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After Site recovery failover I am unable to RDP. There are no NSG group used during creation. RRS feed

  • Question

  • After a Site recovery failover I am unable to RDP and was able to RDP before failover initiated.  The test failover worked fine with no errors. The NSG has RDP enabled at the highest priority.

    Error:  Remote Desktop cannot connect:

    1)remove access is not enabled.

    2)remote computer is turned off.

    3)the remove computer is not available on the network.

    After checking the VM I noticed the NIC on the original VM had a public IP provided while the failover VM's NIC did not have a public IP.  How can I add a new public IP recovery site failover VM?  Could this be the cause of the unable to RDP?  Note I am using a free pay as you use account so I am RDP from the internet and my workstation which is my RDP source.

    What is going on?  What can I check?  How can this be fixed?   Do I have to click the "commit" button?


    dsk







    Friday, May 17, 2019 12:45 PM

Answers

  • Just realized that the free account is different from my previous company account.

    My laptop was on the network with a express route into azure while my free account was on a laptop outside the network hence it had to RDP via the internet.  The RDP via the internet requires a public IP which was unavailable on the failover VM.    Once I enabled the public IP on the NIC it successfully RDP to the VM.  I thought all NIC setting including those enabling the Public IP being were to be preserved during site recovery failover process?


    dsk


    Friday, May 17, 2019 4:13 PM

All replies

  • Just realized that the free account is different from my previous company account.

    My laptop was on the network with a express route into azure while my free account was on a laptop outside the network hence it had to RDP via the internet.  The RDP via the internet requires a public IP which was unavailable on the failover VM.    Once I enabled the public IP on the NIC it successfully RDP to the VM.  I thought all NIC setting including those enabling the Public IP being were to be preserved during site recovery failover process?


    dsk


    Friday, May 17, 2019 4:13 PM
  • Hi Kimdav,

    Did NSG and NSG rules of source VM got replicated to your target VM when performed failover. Or do we need to manually create a new NSG in target region?


    shravani

    Monday, October 28, 2019 10:59 AM