No Publishing 4 days after approval, any problem? RRS feed

  • Question

  • Good day, 
    Application "Gunler Uygulama" was not published and still pending.
    However certification approved on 17.07 Friday, 3 days ago. 

    Submission 1 certification
    The certification step usually takes a few hours, but in some cases can take up to three business days. Learn more
    Note: Once your submission is published, it may take up to 24 hours for customers to see the changes.

    Your product is being published and should be in the Store within 24 hours.

    In Application overview - Submission 1 page, it appears: 
    This submission is in the Store.
    It may take an additional hour for your changes to show up in the Store

    However when searched in Microsoft Store, nothing appears.

    Can you check and intimate about the reason of the publishment delay and/or search invisibility please?


    Name: Gunler Uygulama

    App ID: 9N7VK041DRFV

    Publisher name: Gunler Destek

    Test ID: f7b09605-5bec-4615-8000-3ac38213548d

    Windows 10 packages Gunler.appx
    Version v1.0.0.0
    Minimum OS: Architecture x86
    Available on Windows.Desktop min version
    Languages tr-tr
    Capabilities runFullTrust
    File size 6.6 MB

    Account details
    Account type Individual
    Account status Active
    Seller ID 71540890
    Windows publisher ID CN=3AAFCED9-40BB-4B94-94BC-8C162FCBDDFE

    Publisher display name Gunler Destek
    Email ozgunmustafa@gmail.com
    Tuesday, July 21, 2020 6:33 PM

All replies

  • Hi,

    I'm sorry to say that I can't offer more help about such scenario. You could open a free support ticket here: Contact US.  Choose to Contact us, select Dashboard for Topic and select App submissions for issue type. 

    Best regards,


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    Wednesday, July 22, 2020 2:21 AM
  • Hi Roy. Many thanks for support. Following steps
    Wednesday, July 22, 2020 5:23 PM
  • Hi, you might want to remove those details to avoid abuse and/or spam.
    Sunday, August 2, 2020 8:44 PM