MS Learn/ Sandbox Creation Error

Question

I cannot create virtual machine trial 1hour in Core cloud service. 

"We're sorry. The sandbox needed to complete the exercises in this module is temporarily unavailable."

When I can active sanbox and create virtual machine?

Answer 1

Same problem here.

Answer 2

Hi,

These kind of issues should be resolved after sometime. These issue may occur when the particular azure region is loaded and don't have the capacity to create sandbox vms.

Can you please provide me the link where you are getting the error.

Once i have the link, I will check with the internal teams and get back to you

Answer 3

same problem, i need it 

Answer 4

Hi Indodeve,

Please give me the link where this sandbox failure occurs

Answer 5

This article from Azure Learn Portal for example

https://docs.microsoft.com/en-us/learn/modules/add-and-size-disks-in-azure-virtual-machines/6-exercise-resize-disks

Answer 6

Same issue here:

https://docs.microsoft.com/en-us/learn/modules/welcome-to-azure/4-create-a-vm?pivots=windows-cloud

Answer 7

same here .. the azure vms labs are unavaiable

Answer 8

What could be the issue?

Answer 9

facing the same issue.

Answer 10

HI,

I have escalated this incident to the product team. 

I will post the updates here.

Answer 11

Same error for me : https://docs.microsoft.com/en-us/learn/modules/welcome-to-azure/4-create-a-vm?pivots=windows-cloud&lc=1033

Answer 12

Thanks for the support. I hope the problem will be solved.

Answer 13

when will it work again?

Answer 14

the security modules seem to have their sandbox functional but they're restricted from creating any resources, ex.: https://docs.microsoft.com/en-us/learn/modules/secure-azure-resources-with-rbac/4-list-access

the VM creation modules all have their sandbox down

Answer 15

https://docs.microsoft.com/en-us/learn/modules/welcome-to-azure/4-create-a-vm?pivots=windows-cloud

Answer 16

help with this problem

We're sorry. The sandbox needed to complete the exercises in this module is temporarily unavailable.

Answer 17

I have the same problem, waiting for the fix, I hope Microsoft can resolve the problem in the shortest time.

Answer 18

Hi, 

It seems to be a known issue, please follow this thread [https://social.msdn.microsoft.com/Forums/en-US/db65d6e0-c4c9-45a6-bba2-e57ddd6beed9/cannot-create-vm-azure-trial-1-hour?forum=WAVirtualMachinesforWindows] for any new update.

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Answer 19

Same Problem Here

https://docs.microsoft.com/en-au/learn/modules/welcome-to-azure/4-create-a-vm?pivots=windows-cloud

Been about a week now

Answer 20

Please Help!

https://docs.microsoft.com/en-au/learn/modules/welcome-to-azure/4-create-a-vm?pivots=windows-cloud

Answer 21

yeah i am seeing the same problem....

I hope the azure team fixes this. 

Answer 22

Hi, any updates/estimates yet?

Answer 23

Same issue.  Any update on time to resolution?  It's going on three days now.

Answer 24

I tried this Fri-12-Jul @ 16:00 thru 18:00 BST and had the same problem. Have retried Monday 15 July @ 15:30 BST  and the problem still exists.

Answer 25

Hello, can you please post an update? 

Answer 26

Hi,

any update from the product team? the issue persists 

https://docs.microsoft.com/en-us/learn/modules/welcome-to-azure/4-create-a-vm?pivots=windows-cloud

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Balaji

Answer 27

Sorry for the inconvenience.

We have detected abuse of sandbox virtual machines which are provided to the users. Because of that, Sandbox VM provisioning is unavailable temporarily. 

Product team is working on mitigating that issue. Till that time, Users wont be able to able to provision VM's.

I will share the updates here.

I dont have any ETA at this time. I will share when i get the information.

Answer 28

The Azure Fundamentals 'trophy' blocks/gates the Cloud assessments on the Partner University. This is putting our Gold Partner status in jeopardy. So, please, there is some urgency to this.

Answer 29

I tried this Fri-12-Jul @ 16:00 thru 18:00 BST and had the same problem. Have retried Monday 15 July @ 15:30 BST  and the problem still exists. And again this morning Tue-16-July @ 10:00/BST

Does anybody else note the irony of the highly available, highly resilient cloud infrastructure which is now unavailable for training purposes for a solid 96 hours or more.

Answer 30

i wish i hadn't booked my cert exam for next week...

Answer 31

Hi tonmilx,

Sandbox VM service is intentionally stopped because users started misusing the provided resources.

Product team is working on updates to the site to prevent the abusers and still allow the users. Sandbox VMs service will be enabled once the above update to the site is applied.

I will share the ETA once i have it.

Answer 32

Hi armin19,

Sorry for the inconvenience. 

You can open a free azure account which will have free credits.

You can use the cloud shell there as well. Link here.

But you need to create the virtual machines manually there.

