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Unable to connect to TFS Online

    Question

  • I get TFS31002 when attempting to connect to https://myaccount.visual studio.com. I'm running VS2010 and have the relevant patches

    Microsoft Visual Studio 2010
    Version 10.0.40219.1 SP1Rel
    Microsoft .NET Framework
    Version 4.5.50709 SP1Rel

    Installed Version: Professional

    Microsoft Office Developer Tools   01018-532-2002102-70060
    Microsoft Office Developer Tools

    Microsoft Visual Basic 2010   01018-532-2002102-70060
    Microsoft Visual Basic 2010

    Microsoft Visual C# 2010   01018-532-2002102-70060
    Microsoft Visual C# 2010

    Microsoft Visual C++ 2010   01018-532-2002102-70060
    Microsoft Visual C++ 2010

    Microsoft Visual F# 2010   01018-532-2002102-70060
    Microsoft Visual F# 2010

    Microsoft Visual Studio 2010 Team Explorer   01018-532-2002102-70060
    Microsoft Visual Studio 2010 Team Explorer

    Microsoft Visual Web Developer 2010   01018-532-2002102-70060
    Microsoft Visual Web Developer 2010

    Crystal Reports Templates for Microsoft Visual Studio 2010  
    Crystal Reports Templates for Microsoft Visual Studio 2010

    Hotfix for Microsoft Visual Studio 2010 Professional - ENU (KB2529927)   KB2529927
    Hotfix for Microsoft Visual Studio 2010 Professional - ENU (KB2548139)   KB2548139
    Hotfix for Microsoft Visual Studio 2010 Professional - ENU (KB2549864)   KB2549864
    Hotfix for Microsoft Visual Studio 2010 Professional - ENU (KB2565057)   KB2565057
    Hotfix for Microsoft Visual Studio 2010 Professional - ENU (KB2581019)   KB2581019
    Hotfix for Microsoft Visual Studio 2010 Professional - ENU (KB2591016)   KB2591016
    Hotfix for Microsoft Visual Studio 2010 Professional - ENU (KB2635973)   KB2635973
    Hotfix for Microsoft Visual Studio 2010 Professional - ENU (KB2662296)   KB2662296
    Hotfix for Microsoft Visual Studio 2010 Professional - ENU (KB2736182)   KB2736182
    JetBrains ReSharper 6.1   C# Edition build 6.1.37.86 on 2011-12-20T21:15:24
    Microsoft Visual Studio 2010 Professional - ENU Service Pack 1 (KB983509)   KB983509
    Microsoft Visual Studio 2010 SharePoint Developer Tools   10.0.40219
    Microsoft Visual Studio 2010 SharePoint Developer Tools

    NuGet Package Manager   2.0.30625.9003
    Security Update for Microsoft Visual Studio 2010 Professional - ENU (KB2645410)   KB2645410

    I can connect via my other machine (similarly configured) the difference being that is running Windows 7 and this one is running Windows 8.

    I can connect to my account by opening a browser window (within and outside of VS) with no problem although (as with my other machine) I cannot start a visual studio instance from the web page (in IE or Chrome) - nothing happens on both.

    Please could let me know my next steps to resolve this.

    Thanks

    John

     


    hmmmm!

    Saturday, April 06, 2013 6:25 PM

Answers

All replies

  • Hi,

    Than you for your post.

    Based on you can connect with your TFService account on other VS 2010 instance on other machine, and you can connect with it via IE too. I suggest try to repair the VS 2010 instance, install VS 2010 SP1 and KB2662296 again. If the issue still, please free feel to let me know.

    Regards,


    Lily Wu
    MSDN Community Support | Feedback to us
    Develop and promote your apps in Windows Store
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    Monday, April 08, 2013 8:59 AM
    Moderator
  • Hi,

    Since we haven't heard from you for a long time, I temporarily close this case. I mark useful reply as answer. If you have any concerns, please free feel to reopen it or submit a new question. Thanks for your understanding.

    Regards,


    Lily Wu
    MSDN Community Support | Feedback to us
    Develop and promote your apps in Windows Store
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    Friday, April 12, 2013 9:38 AM
    Moderator
  • I had the same issue and I installed the said SP1 and VS update (KB2662296) and online tfs is started working on https. Thank you for the answer.
    Tuesday, May 28, 2013 3:01 AM