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Windows Media Foundation Bug in Cumulative update KB3216755 windows 10

    Question

  • Dump File kalaria_2017-01-26_1816_4630da28-94f7-41ec-8e98-7f2fad7a3ffe.dmp
    
    Windows 10 Version 14393 MP (8 procs) Free x86 compatible
    Built by: 10.0.14393.206 (rs1_release.160915-0644)
    Thu Jan 26 18:16:58.000 2017 (UTC + 0:00)
    Process Uptime: 0 days 0:00:02.000
    ................................................................
    
    0:000> .ecxr
    eax=00000000 ebx=00000000 ecx=053b0b97 edx=00000000 esi=00000000 edi=6c351678
    eip=5f64346b esp=007ce280 ebp=007ce320 iopl=0         nv up ei pl zr na pe nc
    cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
    CompPkgSup+0x346b:
    5f64346b 8b3e            mov     edi,dword ptr [esi]  ds:002b:00000000=????????
    
    DUMP_CLASS: 2
    DUMP_QUALIFIER: 400
    
    CONTEXT:  (.ecxr)
    eax=00000000 ebx=00000000 ecx=053b0b97 edx=00000000 esi=00000000 edi=6c351678
    eip=5f64346b esp=007ce280 ebp=007ce320 iopl=0         nv up ei pl zr na pe nc
    cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
    CompPkgSup+0x346b:
    5f64346b 8b3e            mov     edi,dword ptr [esi]  ds:002b:00000000=????????
    Resetting default scope
    
    FAULTING_IP: 
    CompPkgSup+346b
    5f64346b 8b3e            mov     edi,dword ptr [esi]
    
    EXCEPTION_RECORD:  (.exr -1)
    ExceptionAddress: 5f64346b (CompPkgSup+0x0000346b)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 00000000
       Parameter[1]: 00000000
    Attempt to read from address 00000000
    
    PROCESS_NAME:  Plex Media Server.exe
    
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
    EXCEPTION_CODE_STR:  c0000005
    EXCEPTION_PARAMETER1:  00000000
    EXCEPTION_PARAMETER2:  00000000
    READ_ADDRESS:  00000000 
    
    FOLLOWUP_IP: 
    CompPkgSup+346b
    5f64346b 8b3e            mov     edi,dword ptr [esi]
    
    WATSON_BKT_PROCSTAMP:  585c4427
    WATSON_BKT_PROCVER:  1.2.0.3167
    PROCESS_VER_PRODUCT:  Plex Media Server
    
    WATSON_BKT_MODULE:  CompPkgSup.DLL
    WATSON_BKT_MODSTAMP:  58785a02
    WATSON_BKT_MODOFFSET:  346b
    
    WATSON_BKT_MODVER:  10.0.14393.726
    BUILD_VERSION_STRING:  10.0.14393.0 (rs1_release.160715-1616)
    
    MODLIST_WITH_TSCHKSUM_HASH:  de97f7c0bafba37291a2eab1ad6b0e27e17fa2fa
    MODLIST_SHA1_HASH:  c3ba2ec10aab5aba9750985ec9cc441a7fd61fd7
    DUMP_FLAGS:  0
    DUMP_TYPE:  2
    
    APP:  plex media server.exe
    
    THREAD_ATTRIBUTES: 
    PROBLEM_CLASSES: 
    
    NULL_POINTER_READ
        Tid    [0x5240]
        Frame  [0x00]: comppkgsup
    
    AFTER_CALL
        Tid    [0x5240]
        Frame  [0x00]: comppkgsup
        Failure Bucketing
    
