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about the sound problem in window7 RRS feed

  • Question

  • hi guys

    I encountered a problem like sound whenever i an downloading any video on youtube or any news channel.Then i am not able to listen that music or sound.I checked my sound driver it is working.but whenever i watch any online video the sound problem i am faceing.please help me out as soon as possible..

    Tuesday, January 21, 2014 11:06 AM

All replies

  • Dear Girish, 

    Try the below Steps..

    Try using the Playing Audio troubleshooter to fix the problem. It checks for common problems with your volume settings, your sound card or driver, and your speakers or headphones.

    Open the Playing Audio troubleshooter by clicking the Start button Picture of the Start button, and then clicking Control Panel. In the search box, type troubleshooter, and then click Troubleshooting. Under Hardware and Sound, click Troubleshoot audio playback.Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.


    Regards, Ravisankar K P,VCP | MCSE W2K12 | MCSA W2K12 | MCITP - EA W2KR2 | MCLC | MCT | MCITP - EXH2K10 | MCTs - Hyper V

    • Proposed as answer by Ravisankar K P Tuesday, January 21, 2014 11:22 AM
    Tuesday, January 21, 2014 11:22 AM
  • You are facing this issue only for downloaded videos ?? 

    Regards, Ravisankar K P,VCP | MCSE W2K12 | MCSA W2K12 | MCITP - EA W2KR2 | MCLC | MCT | MCITP - EXH2K10 | MCTs - Hyper V

    Tuesday, January 21, 2014 11:23 AM
  • This issue may be coming because of the following reasons.

    • Outdated sound driver
    • Missing sound driver
    • Incompatible sound driver
    • Corrupt sound driver


    Regards, Ravisankar K P,VCP | MCSE W2K12 | MCSA W2K12 | MCITP - EA W2KR2 | MCLC | MCT | MCITP - EXH2K10 | MCTs - Hyper V

    • Proposed as answer by Vidya Vijayan Thursday, January 23, 2014 9:52 AM
    Tuesday, January 21, 2014 11:25 AM
  • Hello,

    I'd ask in the Windows 7 forum on Microsoft Community.

    Karl


    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
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    • Proposed as answer by Mike Laughlin Tuesday, January 21, 2014 3:42 PM
    Tuesday, January 21, 2014 3:31 PM