WebBrowser control crashes RRS feed

  • Question

  • Hi,
    i've problems with a windows forms application that sometimes crashes outside the clr (no exception is thrown)
    on a specific client.
    The error report shows a problem in mshtml.dll i told the customer to do windows update but the error occurred again (and is apparently random)
    the versions of mshtml.dll are 8.0.6001.18975 and now 8.0.6001.19046 (windows xp sp3).
    may it be some additional component of ie8 ? should we do a clean windows install to solve it ?
    The client has a lot of applications opened (at the time of the crash) and 3 instances of ie8 (he does not use tabs) plus my application.
    My code uses the WebBrowser control Navigate method to browse htmls saved on the local file system.
    No problems with other clients.


    Thursday, April 21, 2011 8:22 AM


All replies

  • Hi Manuel,

    I think the users' IE8 also crash frequently, right?

    If so, I think this is not a your application problem, it is the IE problem in the users' system, since WebBrowser is also used the component of IE, so if there's something not good also can cause the WebBrowser not works fine. And then I suggest you go to the IE forum.

    And please read the following discussion, maybe the solution in it can solve those users' problem.


    You also can add a try-catch block in the main function, and write the exception information to the txt file, if there is. And you also can choose just write a simple WebBrowser application to test in those users' pc system.

    And you also can open the event viewer to look for more error information for analysis.


    Please show me one copy of the information in your new post, so that I can go on help you research this question.


    If there's any concern, please feel free to let me know.

    Best wishes,

    Mike [MSFT]
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    • Marked as answer by Manuel Marini Thursday, April 21, 2011 12:54 PM
    Thursday, April 21, 2011 10:02 AM
  • Hi,

    The problem was solved time ago by Windows update.

    But now after the 14 May 2013 Windows Update On Windows XP the crash returns !

    Application event log shows


    event id: 1000

    But only on Xp machines !

    • Edited by Manuel Marini Thursday, July 4, 2013 8:12 AM completed
    Thursday, July 4, 2013 8:08 AM