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Visual Studio Ultimate 2012 Setup Blocked RRS feed

  • Question

  • Hello,

    I am having trouble installing VS 2012 Ultimate RTM on my machine. The error message I am getting is: "The computer needs to be restarted before setup can continue. Please restart the computer and run setup again". I have restarted several times with no luck. I am running Windows 8 Enterprise addition. 

    Setup Blocked

    I also tried the answer suggested in this page but with no luck:

    http://social.msdn.microsoft.com/Forums/nl-NL/vssetup/thread/942fd4f7-9085-4cbf-bb98-a58706dbb693

    Any help would be appreciated! Thanks.

    Wednesday, October 17, 2012 7:24 PM

All replies

  • Hi taylorb84,

    Thanks for your post.

    We should know why the installation was blocked first.

    Could you please use this tool to gather logs for me? After using it, you will find vslogs.cab from your %temp% folder. Please upload it to www.skydrive.com and share the link with me.

    BTW, have you disabled AV software when installing?

    Anyway, the log may help us to know what blocked you from installing.

    Regards,


    Barry Wang [MSFT]
    MSDN Community Support | Feedback to us

    Thursday, October 18, 2012 7:12 AM
  • Hey Barry,

    Thanks for your quick response. I have tried it after disabling AV software but I still get the same result. Here is he link you requested after running the tool:

    https://skydrive.live.com/redir?resid=B40894A2C9F87A93!267&authkey=!AO7G2ZR9dh5DaXs

    Thanks.

    -Brian


    Brian

    Thursday, October 18, 2012 1:23 PM
  • Hey Barry,

    Thanks for your quick response. I have tried it after disabling AV software but I still get the same result. Here is he link you requested after running the tool:

    https://skydrive.live.com/redir?resid=B40894A2C9F87A93!267&authkey=!AO7G2ZR9dh5DaXs

    Thanks.

    -Brian


    Brian

    Hi,

    For some odd reason I am facing the same issue. I get the same exact message. I have tried to uninstall and reinstall VS2012 numerous times, every single time after the machine reboots, I get that message.

    Thursday, October 18, 2012 8:17 PM
  • Hi all,

    I'm trying to involve some experts on this issue.

    Regards,


    Barry Wang [MSFT]
    MSDN Community Support | Feedback to us

    Friday, October 19, 2012 7:43 AM
  • I also get the same error message and urgently need a fix. VS is constantly crashing following a problem with Telerik's 2012 03 component upgrade. I've tried to uninstall the Telerik software but VS 2012 now constantly crashes with "waiting for a background operation to complete". I'd like to 'repair' VS2012 but the installed says it's blocked as shown above.

    Andrew

    Friday, October 19, 2012 11:24 AM
  • Greetings, The following registry key will have a different GUID based on the version of Visual Studio. The below is for Visual Studio 2012 Ultimate edition. 

    • Locate the registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{9600393b-6ede-469b-a522-689fce1461d1}.RebootRequired
    • Backup the registry key for saftey and then delete that key. Now attempt a install\change for the Ultimate Visual Studio 2012.
    • Proposed as answer by t-erics Tuesday, November 6, 2012 7:46 AM
    • Unproposed as answer by t-erics Tuesday, November 6, 2012 7:46 AM
    • Proposed as answer by amaiz12 Tuesday, August 20, 2013 8:58 PM
    Friday, October 19, 2012 8:15 PM
  • In the end I managed to uninstall VS 2012 using the vs_premium.exe from the setup DVD. However having re-installed I'm still getting the  "waiting for a background operation to complete" crash. I urgently need to know how to fix this.

    Andrew

    Friday, October 19, 2012 8:37 PM
  • Hello,

    I was able to get get VS 2012 installed but I wouldn't say what I did was a solution. I did this before I had a chance to try the registry edit above.

    What I did was I uninstalled VS2010 thinking that may be causing an issue (even though I have coworkers that have both with no issues). After the uninstall, I was still getting the same reboot error message for the VS2012 install. Shortly after I found out that in uninstalling VS2010 something got corrupt and I couldn't launch SQL Sever 2012 management studio. I popped in the CD to do a repair and successfully repaired SQL Sever 2012. I then tried the VS2012 install again and no longer got the reboot required message and was able to do a successful instillation. I was also able to install VS 2010 again (which I still need for another project that is incompatible with 2012) and had no issues. So it appears everything is working now.

