help me i have windows7 ultimate 32 bit


  • hi every one

    help me i have windows7 ultimate 32 bit

    i downloaded netframework 4 , but when i try to install it failed with this error:

    Installation failed with error code: (0x00000424), "The specified service does not exist as an installed service.

    i am not getting the problem please help me to installing .netframework 4.



    Tuesday, June 22, 2010 5:25 PM


All replies

  • It would be helpful if you could post the applicable section of your install log, which should show what service "does not exist".

    Are you using the web installer or did you download the full framework? If the former, try the latter:

    Tuesday, June 22, 2010 11:13 PM
  • hello ,

    i have downloaded the full framework then installing.

    iam posting section of log file where problem occures


    Action: ServiceControl - Stop clr_optimization_v2.0.50727_32...

    [6/24/2010, 0:33:46]ServiceControl operation succeeded!
    [6/24/2010, 0:33:46] Action complete

    [6/24/2010, 0:33:46]Error 0 is mapped to Custom Error:
    [6/24/2010, 0:33:46]Wait for Item (Windows6.1-KB958488-v6001-x86.msu) to be available
    [6/24/2010, 0:33:46]Windows6.1-KB958488-v6001-x86.msu is now available to install
    [6/24/2010, 0:33:46]Creating new Performer for Exe item
    [6/24/2010, 0:33:46]Created new ExePerformer for Exe item
    [6/24/2010, 0:33:46]WU Service: Trying to EnsureWUServiceIsNotDisabled function OpenService failed with error: 0
    [6/24/2010, 0:33:46]Error 0x424 is mapped to Custom Error:
    [6/24/2010, 0:33:46]OnFailureBehavior for this item is to Rollback.

    [6/24/2010, 0:33:46] Action complete

    [6/24/2010, 0:33:46]Final Result: Installation failed with error code: (0x00000424), "The specified service does not exist as an installed service. " (Elapsed time: 0 00:00:24).





    [6/24/2010, 0:33:46]Launching CreateProcess with command line = wusa.exe "E:\cca4bc6280162f4cc1428ee6d4\Windows6.1-KB958488-v6001-x86.msu" /quiet /norestart
    [6/24/2010, 0:33:46]Exe (E:\cca4bc6280162f4cc1428ee6d4\Windows6.1-KB958488-v6001-x86.msu) failed with 0x424 - The specified service does not exist as an installed service. .
    [6/24/2010, 0:33:46]PerformOperation on exe returned exit code 1060 (translates to HRESULT = 0x424)
    [6/24/2010, 0:33:46] Action complete


    [6/24/2010, 0:33:46] Action complete
    Wednesday, June 23, 2010 7:20 PM
  • Hi Sachin.gsl,

    Based on the error message, .NET Framework installation was blocked when it tried to upgrade Windows6.1-KB958488-v6001-x86.msu via Windows Update with the error code "0x00000424".

    Wusa.exe is Windows Update Stand-alone Installer in Windows Vista and in Windows Server 2008. So your problem could be caused by Windows Update.
    For more information of Wusa.exe, see:

    Please make sure that Windows Update has been turned on. If not, please turn on it, install the latest updates from the Windows Update Site and try to reinstall .Net Framework 4.0 again.

    If the problem still exists, you could try the following steps for further troubleshooting.

    - Try to clean your "%temp%" folder (Start Menu >> Run >> Type "%temp%")
    - Install VS2010
      (The installer must be run with administrator privileges - Right-click the installer >> "Run as Administrator")
    - Collect the logs from "%temp%" folder
       Collect tool:
    - Diagnose the cause of failure installation
       Option 1:
       Try the points mentioned here: to diagnose the cause of failure installation.
       Option 2:
       Send file to me (
       Note: Please attach the link of this post in the mail.

    Hope this helps! If you have any concern, please feel free to let me know.

    Best regards,
    Yichun Chen
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
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    Thursday, June 24, 2010 10:12 AM