BITS service stopped RRS feed

  • Question

  • My customer brought me a computer that she said was very slow.  They were using Trend Micro AV.  I scanned it with AWD Cleaner and found 6 installations of Malware.  Event viewer showed that BITS wasn't starting.  It's properties show MANUAL.  I tried to start it and it immediately stops.  You cannot change the setting.  I ran SFC and DISM /online /Cleanup-Image /RetoreHealth.  Both of those complete without error.  I read a blog that suggested doing a manual update to the latest build, so I ran KB4550945 which didn't help either.  Another blog suggested using MalwareBytes.  That found 2 pieces of Malware having to do with TV Free.  I tried that SFC and DISM again.  All to no avail.  Where do I go from here?

    Thomas Bell

    Monday, May 4, 2020 5:49 PM

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