Answer 33

Hi jakaruna-MSFT,

We are in the same position as armin19, but don't understand how the use of shell in own tenant will work in the context of the module? It appears the completion of the module is dependent upon that sandbox activating and being used. 

Is there a way that your suggestion above is used to link to our own subscription and therefore running through the content allows the module to be completed?

Answer 34

Would have helped me if it accepted the same commands as in the exercise I'm trying to do :/ 

https://docs.microsoft.com/nl-nl/learn/modules/host-build-agent/4-create-build-agent

Can't even complete step 1. 

Edit: never mind, the quickstart is helpfull here https://docs.microsoft.com/en-us/azure/virtual-machines/windows/quick-create-cli 

Answer 35

Any update on this?

I still get the error "We're sorry. The sandbox needed to complete the exercises in this module is temporarily unavailable."

Answer 36

How to fix this?
it's about 2 weeks facing it

Answer 37

Still down here

Answer 38

same issue for me here's my link:

https://docs.microsoft.com/en-gb/learn/modules/welcome-to-azure/4-create-a-vm?pivots=windows-cloud

Answer 39

Same problem.

Answer 40

Hi RichProfound,

Unfortunately it wont work in the context of the module when we are using our subscription. We need to create vms ans set them up on our own.

These problems will be solved only when the sandbox vms are enabled.

Answer 41

We have the same issue.

Answer 42

same problem :(

Answer 43

Same problem here. 

Answer 44

Me too 

https://docs.microsoft.com/en-us/learn/modules/welcome-to-azure/4-create-a-vm?pivots=windows-cloud

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Debbie

Answer 45

hello, please is there any updates? i have the same problem!

Answer 46

Was the "Core Cloud Services - Introduction to Azure" section removed from the main page entirely?
(https://docs.microsoft.com/en-us/learn/paths/azure-fundamentals/)

Now the next section is "Core Cloud Services - Azure architecture and service guarantees"

are any modules with sandbox just being removed now?

Answer 47

Same issue here as well. Been on this for days. Please help:

https://docs.microsoft.com/en-us/learn/modules/welcome-to-azure/4-create-a-vm?pivots=windows-cloud

Answer 48

Was the "Core Cloud Services - Introduction to Azure" section removed from the main page entirely?
(https://docs.microsoft.com/en-us/learn/paths/azure-fundamentals/)

Now the next section is "Core Cloud Services - Azure architecture and service guarantees"

are any modules with sandbox just being removed now?

Looks like it, i've done all the other modules but i still don't have the trophy

Answer 49

Someone's done a half-assed job of cleaning up/removing the modules (rather than fixing the sandboxes). It shows as 'complete' on docs.microsoft.com but doesn't feed through to techprofile which shows as 6/8 complete. This makes it useless as the prerequisite for the competencies which need the 'trophy'.

Answer 50

I tried this Fri-12-Jul @ 16:00 thru 18:00 BST and had the same problem. retried Monday 15 July @ 15:30 BST  and the problem still exists. And again Tue-16-July @ 10:00/BST.  Just tried again Fri-19-Jul @ 15:30BST

To echo some previous posts, MS seem to have completely broken this altogether now - deliberately I assume.

Module  2 was "Core Cloud Services - Introduction to Azure"  and this was where we were all having issues with the sandbox.  I got as far as  Unit 4/8 - Create a virtual machine  which required the sandbox

Module 2 in its entirety seems to have been ripped away.  Dissapointing to say the least. 

It now seems to consist of the following modules:

1. Cloud Concepts - Principles of cloud computing
2. Core Cloud Services - Azure architecture and service guarantees
3. Create an Azure account
4. Core Cloud Services - Manage services with the Azure portal
5. Core Cloud Services - Azure compute options
6. Core Cloud Services - Azure data storage options
7. Core Cloud Services - Azure networking options
8. Security, responsibility and trust in Azure
9. Apply and monitor infrastructure standards with Azure Policy
10. Control and organize Azure resources with Azure Resource Manager
11. Predict costs and optimize spending for Azure

My question...  when will this be reinstated??  Or wont it?  Does this mean there is no option to actually practice anything in the sandbox going forward? 

Come on MS - You want people to buy your services... Not doing a great job here on the training front at least

Answer 51

7/19.  Ditto.  Stuck at creating sandbox, Unit 4/8 for AZ900 Azure Fundamentals Course.

Answer 52

I can see that they have removed that section from the Azure Fundamentals Course now.
So this is probably going to be down for a while.

Answer 53

Problem with simply removing the section seems to the that "Azure Fundametals" now shows as Completed for me but it is not listed in the Achievements section at all. Shouldn't there be an entry in the Trophies section once the learning path is completed? 

Answer 54

Me Too 

https://social.msdn.microsoft.com/Forums/azure/en-US/db65d6e0-c4c9-45a6-bba2-e57ddd6beed9/cannot-create-vm-azure-trial-1-hour?forum=WAVirtualMachinesforWindows

Answer 55

Same problem here :

docs.microsoft.com/en-us/learn/modules/welcome-to-azure/4-create-a-vm?pivots=windows-cloud

Answer 56

We're sorry. The sandbox needed to complete the exercises in this module is temporarily unavailable.

