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Visual Studio Installation Error "GENERIC TRUST FAILURE" Error Code 2146762485 RRS feed

  • Question

  • I am trying to install VS 2010 on win 7 starter. but getting problem. Error Log states

    [10/06/14,15:35:04] Microsoft .NET Framework 4: [2] Error code -2146762485 for this component means "Generic trust failure.
    "
    [10/06/14,15:35:04] Microsoft .NET Framework 4: [2] Component Microsoft .NET Framework 4 returned an unexpected value.
    [10/06/14,15:35:04] Microsoft .NET Framework 4: [2] Return from system messaging: Generic trust failure.
    
    [10/06/14,15:35:06] VS70pgui: [2] DepCheck indicates Microsoft .NET Framework 4 is not installed.
    [10/06/14,15:35:07] VS70pgui: [2] DepCheck indicates Microsoft Visual F# 2.0 Runtime was not attempted to be installed.
    [10/06/14,15:35:07] VS70pgui: [2] DepCheck indicates Microsoft Visual Studio Macro Tools was not attempted to be installed.
    [10/06/14,15:35:07] VS70pgui: [2] DepCheck indicates TFS Object Model (x86) was not attempted to be installed.
    [10/06/14,15:35:07] VS70pgui: [2] DepCheck indicates .NET Framework 4 Multi-Targeting Pack was not attempted to be installed.
    [10/06/14,15:35:08] VS70pgui: [2] DepCheck indicates Microsoft Visual Studio 2010 Professional - ENU was not attempted to be installed.
    [10/06/14,15:35:08] VS70pgui: [2] DepCheck indicates Microsoft Web Deployment Tool (x86) was not attempted to be installed.
    [10/06/14,15:35:08] VS70pgui: [2] DepCheck indicates Microsoft ASP.NET MVC 2 - Visual Studio 2010 Tools was not attempted to be installed.
    [10/06/14,15:35:08] VS70pgui: [2] DepCheck indicates Microsoft ASP.NET MVC 2 was not attempted to be installed.
    [10/06/14,15:35:08] VS70pgui: [2] DepCheck indicates Microsoft Silverlight was not attempted to be installed.
    [10/06/14,15:35:08] VS70pgui: [2] DepCheck indicates Microsoft Silverlight 3 SDK was not attempted to be installed.
    [10/06/14,15:35:09] VS70pgui: [2] DepCheck indicates Microsoft Visual Studio 2010 Tools for Office Runtime (x86) was not attempted to be installed.
    [10/06/14,15:35:09] VS70pgui: [2] DepCheck indicates Microsoft Office Developer Tools (x86) was not attempted to be installed.
    [10/06/14,15:35:09] VS70pgui: [2] DepCheck indicates Dotfuscator Software Services - Community Edition was not attempted to be installed.
    [10/06/14,15:35:09] VS70pgui: [2] DepCheck indicates Crystal Reports templates for Visual Studio 2010 was not attempted to be installed.
    [10/06/14,15:35:09] VS70pgui: [2] DepCheck indicates Microsoft SQL Server Compact 3.5 SP2 (x86) ENU was not attempted to be installed.
    [10/06/14,15:35:10] VS70pgui: [2] DepCheck indicates Visual Studio 2010 Tools for SQL Server Compact 3.5 SP2 ENU was not attempted to be installed.
    [10/06/14,15:35:10] VS70pgui: [2] DepCheck indicates Microsoft Sync Framework Runtime v1.0 (x86) ENU was not attempted to be installed.
    [10/06/14,15:35:10] VS70pgui: [2] DepCheck indicates Microsoft Sync Services for ADO.NET v2.0 (x86) ENU was not attempted to be installed.
    [10/06/14,15:35:10] VS70pgui: [2] DepCheck indicates Microsoft Sync Framework Services v1.0 (x86) ENU was not attempted to be installed.
    [10/06/14,15:35:10] VS70pgui: [2] DepCheck indicates Microsoft Sync Framework SDK v1.0 (x86) ENU was not attempted to be installed.
    [10/06/14,15:35:11] VS70pgui: [2] DepCheck indicates Microsoft SQL Publishing Wizard 1.4 was not attempted to be installed.
    [10/06/14,15:35:11] VS70pgui: [2] DepCheck indicates Microsoft SQL Server System CLR Types was not attempted to be installed.
    [10/06/14,15:35:11] VS70pgui: [2] DepCheck indicates Microsoft SQL Server 2008 R2 Management Objects was not attempted to be installed.
    [10/06/14,15:35:11] VS70pgui: [2] DepCheck indicates Microsoft SQL Server 2008 Express Service Pack 1 (x86) was not attempted to be installed.
    [10/06/14,15:35:11] VS70pgui: [2] DepCheck indicates Microsoft SQL Server 2008 R2 Data-Tier Application Framework was not attempted to be installed.
    [10/06/14,15:35:11] VS70pgui: [2] DepCheck indicates Microsoft SQL Server 2008 R2 Data-Tier Application Project was not attempted to be installed.
    [10/06/14,15:35:12] VS70pgui: [2] DepCheck indicates Microsoft SQL Server 2008 R2 Transact-SQL Language Service was not attempted to be installed.
    [10/06/14,15:35:12] VS70pgui: [2] DepCheck indicates Microsoft SharePoint Developer Tools was not attempted to be installed.
    [10/06/14,15:35:12] VS70pgui: [2] DepCheck indicates Microsoft Visual Studio 2010 ADO.NET Entity Framework Tools was not attempted to be installed.
    [10/06/14,15:35:12] VS70pgui: [2] DepCheck indicates Microsoft Help Viewer 1.0 x86 was not attempted to be installed.
    

    Monday, October 6, 2014 11:12 AM

Answers

  • Hi faisal Naseer,

    I think this blog is very useful to you.

    Installation failed with error code: (0x800B010B), "Generic trust failure”

    http://blogs.msdn.com/b/smondal/archive/2012/09/07/net-framework-4-update-error-quot-generic-trust-failure-quot-0x800b010b.aspx

    We can see  Error code -2146762485 from the log you pasted.                     

    # for decimal -2146762482 / hex 0x800b010e : CERT_E_REVOCATION_FAILURE                                                             

    # The revocation process could not continue - the certificate(s) could not be checked.

    First, make sure that the following registry key is set on the system:

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\WinTrust\Trust Providers\Software Publishing\State

    The DWORD State value is 23c00.

    The above value indicates that revocation checks occur when validating the Authenticode digital signatures on downloaded programs and ActiveX controls.  You can find the settings from IE browser:

    ToolsàInternet OptionsàAdvanced tab, you will find the two options which control revocation checking. Check for server certificate revocation controls whether revocation checks occur for HTTPS connections. Check for publisher’s certificate revocation controls whether revocation checks occur when validating the Authenticode digital signatures on downloaded programs and ActiveX controls.

    Next Step,

    It is possible that the system does not have a cached CRL for this certificate if it has never seen the certificate before or if the URL cache was explicitly deleted.  So running signtool /verify will populate the cache with the CRL for the cert and allow the install to proceed.

    Try running the below command:

    C:\WINDOWS\system32> signtool.exe verify /pa C:\Users\NDP40-KB2656405-x64.exe

    Best regards,


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    Tuesday, October 7, 2014 3:08 AM
    Moderator