    BUGCHECK_STR:  NULL_POINTER_READ_AFTER_CALL
    DEFAULT_BUCKET_ID:  NULL_POINTER_READ_AFTER_CALL
    
    LAST_CONTROL_TRANSFER:  from 5f64417a to 5f64346b
    
    STACK_TEXT:  
    007ce320 5f64417a 007ce358 5f6418e6 0205efa8 CompPkgSup+0x346b
    007ce328 5f6418e6 0205efa8 0205efa8 0205efa8 CompPkgSup+0x417a
    007ce358 5f643aa3 00005240 053b0b97 0205efa8 CompPkgSup+0x18e6
    007ce460 77cc92e9 0000778b 0000618d 00006155 CompPkgSup+0x3aa3
    007ce484 77046fa5 000036b7 fdfa1774 0205e688 ntdll!RtlSetLastWin32Error+0x39
    007ce494 77046f2c 0205e688 7703cae5 5740ff5f msvcrt!_getptd_noexit+0x62
    007ce49c 7703cae5 5740ff5f 0205e600 77ceed95 msvcrt!_getptd+0x8
    007ce4a0 5740ff5f 0205e600 77ceed95 007ce4d0 msvcrt!rand+0x5
    007ce4d0 7706a62c 0205ec00 67708029 000001fc msmpeg2vdec+0x7ff5f
    007ce4e4 77cf6be2 0205e9ac b165fd42 007ce51c msvcrt!_VEC_memzero+0x82
    007ce578 7604c90b 0205e350 00000000 007cf020 ntdll!RtlInitializeCriticalSection+0x12
    007ce5f8 76056dfa 761a7260 00000000 007cec44 combase!CServerContextActivator::CreateInstance+0x19b
    007ce644 7604cef2 007cec44 00000000 007cf2f8 combase!ActivationPropertiesIn::DelegateCreateInstance+0xba
    007ce69c 76051575 761a7264 00000000 007cec44 combase!CApartmentActivator::CreateInstance+0xa2
    007ce6cc 76051640 761a725c 00000001 00000000 combase!CProcessActivator::CCICallback+0x65
    007ce6f0 760516d7 761a725c 007cea70 00000000 combase!CProcessActivator::AttemptActivation+0x40
    007ce730 760518f7 761a725c 007cea70 00000000 combase!CProcessActivator::ActivateByContext+0x77
    007ce760 76056ddb 761a725c 00000000 007cec44 combase!CProcessActivator::CreateInstance+0x67
    007ce7ac 76052e7d 007cec44 00000000 007cf2f8 combase!ActivationPropertiesIn::DelegateCreateInstance+0x9b
    007cea10 76056de2 761a7258 00000000 007cec44 combase!CClientContextActivator::CreateInstance+0xfd
    007cea5c 760977a0 007cec44 00000000 007cf2f8 combase!ActivationPropertiesIn::DelegateCreateInstance+0xa2
    007cf3d0 76096ba2 00000001 00000000 00000001 combase!ICoCreateInstanceEx+0xae0
    007cf484 76098209 00000001 00000000 00000001 combase!CComActivator::DoCreateInstance+0x162
    007cf4c4 57602c3d 007cf518 00000000 00000001 combase!CoCreateInstance+0xa9
    007cf584 57602d38 0205c2e0 0205c2e0 57602d00 mfplat+0x22c3d
    007cf5a0 57602e60 0205c2e0 57602e10 00000000 mfplat+0x22d38
    007cf5bc 57602f4f 61d61e20 007cf670 007cf670 mfplat+0x22e60
    007cf5dc 61b97b43 0205c2e0 61d61e20 007cf670 mfplat+0x22f4f
    007cfa8c 011505fb 7f85531f 0157738c 01850000 avcodec_57+0xd7b43
    007cfb30 00e582af 00850000 00000000 01be56ee Plex_Media_Server!WinMain+0x34b
    007cfb7c 75e462c4 01850000 75e462a0 7615a599 Plex_Media_Server!__scrt_common_main_seh+0xf6
    007cfb90 77d00fd9 01850000 67709f41 00000000 kernel32!BaseThreadInitThunk+0x24
    007cfbd8 77d00fa4 ffffffff 77d22ef6 00000000 ntdll!__RtlUserThreadStart+0x2f
    007cfbe8 00000000 00e58346 01850000 00000000 ntdll!_RtlUserThreadStart+0x1b
    
    
    THREAD_SHA1_HASH_MOD_FUNC:  cf525116c753a09a54a0ad01b4530938b7e7e25d
    THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  18dc6ca59ca4ddf0553488a3bac5c16f3e7fad5e
    THREAD_SHA1_HASH_MOD:  07bdbfc88bbdaa78f87c0bd0fbb65d0ac4726c87
    
    FAULT_INSTR_CODE:  448d3e8b
    
    SYMBOL_STACK_INDEX:  0
    SYMBOL_NAME:  comppkgsup+346b
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: CompPkgSup
    IMAGE_NAME:  CompPkgSup.DLL
    DEBUG_FLR_IMAGE_TIMESTAMP:  58785a02
    
    STACK_COMMAND:  .ecxr ; kb
    BUCKET_ID:  NULL_POINTER_READ_AFTER_CALL_comppkgsup+346b
    