<form class="alert" data-bi-name="zone-pivots" dir="ltr" lang="en-us" style="box-sizing:inherit;border-radius:6px;font-size:16px;padding:1rem;margin-background-color:var(--body-background-dark);transition:height 0.5s ease-in 0s, opacity 0.5s ease-in 0s;overflow-wrap:break-word;word-break:break-word;border:1px solid var(--border-white-high-contrast);font-family:'Segoe UI', SegoeUI, 'Segoe WP', 'Helvetica Neue', Helvetica, Tahoma, Arial, sans-serif;">

Please send me help to create a virtual machine 1 hour i cant create for this reason 
We're sorry. The sandbox needed to complete the exercises in this module is temporarily unavailable.

We're sorry. The sandbox needed to complete the exercises in this module is temporarily unavailable.

We're sorry. The sandbox needed to complete the exercises in this module is temporarily unavailable.

We're sorry. The sandbox needed to complete the exercises in this module is temporarily unavailable.

We're sorry. The sandbox needed to complete the exercises in this module is temporarily unavailable.

</form>

Answer 57

Another example: https://docs.microsoft.com/en-us/learn/modules/host-build-agent/4-create-build-agent

Answer 58

well kids, i somehow managed to pass az-103.

already did az-900 a couple of months ago and had done all the fundamental and administrative learning paths before the sandbox blew up but i still wanted to go back and do some work in the sandbox before writing.  not being able to use the sandbox for 2 weeks before the exam, with my trial credits expired more than a year ago and spending 2 days straight standing up Azure Stack SDK in my home lab just to find out you can't even invoke cloud shell on it, this was a total emotional rollercoaster. i'm relieved but i also spent weeks studying from various different training sources to make up for the lack of the sandbox availability.

guys, take your time to study, even if you have to wait for the sandbox to come back or spend a few bucks to get a real subscription if your credits have run out.

MS, i really hope you get your act together on resolving this. it's a major eyesore when people can't prep properly for your now $165 exam which expires only after 2 years...

good luck everyone.

Answer 59

Good news on passing your exam. The issue for most of us on this thread isn't our ability to study, its the prerequisite requirement of the trophy it gives as a bottleneck for other courses, which is still unresolved. Which means our competencies have expired and we lose our Gold Partner status benefits. Which is worth $200000, not $200. (and we know our Azure inside-out)

Nobody @Microsoft seems able to give any realistic update on this, or even give 2 sh**s.

Answer 60

Same with me.

Sandbox is down for vnet exercises.@Microsoft Can you provide us an ETA?

Answer 61

This has been going on a long time with no result. I am skeptical about Microsoft and Azure as it is now imagine if a lot of people migrate to azure then a problem occurs that they can't fix in a timely fashion.

Answer 62

14 days on and still not working .

Answer 63

10 days on and no solution.

Answer 64

https://docs.microsoft.com/en-us/learn/modules/create-windows-virtual-machine-in-azure/3-exercise-create-a-vm

Also I receive the  error. Is there a solution? 

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GregoryGerard

Answer 65

Hi. GregoryGerard

I suggest you can use Microsoft Self Paced Labs

Answer 66

As to https://docs.microsoft.com/en-us/learn/modules/host-build-agent/4-create-build-agent, something has changed. The sandbox is still unavailable, but the unit shows as completed on page open (and the unit's XP changed from 600 to 100). So now the sandbox issue doesn't affect the ability to complete an exercise and get a module and learning path trophies.

Answer 67

Same here: 

under below path, 

Exercise - Create an Azure Data Science Virtual Machine

Answer 68

https://docs.microsoft.com/en-us/learn/paths/azure-fundamentals/

Shows as complete, but no 'trophy' on

https://techprofile.microsoft.com/

So... half a job. Still.

Answer 69

https://docs.microsoft.com/en-gb/learn/modules/welcome-to-azure/4-create-a-vm?pivots=windows-cloud

Answer 70

I have over 5 Learning Paths and 10 modules that are stuck and can't be completed due to these sandbox errors.  How long are we to wait for this.  The least they could do is just tell us approximately how long till it is resolved or if it will be at all.

Help us learn Microsoft.

Answer 71

Here, is the latest update from MS docs.

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Balaji

Answer 72

https://docs.microsoft.com/en-us/learn/modules/create-computer-vision-service-to-classify-images/4-generate-thumbnail

Answer 73

Hi,

Sorry that you ran into this issue.

We’re working to resolve the issue as quickly as possible . We will announce when it's back up via Twitter(https://twitter.com/docsmsft ) and via this thread.

You may be able to complete the exercises using your own Azure subscription (you may incur
charges) or create a free account at https://aka.ms/freeazure