Windows Update fails installing KB967723


  • My system fails installing update KB967723 (

    Log Name:      System

    Source:        Microsoft-Windows-WindowsUpdateClient

    Date:          2/14/2010 3:58:14 PM

    Event ID:      20

    Task Category: Windows Update Agent

    Level:         Error

    Keywords:      Failure,Installation

    User:          SYSTEM

    Computer:      xxx


    Installation Failure: Windows failed to install the following update with error 0x80070490: Security Update for Windows Server 2008 x64 Edition (KB967723).

    Event Xml:

    <Event xmlns="">


        <Provider Name="Microsoft-Windows-WindowsUpdateClient" Guid="{945a8954-c147-4acd-923f-40c45405a658}" />







        <TimeCreated SystemTime="2010-02-14T14:58:14.398Z" />


        <Correlation />

        <Execution ProcessID="596" ThreadID="6288" />



        <Security UserID="S-1-5-18" />



        <Data Name="errorCode">0x80070490</Data>

        <Data Name="updateTitle">Security Update for Windows Server 2008 x64 Edition (KB967723)</Data>

        <Data Name="updateGuid">{B648CE62-7204-4B44-91AB-0B19990BB8E2}</Data>

        <Data Name="updateRevisionNumber">103</Data>



    I tried running System Update Readiness Tool  (Windows6.0-KB947821-v7-x64”) and I got the following errors.

    Checking System Update Readiness.
    Binary Version 6.0.6002.22285
    2010-02-14 18:47

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store
    (f) CSI Payload File Missing 0x00000000 ctfmon.exe x86_microsoft-windows-t..cesframework-ctfmon_31bf3856ad364e35_6.0.6001.18000_none_9d308cd390918a27 
    (f) CSI Payload File Missing 0x00000000 ctfmon.exe amd64_microsoft-windows-t..cesframework-ctfmon_31bf3856ad364e35_6.0.6001.18000_none_f94f285748eefb5d 

    Seconds executed: 533
     Found 2 errors
      CSI Payload File Missing Total count: 2

    What can I do and how can I permanently get rid of CtfMon.exe and repair my Windows Updates?

    Dawid Ireno


    Sunday, February 14, 2010 6:23 PM

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