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When I click the Update button in the Partner Center, I get an error. RRS feed

  • Question

  • When I click the Update button in the Partner Center, I get an error like the screenshot.

    It is an application developed with Electron.

    And it is strange that "submission 1" has not been deleted.

    How can I solve this problem?


    • Edited by JoonDong2 Thursday, July 30, 2020 9:46 PM .
    Thursday, July 30, 2020 9:45 PM

All replies

  • Hi,

    It should be a server error. Please open a free support ticket here:Contact Us.  Choose to Contact us, select Dashboard for Topic and select Account setup and management for issue type. 

    Best regards,

    Roy


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    Friday, July 31, 2020 2:54 AM
  • I was experiencing the exact same problem at the same time as you. I put in a support ticket and it appears to be resolved today, the older submission does not show and I could create a new submission without getting the error message. However, my submission is taking a long time in certification today...so fingers crossed
    Saturday, August 1, 2020 7:51 PM