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Cannot install Windows SDK 7 and .NET Framework 4: Unknown product RRS feed

  • Question

  • I have searched many discussions that address problems with the installation of the windows sdk 7, but the error I get doesn't seem to have been encountered by anyone else.

    I get the following error right at the beginning of the installation (before I can even press any button):

    "A problem occurred while installing selected Windows SDK components.

    Unknown product: {2F8B731A-5F2D-3EA8-8B25-C3E5E43F4BDB}
    Parameter name: productCode"

    The log doesn't appear to say anything useful. It is attached at the end of the post.

    I am using windows 7 professional SP1 (x64) and Visual studio 2010 express

    the following solutions don't work:

    • uninstall VS2010 redistributables
    • reinstall VS2010 redistributables
    • uninstall/reinstall visual studio 2010 express
    • delete Temp directories

    =================setup log==============

    17:05:14 mercoledì 1 gennaio 2014: -------------------------------------------------------------------------------------------------
    17:05:14 mercoledì 1 gennaio 2014: [SDKSetup:Info] Begin
    17:05:14 mercoledì 1 gennaio 2014: [SDKSetup:Info] SDKSetup Version 7.1.7600.30111
    17:05:15 mercoledì 1 gennaio 2014: [SDKSetup:Info] Beginning download of file lintoSDKSetup.cab to C:\Users\Marco\AppData\Local\Temp\SDKSetup\SDKSetup.cab
    17:05:15 mercoledì 1 gennaio 2014: [SDKSetup:Info] Successfully downloaded the file linktoSDKSetup.cab to C:\Users\Marco\AppData\Local\Temp\SDKSetup\SDKSetup.cab
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] SDKSetupDll_DoTasks: Starting
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] SDKSetupDll_DoTasksWithGUI: Starting
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_OS_Detect: Operating system installation (detected)
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_MSI_Detect: Windows Installer Setup (detected)
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK for Windows 7
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState:       Product: Microsoft Windows SDK for Windows 7;  Installed: Unknown;
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKproduct.
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End:   Product: Microsoft Windows SDK for Windows 7
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK for Windows 7 Headers and Libraries
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState:       Product: Microsoft Windows SDK for Windows 7 Headers and Libraries;  Installed: Unknown;
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKBuildproduct.
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End:   Product: Microsoft Windows SDK for Windows 7 Headers and Libraries
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK for Windows 7 Common Utilities
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState:       Product: Microsoft Windows SDK for Windows 7 Common Utilities;  Installed: Unknown;
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKToolsproduct.
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End:   Product: Microsoft Windows SDK for Windows 7 Common Utilities
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK for Windows 7 Utilities for Win32 Development
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState:       Product: Microsoft Windows SDK for Windows 7 Utilities for Win32 Development;  Installed: Unknown;
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKWin32Toolsproduct.
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End:   Product: Microsoft Windows SDK for Windows 7 Utilities for Win32 Development
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK for Windows 7 Samples
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState:       Product: Microsoft Windows SDK for Windows 7 Samples;  Installed: Unknown;
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKSamplesproduct.
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End:   Product: Microsoft Windows SDK for Windows 7 Samples
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK Net Fx Interop Headers And Libraries
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState:       Product: Microsoft Windows SDK Net Fx Interop Headers And Libraries;  Installed: Unknown;
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKInteropproduct.
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End:   Product: Microsoft Windows SDK Net Fx Interop Headers And Libraries
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK Intellisense and Reference Assemblies
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState:       Product: Microsoft Windows SDK Intellisense and Reference Assemblies;  Installed: Unknown;
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKIntellisenseRefAssysproduct.
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End:   Product: Microsoft Windows SDK Intellisense and Reference Assemblies
    17:05:16 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft .Net Framework Reference Assemblies
    17:05:17 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineMSIFeatureState_Begin: MSI Feature: F_NetFx_DTP
    17:05:17 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineMSIFeatureState:       MSI Feature: F_NetFx_DTP;  Installed: Local;  Request: Unknown;
    17:05:17 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineMSIFeatureState_End:   MSI Feature: F_NetFx_DTP
    17:05:17 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineMSIFeatureState_Begin: MSI Feature: Servicing_Key
    17:05:17 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineMSIFeatureState:       MSI Feature: Servicing_Key;  Installed: Local;  Request: Unknown;
    17:05:17 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineMSIFeatureState_End:   MSI Feature: Servicing_Key
    17:05:17 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineMSIFeatureState_Begin: MSI Feature: EXTUI
    17:05:17 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineMSIFeatureState:       MSI Feature: EXTUI;  Installed: Unknown;  Request: Unknown;
    17:05:17 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineMSIFeatureState_End:   MSI Feature: EXTUI
    17:05:17 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState:       Product: Microsoft .Net Framework Reference Assemblies;  Installed: Default;
    17:05:17 mercoledì 1 gennaio 2014: [SDKSetup:Info] Windows Installer reported the following source locations for the NetFxRefAssysproduct: C:\Users\Marco\AppData\Local\Temp\30319.01\1033\VC_EXP\wcu\mtpack\
    17:05:17 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End:   Product: Microsoft .Net Framework Reference Assemblies
    17:05:17 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK for Windows 7 Intellisense for .Net
    17:05:17 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState:       Product: Microsoft Windows SDK for Windows 7 Intellisense for .Net;  Installed: Unknown;
    17:05:17 mercoledì 1 gennaio 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKIntellisenseNFXproduct.
    17:05:17 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End:   Product: Microsoft Windows SDK for Windows 7 Intellisense for .Net
    17:05:17 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK for Windows 7 Compilers for x86
    17:05:17 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState:       Product: Microsoft Windows SDK for Windows 7 Compilers for x86;  Installed: Unknown;
    17:05:17 mercoledì 1 gennaio 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End:   Product: Microsoft Windows SDK for Windows 7 Compilers for x86

    Wednesday, January 1, 2014 4:22 PM

Answers

  • Hi,

    "A problem occurred while installing selected Windows SDK components.

