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Unable to Connect MTM to VSTS, even though I can see VSTS project Name RRS feed

  • Question

  • I'm getting options to authenticate and retry when launching MTM in windows 7. I'm able to connect to Visual Studio IDE using the same process.

    Please help

    Screenshot: 

    https://imgur.com/a/FMj2y
    Sunday, November 12, 2017 6:43 AM

All replies

  • Hi,

    You can try to check the information in registry (HKEY_CURRENT_USER\SOFTWARE\Microsoft\VSCommon\Keychain\Accounts), and delete the related keys under Accounts section.

    On the other hand, clear the cache in these paths:

    1. AppData\Local\Microsoft\TeamTest
    2. AppData\Local\Microsoft\Team Foundation
    3. AppData\Local\Microsoft\VisualStudio
    4. AppData\Roaming\Microsoft\VisualStudio

    A feedback: Microsoft Test Manager (MTM) client cannot connect to Visual Studio Team Services


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    Monday, November 13, 2017 9:06 AM
    Moderator