    Thanks.


    Brian

    Saturday, October 20, 2012 1:05 AM
  • Taylorb84, what your proposing is a fantasy solution. You need to start the installation with admin rights. I got this same message when trying to install the WP8 SDK today. Right click before you start the installation to say "run as admin"

    • Edited by ResidentX10 Wednesday, October 31, 2012 5:23 PM
    Wednesday, October 31, 2012 5:18 PM
  • That is one of the many things I originally tried but it did not prevent the install error. 

    Brian

    Wednesday, October 31, 2012 5:22 PM
  • I have sat here for the past few weeks since dealing with win8 and this is my number one problem. I have mulitiple profiles on my computer and I install software in one profile and access them from another. Win8 handles user account profiles differently than in Win7. In Win7, I could access the files directly from other profile's folders to make things run properly but in Win8 this is not allowed so I have to install copies into each profile now.

    My window phone 8 sdk isn't installed yet so I'll revisit this after it's "completed"

    I do have problems trying to uninstall the Visual Studio 2012 software though....


    • Edited by ResidentX10 Wednesday, October 31, 2012 7:08 PM
    Wednesday, October 31, 2012 5:29 PM
  • Finally, WP8 SDK installed but look at the message I got:

    Wednesday, October 31, 2012 7:06 PM
  • Please install the wP8 sdk, this fixes the problems with Visual Studio. I can now update and uninstall the Visual Studio 2012 through the control panel.


    • Edited by ResidentX10 Wednesday, October 31, 2012 9:40 PM
    Wednesday, October 31, 2012 9:19 PM
  • I'm repairing my VS2012 installation, let's see if the bugs come back?

    Wednesday, October 31, 2012 9:39 PM
  • I have the same problem (Setup blocked: computer needs to restart). My machine registry has no key ending with ".RebootRequired" in such key address.

    This is the last lines of the installation log:

    [2280:1538][2012-11-28T10:25:20]: Detected package: Preparation, state: Absent, cached: None
    [2280:1538][2012-11-28T10:25:20]: Condition 'NOT (CurrentOperation = "Uninstall")' evaluates to true.
    [2280:1538][2012-11-28T10:25:20]: Condition 'NOT (CurrentOperation = "Uninstall")' evaluates to true.
    [2280:1538][2012-11-28T10:25:20]: Condition 'NOT (CurrentOperation = "Uninstall")' evaluates to true.
    [2280:1538][2012-11-28T10:25:20]: Condition 'NOT (CurrentOperation = "Uninstall")' evaluates to true.
    [2280:1538][2012-11-28T10:25:20]: Condition 'NOT (CurrentOperation = "Uninstall")' evaluates to true.
    [2280:1538][2012-11-28T10:25:20]: Condition 'NOT (CurrentOperation = "Uninstall")' evaluates to true.
    [2280:1538][2012-11-28T10:25:20]: MUX:  Stop Block: RebootPendingBlock : The computer needs to be restarted before setup can continue. Please restart the computer and run setup again.
    [2280:1538][2012-11-28T10:25:20]: MUX:  Detect Completed
    [2280:1538][2012-11-28T10:25:20]: MUX:  Wait for View to be loaded
    [2280:1A10][2012-11-28T10:25:20]: MUX:  Detect Completed, now create view
    [2280:1A10][2012-11-28T10:25:24]: MUX:  Default Selectable Items state:
    [2280:1A10][2012-11-28T10:25:24]: MUX:  Initial Selectable Items state:
    [2280:1A10][2012-11-28T10:25:24]: MUX:  Non-applicable packages grouped by Selectable Items:
    [2280:1A10][2012-11-28T10:25:25]: MUX:  User feedback control is Enable because opt-in value is NotDefined
    [2280:1538][2012-11-28T10:25:25]: MUX:  View loaded
    [2280:1538][2012-11-28T10:25:25]: MUX:  Go to Blocker page.
    [2280:1538][2012-11-28T10:25:25]: Detect complete, result: 0x0

    Wednesday, November 28, 2012 4:35 PM
  • that worked for me!! no reboot required either. vs 2012 professional on 64x win 7
    Tuesday, August 20, 2013 8:58 PM