Start Menu Crashing! HELP! RRS feed

  • Question

  • I am running Windows XP Pro SP2 with all the latest updates.

    The problem I'm having is with the Start Menu crashing. Every so often the
    left pane of the Start menu goes black and then the shortcuts on the right
    side pane also stop working. For instance if I click on the RUN command when
    this happens I get a spurious error message saying 'Windows can not create a
    shortcut here, would you like to create one on the Desktop'!

    The only way I have found to 'cure' this problem is to either log off my
    user account, or reboot the computer. By the way my User Account has full
    administrative privileges, though it is not the in-built Administrator
    Account. On restarting my User Account, after the Start Menu has 'crashed',
    I then loose all the toolbars that I've set up on the Taskbar. I have the
    Quick Launch, the Address bar, Control Panel and Windows Media Player all
    setup on Taskbar, but these all disappear after the Start Menu crash. I have
    to then manually re-apply these Toolbars to get them back.

    As time goes on this seems to be happening more frequently. It's at
    a point now where every time I start the system, from cold, the Start Menu
    'crashes' and I have to log off and log back on to get it to work right. It
    will then, for no obvious reason 'crash' again while working in Windows. I
    haven't been able to see any pattern to this, or any obvious trigger for
    this behaviour.

    Any thoughts or suggestions as to what to do to stop this happening would be
    most appreciated.

    Wednesday, November 23, 2005 12:06 AM