    PRIMARY_PROBLEM_CLASS:  NULL_POINTER_READ_AFTER_CALL_comppkgsup+346b
    BUCKET_ID_OFFSET:  346b
    BUCKET_ID_MODULE_STR:  CompPkgSup
    BUCKET_ID_MODTIMEDATESTAMP:  58785a02
    BUCKET_ID_MODCHECKSUM:  d5ce
    
    BUCKET_ID_MODVER_STR:  10.0.14393.726
    
    BUCKET_ID_PREFIX_STR:  NULL_POINTER_READ_AFTER_CALL_
    FAILURE_PROBLEM_CLASS:  NULL_POINTER_READ_AFTER_CALL
    FAILURE_EXCEPTION_CODE:  c0000005
    FAILURE_IMAGE_NAME:  CompPkgSup.DLL
    FAILURE_FUNCTION_NAME:  Unknown
    BUCKET_ID_FUNCTION_STR:  Unknown
    
    FAILURE_SYMBOL_NAME:  CompPkgSup.DLL!Unknown
    FAILURE_BUCKET_ID:  NULL_POINTER_READ_AFTER_CALL_c0000005_CompPkgSup.DLL!Unknown
    WATSON_STAGEONE_URL:  http://watson.microsoft.com/StageOne/Plex Media Server.exe/1.2.0.3167/585c4427/CompPkgSup.DLL/10.0.14393.726/58785a02/c0000005/0000346b.htm?Retriage=1
    TARGET_TIME:  2017-01-26T18:16:58.000Z
    
    OSBUILD:  14393
    OSSERVICEPACK:  0
    SERVICEPACK_NUMBER: 0
    OS_REVISION: 0
    
    SUITE_MASK:  256
    PRODUCT_TYPE:  1
    
    OSPLATFORM_TYPE:  x86
    OSNAME:  Windows 10
    OSEDITION:  Windows 10 WinNt SingleUserTS
    
    OS_LOCALE:  
    USER_LCID:  0
    OSBUILD_TIMESTAMP:  2016-07-16 02:33:42
    BUILDDATESTAMP_STR:  160715-1616
    
    BUILDLAB_STR:  rs1_release
    BUILDOSVER_STR:  10.0.14393.0
    
    ANALYSIS_SESSION_ELAPSED_TIME: f4cc
    
    ANALYSIS_SOURCE:  UM
    FAILURE_ID_HASH_STRING:  um:null_pointer_read_after_call_c0000005_comppkgsup.dll!unknown
    