    Unknown product: {2F8B731A-5F2D-3EA8-8B25-C3E5E43F4BDB}
    Parameter name: productCode"

    About the issue, I found some information about it.

    {2F8B731A-5F2D-3EA8-8B25-C3E5E43F4BDB} stands for Visual C++ 2010 SP1 Compiler Update for Windows SDK.

    Visual C++ 2010 SP1 Compiler Update for Windows SDK has shared component dependencies which breaks if you delete VS 2008 or Windows SDK files/registry entries manually. If these Files/Registry entries are deleted manually, the installer will not be able to access its installer components.

    To solve the issue, please uninstall Visual C++ 2010 SP1 Compiler Update for Windows SDK and reinstall it. Here is the download link for package.

    http://www.microsoft.com/en-us/download/details.aspx?id=4422

    Regards.


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    Tuesday, January 7, 2014 7:20 AM

All replies

  • Hi,

    Base on your description, I suspect your installation file may have been corrupted.

    So I suggest that you dowload the ISO file to install it.

    The link:http://www.microsoft.com/en-us/download/details.aspx?id=8442

     Before you install it, I suggest you use this tool http://support.microsoft.com/kb/841290 to verify hash of the ISO. The point of the exercise is to generate a hash value (SHA1) from the ISO file so that it can be checked against the known value for that file. Any discrepancy would indicate that the file was corrupted.

    x86 ISO File Name:  GRMSDK_EN_DVD.iso
    SHA1:  0xCDE254E83677C34C8FD509D6B733C32002FE3572

    x64 ISO File Name:  GRMSDKX_EN_DVD.iso
    SHA1:  0x9203529F5F70D556A60C37F118A95214E6D10B5A 

    Itanium ISO File Name:  GRMSDKIAI_EN_DVD.iso
    SHA1: 0x2093EE439193EF79A1629FD9A826CE8D4DE9A93D

    If the installation fails, please use http://aka.ms/vscollect to gather the latest installation logs. After using it, you will find vslogs.cab from %temp% folder. Please upload the file to https://skydrive.live.com/ and share the link here.


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click HERE to participate the survey.

    Thursday, January 2, 2014 5:45 AM
  • I have redownloaded the ISO file ( GRMSDKX_EN_DVD.iso for x64), and checked the hash value, which is correct. I still get the installation error.

    I put here the vslogs.cab file you requested:

    https://skydrive.live.com/redir?resid=429F887EA28544%21105

    Thursday, January 2, 2014 4:17 PM
  • Hi,

    "A problem occurred while installing selected Windows SDK components.

    Unknown product: {2F8B731A-5F2D-3EA8-8B25-C3E5E43F4BDB}
    Parameter name: productCode"

    About the issue, I found some information about it.

    {2F8B731A-5F2D-3EA8-8B25-C3E5E43F4BDB} stands for Visual C++ 2010 SP1 Compiler Update for Windows SDK.

    Visual C++ 2010 SP1 Compiler Update for Windows SDK has shared component dependencies which breaks if you delete VS 2008 or Windows SDK files/registry entries manually. If these Files/Registry entries are deleted manually, the installer will not be able to access its installer components.

    To solve the issue, please uninstall Visual C++ 2010 SP1 Compiler Update for Windows SDK and reinstall it. Here is the download link for package.

    http://www.microsoft.com/en-us/download/details.aspx?id=4422

    Regards.


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click HERE to participate the survey.



    Tuesday, January 7, 2014 7:20 AM
  • I have the exact same issue - but this doesn't work for me. Specifically, the "Visual C++ 2010 SP1 Compiler Update for Windows SDK" is NOT INSTALLED, thus it is not available for me to uninstall. I also tried downloading the ISO - no luck. I also tried the web installer - no luck here either.

    I actually had a different issue to begin with. I emailed your support team and was led to the following page:

    http://support.microsoft.com/kb/2717426/en-gb

    I uninstalled the products listed on the page via the Microsoft FixIt tool (because they were not listed in my programs and features), and from then on this new issue started happening.

    Any more ideas, short of "reinstall windows" ?





    • Edited by srazzaque Sunday, March 30, 2014 8:07 PM
    Sunday, March 30, 2014 7:57 PM
  • Hi srazzaque,

    The thread is too long ago. Could you please create a new thread about your issue?

    I will help you solve your issue at the new thread.

    Regards. 


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click HERE to participate the survey.


    Monday, March 31, 2014 6:00 AM
  • Hello! 

    This seems to be what is troubling me too. I tried to uninstall and reinstall Visual C++ 2010 SP1, however, this does not solve my problem. 

    Any suggestions on this? I notice that although I had uninstalled the Visual C++ 2010 SP1, the updates that are associated with it (security updates) are not uninstalled. Could this be the source of such problems? 

    In fact the unknown product is associated to one such security update - KB983233

    Thanks 

    rk

    Wednesday, November 5, 2014 4:34 PM
  • Hello! 

    This seems to be what is troubling me too. I tried to uninstall and reinstall Visual C++ 2010 SP1, however, this does not solve my problem. 

    Any suggestions on this? I notice that although I had uninstalled the Visual C++ 2010 SP1, the updates that are associated with it (security updates) are not uninstalled. Could this be the source of such problems? 

    In fact the unknown product is associated to one such security update - KB983233

    Thanks 

    rk

    Wednesday, November 5, 2014 4:35 PM