none
Install is taking unusually long time RRS feed

  • Question

  • I'm facing the same issue during VC Runtime installation and SQL on multiple machines.

    Action start 23:21:37: InstallFinalize.

    :

    MSI (s) (14:C8) [23:21:55:573]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=21952719)

    MSI (s) (14:24) [23:53:21:054]: RunEngine wait timed out

    Installer is no longer responding.

    MSI (s) (14:C8) [00:19:13:932]: Note: 1: 2265 2:  3: -2147287035

    MSI (s) (14:C8) [00:19:13:932]: User policy value 'DisableRollback' is 0

    MSI (s) (14:C8) [00:19:13:932]: Machine policy value 'DisableRollback' is 0

    MSI (s) (14:C8) [00:19:13:932]: Note: 1: 2265 2:  3: -2147287035

    MSI (s) (14:C8) [00:19:13:948]: Note: 1: 2318 2: 

    MSI (s) (14:C8) [00:19:13:948]: No System Restore sequence number for this installation.

    MSI (s) (14:C8) [00:19:13:948]: Unlocking Server

    MSI (s) (14:C8) [00:19:13:967]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'.

    MSI (s) (14:C8) [00:19:13:967]: Skipping action: SxsUninstallCA (condition is false)

    MSI (s) (14:C8) [00:19:13:967]: Skipping action: DDSE_CA_Uninstall_InstallFinalizePost (condition is false)

    MSI (s) (14:C8) [00:19:13:967]: Skipping action: DDSE_CA_Uninstall_InstallExecuteSequenceEnds (condition is false)

    MSI (s) (14:C8) [00:19:13:967]: Skipping action: DDSE_CA_Uninstall_CleanupDDSEDir (condition is false)

    Action ended 0:19:13: InstallFinalize. Return value 1.


    Wednesday, April 22, 2015 1:50 PM

Answers

  • Thanks Barry for your suggestion.

    This log excerpt is from VC runtime install log, but same error logging is
    observed in SQL install too. This issue impacts in general all installer,
    so we can move this thread to relevant forum.

    We were able to resolve this issue.

    The automation VMs where this issue was reported had the Automatic Maintenance Task running in
    background every time the VM was reverted.

    Due to some issue Windows installer service was getting interrupted and getting
    timed-out. I'm not aware of the actual root cause.

    Once this task is stopped and disabled the install is completing successfully in
    reasonable time.

    Note that this task can be stopped and disabled via Action Center OR Task
    Scheduler(Local)->Task Scheduler Library->Microsoft->Windows->Task
    Scheduler

    Idle Maintenance
    Regular Maintenance

    Regards,

    Santosh




    Thursday, April 23, 2015 1:37 PM

All replies

  • Hi Santosh,

    The problems seems to be a SQL Server setup error. Since this forum is only about Visual Studio, could you please share the VC++ runtime error info? If it is VC++ runtime error, could you please share your full logs instead of just part of them?

    Anyway, since the installer is no longer responding, please try repair your installer service by refer to the following thread:

    http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/is-there-a-common-step-to-repair-windows-installer/136da4c2-0261-e011-8dfc-68b599b31bf5

    Best regards,



    Barry
    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click HERE to participate the survey.

    Thursday, April 23, 2015 2:59 AM
    Moderator
  • Thanks Barry for your suggestion.

    This log excerpt is from VC runtime install log, but same error logging is
    observed in SQL install too. This issue impacts in general all installer,
    so we can move this thread to relevant forum.

    We were able to resolve this issue.

    The automation VMs where this issue was reported had the Automatic Maintenance Task running in
    background every time the VM was reverted.

    Due to some issue Windows installer service was getting interrupted and getting
    timed-out. I'm not aware of the actual root cause.

    Once this task is stopped and disabled the install is completing successfully in
    reasonable time.

    Note that this task can be stopped and disabled via Action Center OR Task
    Scheduler(Local)->Task Scheduler Library->Microsoft->Windows->Task
    Scheduler

    Idle Maintenance
    Regular Maintenance

    Regards,

    Santosh




    Thursday, April 23, 2015 1:37 PM