    FAILURE_ID_HASH:  {d68115e0-721f-024d-2277-6a7d81fe8ef7}
    
    0:000> lm f
    start    end        module name
    00850000 01665000   Plex_Media_Server C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe
    0f1f0000 0f275000   StateRepository_Core C:\Windows\System32\StateRepository.Core.dll
    0f6a0000 0f9db000   Windows_StateRepository C:\Windows\System32\Windows.StateRepository.dll
    1e000000 1e297000   python27 C:\Program Files (x86)\Plex\Plex Media Server\python27.dll
    516c0000 516d9000   MP3DMOD  C:\Windows\System32\MP3DMOD.DLL
    57280000 57389000   mfperfhelper C:\Windows\System32\mfperfhelper.dll
    57390000 575ae000   msmpeg2vdec C:\Windows\System32\msmpeg2vdec.dll
    575b0000 575da000   RTWorkQ  C:\Windows\System32\RTWorkQ.dll
    575e0000 576f3000   mfplat   C:\Windows\System32\mfplat.dll
    5f640000 5f64a000   CompPkgSup C:\Windows\System32\CompPkgSup.DLL
    5f650000 5fa20000   mfcore   C:\Windows\System32\mfcore.dll
    5fa20000 5fc00000   hevcdecoder C:\Windows\System32\hevcdecoder.dll
    5fc00000 5fe20000   mfh264enc C:\Windows\System32\mfh264enc.dll
    5fe70000 5fe7c000   msgsm32  C:\Windows\System32\msgsm32.acm
    5fe80000 5fe88000   msg711   C:\Windows\System32\msg711.acm
    5fe90000 5ff75000   mfh265enc C:\Windows\System32\mfh265enc.dll
    5ff80000 5fff0000   DolbyDecMFT C:\Windows\System32\DolbyDecMFT.dll
    5fff0000 60060000   MSAudDecMFT C:\Windows\System32\MSAudDecMFT.dll
    60570000 60586000   l3codeca C:\Windows\System32\l3codeca.acm
    60590000 605c7000   MSAC3ENC C:\Windows\System32\MSAC3ENC.DLL
    60660000 60669000   msadp32  C:\Windows\System32\msadp32.acm
    60670000 60687000   mfmjpegdec C:\Windows\System32\mfmjpegdec.dll
    60690000 606ac000   mfAACEnc C:\Windows\System32\mfAACEnc.dll
    606b0000 606e4000   GNSDK_VIDEO C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_VIDEO.DLL
    606f0000 60794000   GNSDK_STORAGE_SQLITE C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_STORAGE_SQLITE.DLL
    60910000 6091a000   imaadp32 C:\Windows\System32\imaadp32.acm
    60930000 6096b000   CONCRT140 C:\Windows\System32\CONCRT140.dll
    60970000 60991000   GNSDK_RHYTHM C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_RHYTHM.DLL
    609a0000 609e6000   GNSDK_SUBMIT C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_SUBMIT.DLL
    609f0000 60a42000   GNSDK_PLAYLIST C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_PLAYLIST.DLL
    60a50000 60a79000   GNSDK_MUSICID_STREAM C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_MUSICID_STREAM.DLL
    60a80000 60aa9000   GNSDK_MUSICID_MATCH C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_MUSICID_MATCH.DLL
    60ab0000 60b37000   GNSDK_MUSICID C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_MUSICID.DLL
    60b40000 60ba5000   GNSDK_LOOKUP_LOCALSTREAM C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_LOOKUP_LOCALSTREAM.DLL
    60bb0000 60bd3000   GNSDK_MOODGRID C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_MOODGRID.DLL
    60be0000 60ee2000   GNSDK_DSP C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_DSP.DLL
    60ef0000 60fb3000   GNSDK_LOOKUP_LOCAL C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_LOOKUP_LOCAL.DLL
    60fc0000 60fe7000   GNSDK_LINK C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_LINK.DLL
    60ff0000 6108b000   GNSDK_MUSICID_FILE C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_MUSICID_FILE.DLL
    61090000 6121d000   GNSDK_MANAGER C:\Program Files (x86)\Plex\Plex Media Server\GNSDK_MANAGER.DLL
    61220000 61229000   lyric_lite C:\Program Files (x86)\Plex\Plex Media Server\lyric_lite.dll
    61230000 61415000   opencv_core2411 C:\Program Files (x86)\Plex\Plex Media Server\opencv_core2411.dll
    61420000 61663000   opencv_imgproc2411 C:\Program Files (x86)\Plex\Plex Media Server\opencv_imgproc2411.dll
    61670000 61700000   swscale_4 C:\Program Files (x86)\Plex\Plex Media Server\swscale-4.dll
    61700000 617c1000   tag      C:\Program Files (x86)\Plex\Plex Media Server\tag.dll
    617d0000 61ab5000   avformat_57 C:\Program Files (x86)\Plex\Plex Media Server\avformat-57.dll
    61ac0000 61e9d000   avcodec_57 C:\Program Files (x86)\Plex\Plex Media Server\avcodec-57.dll
    61ea0000 61f46000   avutil_55 C:\Program Files (x86)\Plex\Plex Media Server\avutil-55.dll
    61f50000 621d6000   FreeImage C:\Program Files (x86)\Plex\Plex Media Server\FreeImage.dll
    621e0000 622eb000   libxml2  C:\Program Files (x86)\Plex\Plex Media Server\libxml2.dll
    64b40000 64b58000   libwinpthread_1 C:\Program Files (x86)\Plex\Plex Media Server\libwinpthread-1.dll
    67610000 6783f000   d3d11    C:\Windows\System32\d3d11.dll
    68c40000 68cc4000   dxgi     C:\Windows\System32\dxgi.dll
    68cd0000 69075000   nvapi    C:\Windows\System32\nvapi.dll
