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Game stuck on certification RRS feed

  • Question

  • Hi,

    I am trying to publish my Windows UWP game to the windows store. It has been stuck in the certification stage for the last 9 days. I am unsure who to contact to resolve this issue.

    Thanks in advance.

    Monday, August 10, 2020 9:29 PM

All replies

  • Hi,

    I have to say that we could not offer more help via the forum. But you could open a free support ticket here: Contact Us. The team could check the process of your game and give more details about your scenario.

    Best regards,

    Roy


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    Tuesday, August 11, 2020 2:09 AM
  • Thanks for the information. I opened a ticket.
    Tuesday, August 11, 2020 3:15 AM