\System32\imm32.dll 774a0000 778ab000 setupapi C:\Windows\System32\setupapi.dll 778b0000 778db000 gdi32 C:\Windows\System32\gdi32.dll 778e0000 77a3b000 gdi32full C:\Windows\System32\gdi32full.dll 77a40000 77a91000 Wldap32 C:\Windows\System32\Wldap32.dll 77aa0000 77bff000 user32 C:\Windows\System32\user32.dll 77c00000 77c45000 powrprof C:\Windows\System32\powrprof.dll 77c50000 77c96000 shlwapi C:\Windows\System32\shlwapi.dll 77ca0000 77e23000 ntdll C:\Windows\System32\ntdll.dll
It seems like there a bug that in windows that's causing Plex to crash. Please see DMP file
Other links with user experiencing similar issues: Reddit Plex Forum
- Edited by na1du Friday, January 27, 2017 6:38 PM
Thursday, January 26, 2017 11:28 PM
All replies
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This is the source of the API Call test program that demo's the bug:
#include <Windows.h> #include <stdio.h> int main() { HMODULE hCompPkgSup = LoadLibrary(L"CompPkgSup.dll"); if (!hCompPkgSup) { printf("Failed to load CompPkgSup.dll: %d\n", GetLastError()); return -1; } typedef HRESULT(*WINAPI FxnAreDvdCodecsEnabled)(); FxnAreDvdCodecsEnabled AreDvdCodecsEnabled = (FxnAreDvdCodecsEnabled)GetProcAddress(hCompPkgSup, "AreDvdCodecsEnabled"); if (!AreDvdCodecsEnabled) { printf("CompPkgSup.dll does not export AreDvdCodecsEnabled: %d\n", GetLastError()); return -1; } HRESULT hr = AreDvdCodecsEnabled(); printf("AreDvdCodecsEnabled returned 0x%x\n", hr); }
and this is one of crash dumps resulting from it AreDVDCodecsEnabled.exe.9340.dmp.zip
Monday, January 30, 2017 11:31 PM -
This dll is causing problems with other media software - PowerDVD, DVB Viewer, Power Media Server and even Windows Media Player. Opening a folder containing MPEG2 files crashes dllhost/COM Surrogate. Even the .953 cumulative update of March 14th 2017 contains this problem - CompPkgSup.dll has been updated. The only way to fix my problem was to replace the new file with the version from the .693 build.Wednesday, March 15, 2017 6:22 PM
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Hitting the same issue on launch of the HDHomeRun View app.
Faulting application name: HDHomeRunView.exe, version: 1.0.0.0, time stamp: 0x58c324bd
Faulting module name: CompPkgSup.DLL, version: 10.0.14393.953, time stamp: 0x58ba5c12
Exception code: 0xc0000005
Fault offset: 0x000000000000349d
Faulting process id: 0xb00
Faulting application start time: 0x01d29ec8a4942876
Faulting application path: C:\Program Files\WindowsApps\EF712BA7.HDHomeRunDVR_1.1.195.0_x64__23nna27hyxhag\HDHomeRunView.exe
Faulting module path: C:\WINDOWS\SYSTEM32\CompPkgSup.DLL
Report Id: 4ac7a905-cf6c-4326-ba96-8fb1699f010b
Faulting package full name: EF712BA7.HDHomeRunDVR_1.1.195.0_x64__23nna27hyxhag
Faulting package-relative application ID: AppFriday, March 17, 2017 2:54 AM -
I also have this crash. Trying to play an H264 AVI file in Graphedt crashes at the same place in CompPkgSup,dll. It was working fine last week - now it crashes - possibly windows did an update over the weekend? MediaPlayer seems OK but other players are also crashing on H264. Whats up with this and how do we fix it?
Al Chisholm
Monday, March 20, 2017 6:29 PM