    69390000 693a2000   soci_sqlite3_vc80_3_0 C:\Program Files (x86)\Plex\Plex Media Server\soci_sqlite3-vc80-3_0.dll
    69860000 699c7000   nvspcap  C:\Windows\System32\nvspcap.dll
    699d0000 699ef000   soci_core_vc80_3_0 C:\Program Files (x86)\Plex\Plex Media Server\soci_core-vc80-3_0.dll
    69ef0000 69f15000   dbgcore  C:\Windows\System32\dbgcore.dll
    69f20000 6a065000   dbghelp  C:\Windows\System32\dbghelp.dll
    6c340000 6c40f000   WinTypes C:\Windows\System32\WinTypes.dll
    6ede0000 6edf3000   cryptsp  C:\Windows\System32\cryptsp.dll
    6f2f0000 6f33e000   mswsock  C:\Windows\System32\mswsock.dll
    70670000 70679000   msdmo    C:\Windows\System32\msdmo.dll
    70b10000 70b32000   devobj   C:\Windows\System32\devobj.dll
    70ca0000 70caa000   secur32  C:\Windows\System32\secur32.dll
    70e20000 70e38000   msacm32  C:\Windows\System32\msacm32.dll
    70e60000 70e67000   ksuser   C:\Windows\System32\ksuser.dll
    71520000 71555000   libidn   C:\Program Files (x86)\Plex\Plex Media Server\libidn.dll
    715a0000 715bf000   dwmapi   C:\Windows\System32\dwmapi.dll
    715c0000 716ef000   libeay32 C:\Program Files (x86)\Plex\Plex Media Server\libeay32.dll
    716f0000 71739000   ssleay32 C:\Program Files (x86)\Plex\Plex Media Server\ssleay32.dll
    71740000 71758000   zlib     C:\Program Files (x86)\Plex\Plex Media Server\zlib.dll
    71860000 71875000   VCRUNTIME140 C:\Windows\System32\VCRUNTIME140.dll
    71880000 718ed000   msvcp140 C:\Windows\System32\msvcp140.dll
    71a50000 71b33000   iconv    C:\Program Files (x86)\Plex\Plex Media Server\iconv.dll
    71b40000 71bfb000   sqlite3  C:\Program Files (x86)\Plex\Plex Media Server\sqlite3.dll
    71c00000 71c4f000   libcurl  C:\Program Files (x86)\Plex\Plex Media Server\libcurl.dll
    725b0000 725c6000   mpr      C:\Windows\System32\mpr.dll
    73b20000 73b2f000   wtsapi32 C:\Windows\System32\wtsapi32.dll
    73b30000 73ba5000   uxtheme  C:\Windows\System32\uxtheme.dll
    73e50000 73e6b000   bcrypt   C:\Windows\System32\bcrypt.dll
    73e80000 73f20000   winhttp  C:\Windows\System32\winhttp.dll
    73f40000 73f63000   winmmbase C:\Windows\System32\winmmbase.dll
    74300000 7432f000   IPHLPAPI C:\Windows\System32\IPHLPAPI.DLL
    74360000 7456a000   comctl32 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.726_none_89c552d8daff8235\comctl32.dll
    74580000 74588000   version  C:\Windows\System32\version.dll
    746a0000 746b5000   win32u   C:\Windows\System32\win32u.dll
    74770000 7477a000   CRYPTBASE C:\Windows\System32\CRYPTBASE.dll
    74780000 7479e000   sspicli  C:\Windows\System32\sspicli.dll
    747a0000 75b79000   shell32  C:\Windows\System32\shell32.dll
    75be0000 75c74000   oleaut32 C:\Windows\System32\oleaut32.dll
    75c80000 75e21000   KERNELBASE C:\Windows\System32\KERNELBASE.dll
    75e30000 75f10000   kernel32 C:\Windows\System32\kernel32.dll
    75f10000 75f1f000   profapi  C:\Windows\System32\profapi.dll
    75fd0000 761e1000   combase  C:\Windows\System32\combase.dll
    761f0000 7626b000   msvcp_win C:\Windows\System32\msvcp_win.dll
    762d0000 762dd000   kernel_appcore C:\Windows\System32\kernel.appcore.dll
    762e0000 76324000   wintrust C:\Windows\System32\wintrust.dll
    76330000 764ad000   crypt32  C:\Windows\System32\crypt32.dll
    764b0000 7650a000   bcryptPrimitives C:\Windows\System32\bcryptPrimitives.dll
    76510000 76516000   psapi    C:\Windows\System32\psapi.dll
    76520000 76a8e000   windows_storage C:\Windows\System32\windows.storage.dll
    76a90000 76a9e000   msasn1   C:\Windows\System32\msasn1.dll
    76c10000 76c51000   sechost  C:\Windows\System32\sechost.dll
    76c60000 76d40000   ucrtbase C:\Windows\System32\ucrtbase.dll
    76d40000 76da3000   ws2_32   C:\Windows\System32\ws2_32.dll
    76ec0000 76f37000   advapi32 C:\Windows\System32\advapi32.dll
    76f50000 76fd8000   SHCore   C:\Windows\System32\SHCore.dll
    76fe0000 7709e000   msvcrt   C:\Windows\System32\msvcrt.dll
    770a0000 77161000   rpcrt4   C:\Windows\System32\rpcrt4.dll
    77170000 771a6000   cfgmgr32 C:\Windows\System32\cfgmgr32.dll
    771b0000 7729a000   ole32    C:\Windows\System32\ole32.dll
    772a0000 77324000   clbcatq  C:\Windows\System32\clbcatq.dll
    77330000 77465000   msctf    C:\Windows\System32\msctf.dll
    77470000 77495000   imm32    C:\Windows\System32\imm32.dll
    774a0000 778ab000   setupapi C:\Windows\System32\setupapi.dll
    778b0000 778db000   gdi32    C:\Windows\System32\gdi32.dll
    778e0000 77a3b000   gdi32full C:\Windows\System32\gdi32full.dll
    77a40000 77a91000   Wldap32  C:\Windows\System32\Wldap32.dll
    77aa0000 77bff000   user32   C:\Windows\System32\user32.dll
    77c00000 77c45000   powrprof C:\Windows\System32\powrprof.dll
    77c50000 77c96000   shlwapi  C:\Windows\System32\shlwapi.dll
    77ca0000 77e23000   ntdll    C:\Windows\System32\ntdll.dll

