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AIRPLANE MODE PROBLEM RRS feed

  • Question

  • MY LUMIA 520 SWITCHED AIRPLANE MODE BY ITSELF AND DOEN'T SWITCH IT OFF.

    I TRIED TO RESET MY PHONE BUT IT DOES THE SAME THING AND I PURCHURSED IT ON NOVEMBER 2013, SO I AM ASKING THAT CAN I TAKE IT BACK WHERE I PURCHURSED IT BECUASE IS LIKE I AM HOLDING A TOY.

    Thursday, March 12, 2015 11:22 AM

Answers

  • Did you try Hard Reset? If you tried Soft Reset then try if Hard Reset helps or not.

    Contact Nearby Nokia Care Centre. They should help you solve the problem

    http://www.microsoft.com/en-in/mobile/store-locator/


    Gaurav Khanna | Microsoft .NET MVP | Microsoft Community Contributor

    • Proposed as answer by Jamles Hez Monday, March 23, 2015 6:52 AM
    • Marked as answer by Jamles Hez Thursday, March 26, 2015 1:29 AM
    Thursday, March 12, 2015 4:37 PM
  • Hi Donny,

    You may also try to post at answer forum for a better support: http://answers.microsoft.com/en-us/winphone

    --James


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click HERE to participate the survey.

    • Proposed as answer by Jamles Hez Monday, March 23, 2015 6:52 AM
    • Marked as answer by Jamles Hez Thursday, March 26, 2015 1:29 AM
    Monday, March 16, 2015 8:09 AM

All replies

  • Did you try Hard Reset? If you tried Soft Reset then try if Hard Reset helps or not.

    Contact Nearby Nokia Care Centre. They should help you solve the problem

    http://www.microsoft.com/en-in/mobile/store-locator/


    Gaurav Khanna | Microsoft .NET MVP | Microsoft Community Contributor

    • Proposed as answer by Jamles Hez Monday, March 23, 2015 6:52 AM
    • Marked as answer by Jamles Hez Thursday, March 26, 2015 1:29 AM
    Thursday, March 12, 2015 4:37 PM
  • Hi Donny,

    You may also try to post at answer forum for a better support: http://answers.microsoft.com/en-us/winphone

    --James


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click HERE to participate the survey.

    • Proposed as answer by Jamles Hez Monday, March 23, 2015 6:52 AM
    • Marked as answer by Jamles Hez Thursday, March 26, 2015 1:29 AM
    Monday, March 16, 2015 8:09 AM