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Unable to start any Visual Studio setup RRS feed

  • Question

  • Hello, recently I uninstalled my Visual Studio Express 2013 and try to install Visual Studio Community 2015. Unfortunately, after a installer start up (a pop-up with Visual Studio logo), the setup ultimately get an error and crashed.

    The crashed windows contains the message of "Setup detected an issue during the operation. Please click below to check for a solution and help us to improve the setup experience".

    After that, I tried to install other version of Visual Studio, but still had the same problem.

    Based on one of solution in this link https://support.microsoft.com/en-us/kb/2978135 ,
    I have changed modified time for all my invalid fonts, but still having the same problem.

    My operating system is Windows 7 Home Premium SP1 and my latest install log is as attached here.
    https://1drv.ms/u/s!Ao9ZH8fBNUv1a4hQkvdaCMALIpo

    Thank you in advance!

     
    Friday, October 7, 2016 2:58 PM

Answers

  • Hi Ritsuji,

    Welcome to MSDN forum.

    >>Setup detected an issue during the operation. Please click below to check for a solution and help us to improve the setup experience and a warning from your log: dispatcher processing has been suspended but messages are still being processed

    I found some others meet this similar issue that reported to here: https://social.msdn.microsoft.com/Forums/vstudio/en-US/f369ee13-b24e-46d7-8d25-9d81bf207c42/visual-studio-2013-update-2vs-2012-ultimatewindows-phone-sdk-80-setup-failed?forum=vssetup

    Although you have changed modified time for all your invalid fonts, please have a try with following the method from ganeshpraburavi:

    • Just Cut all the fonts from c:/windows/Fonts folder and put into a temp folder and then run the setup it will work like a champ.
    • Some fonts can’t be cut so just ignore them.

    Meanwhile, please refer to: https://social.msdn.microsoft.com/Forums/sqlserver/en-US/19dfc8bd-6cc7-4312-ab1a-51e148361f4c/microsoft-visual-studio-professional-2013-32bit-installation-problem?forum=vssetup

    Backup old fonts and registry entry [ HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts]

    1. Get c:\windows\Fonts content from another Windows 7 Machine.

    2. Get relevant registry entry from another machine

    3. Delete c:\windows\Fonts\

    4. Delete entry from Registry

    5. Copy Fonts to  c:\windows\Fonts

    After this, start Visual Studio setup again.

    If the issue still persists, I need your help to the VS installation log. Please use http://aka.ms/vscollect to gather the installation logs. After using it, you will find vslogs.zip under %temp% folder. Please upload the file to https://onedrive.live.com/ and share the link here.

    Best regards,

    Joyce

    Monday, October 10, 2016 8:37 AM