    It seems like there a bug that in windows that's causing Plex to crash. Please see DMP file

    Other links with user experiencing similar issues: Reddit Plex Forum




    • Edited by na1du Friday, January 27, 2017 6:38 PM
    Thursday, January 26, 2017 11:28 PM

All replies

  • This is the source of the API Call test program that demo's the bug:

    #include <Windows.h>
    #include <stdio.h>
    
    int main()
    {
      HMODULE hCompPkgSup = LoadLibrary(L"CompPkgSup.dll");
      if (!hCompPkgSup)
      {
        printf("Failed to load CompPkgSup.dll: %d\n", GetLastError());
        return -1;
      }
    
      typedef HRESULT(*WINAPI FxnAreDvdCodecsEnabled)();
      FxnAreDvdCodecsEnabled AreDvdCodecsEnabled = (FxnAreDvdCodecsEnabled)GetProcAddress(hCompPkgSup, "AreDvdCodecsEnabled");
      if (!AreDvdCodecsEnabled)
      {
        printf("CompPkgSup.dll does not export AreDvdCodecsEnabled: %d\n", GetLastError());
        return -1;
      }
    
      HRESULT hr = AreDvdCodecsEnabled();
    
      printf("AreDvdCodecsEnabled returned 0x%x\n", hr);
    }
    and this is one of crash dumps resulting from it AreDVDCodecsEnabled.exe.9340.dmp.zip

    Monday, January 30, 2017 11:31 PM
  • This dll is causing problems with other media software - PowerDVD, DVB Viewer, Power Media Server and even Windows Media Player. Opening a folder containing MPEG2 files crashes dllhost/COM Surrogate. Even the .953 cumulative update of March 14th 2017 contains this problem - CompPkgSup.dll has been updated. The only way to fix my problem was to replace the new file with the version from the .693 build.
    Wednesday, March 15, 2017 6:22 PM
  • Hitting the same issue on launch of the HDHomeRun View app.

    Faulting application name: HDHomeRunView.exe, version: 1.0.0.0, time stamp: 0x58c324bd
    Faulting module name: CompPkgSup.DLL, version: 10.0.14393.953, time stamp: 0x58ba5c12
    Exception code: 0xc0000005
    Fault offset: 0x000000000000349d
    Faulting process id: 0xb00
    Faulting application start time: 0x01d29ec8a4942876
    Faulting application path: C:\Program Files\WindowsApps\EF712BA7.HDHomeRunDVR_1.1.195.0_x64__23nna27hyxhag\HDHomeRunView.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\CompPkgSup.DLL
    Report Id: 4ac7a905-cf6c-4326-ba96-8fb1699f010b
    Faulting package full name: EF712BA7.HDHomeRunDVR_1.1.195.0_x64__23nna27hyxhag
    Faulting package-relative application ID: App

    Friday, March 17, 2017 2:54 AM
  • I also have this crash. Trying to play an H264 AVI file in Graphedt crashes at the same place in CompPkgSup,dll. It was working fine last week - now it crashes - possibly windows did an update over the weekend? MediaPlayer seems OK but other players are also crashing on H264. Whats up with this and how do we fix it?


    Al Chisholm

    Monday, March 20, 2017 6:29 PM
  • it also sometimes crashed the Windows Explorer (when folders contain video files).

    Updates KB4015438 and KB4016635 should have solved it

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    Friday, March 24, 2017 10:59 PM