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Microsoft Visual C++ 2015 redistributable 2015 x86 won't repair or process RRS feed

  • Question

  •   I need this for a game. Everything was working fine until I accidentally refreshed my PC. Now I can't open my laptop without the "The program can’t start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem." error popping up. I've already tried installing the Microsoft visual c++ 2015 to no avail. I've also tried repairing what I already have but it gets stuck on processing for a long time. Please help.

    [20DC:1668][2019-05-14T12:21:35]i001: Burn v3.7.3813.0, Windows v6.3 (Build 9600: Service Pack 0), path: C:\ProgramData\Package Cache\{74d0e5db-b326-4dae-a6b2-445b9de1836e}\VC_redist.x86.exe, cmdline: '/uninstall -burn.unelevated BurnPipe.{94953F14-62B4-4873-A657-505195BCB19D} {5E71A61D-C096-48EF-80F0-32226E1BB5A4} 7724'
    [20DC:1668][2019-05-14T12:21:35]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\G40-45\AppData\Local\Temp\dd_vcredist_x86_20190514122135.log'
    [20DC:1668][2019-05-14T12:21:36]i100: Detect begin, 10 packages
    [20DC:1668][2019-05-14T12:21:36]i000: File search: windows_uCRT_DetectKey, did not find path: C:\WINDOWS\system32\api-ms-win-crt-runtime-l1-1-0.dll
    [20DC:1668][2019-05-14T12:21:36]i000: File search: windows_uCRT_DetectKeyExists, did not find path: C:\WINDOWS\system32\api-ms-win-crt-runtime-l1-1-0.dll
    [20DC:1668][2019-05-14T12:21:36]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 0
    [20DC:1668][2019-05-14T12:21:36]i102: Detected related bundle: {462f63a8-6347-4894-a1b3-dbfe3a4c981d}, type: Upgrade, scope: PerMachine, version: 14.0.24212.0, operation: None
    [20DC:1668][2019-05-14T12:21:36]i108: Detected compatible package: vcRuntimeMinimum_x86, provider: Microsoft.VS.VC_RuntimeMinimumVSU_x86,v14, installed: {37B55901-995A-3650-80B1-BBFD047E2911}, version: 14.0.24212, chained: {A2563E55-3BEC-3828-8D67-E5E8B9E8B675}
    [20DC:1668][2019-05-14T12:21:36]i103: Detected related package: {37B55901-995A-3650-80B1-BBFD047E2911}, scope: PerMachine, version: 14.0.24212.0, language: 0 operation: Downgrade
    [20DC:1668][2019-05-14T12:21:36]i108: Detected compatible package: vcRuntimeAdditional_x86, provider: Microsoft.VS.VC_RuntimeAdditionalVSU_x86,v14, installed: {844ECB74-9B63-3D5C-958C-30BD23F19EE4}, version: 14.0.24212, chained: {BE960C1C-7BAD-3DE6-8B1A-2616FE532845}
    [20DC:1668][2019-05-14T12:21:36]i103: Detected related package: {844ECB74-9B63-3D5C-958C-30BD23F19EE4}, scope: PerMachine, version: 14.0.24212.0, language: 0 operation: Downgrade
    [20DC:1668][2019-05-14T12:21:36]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [20DC:1668][2019-05-14T12:21:36]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [20DC:1668][2019-05-14T12:21:36]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [20DC:1668][2019-05-14T12:21:36]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [20DC:1668][2019-05-14T12:21:36]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [20DC:1668][2019-05-14T12:21:36]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [20DC:1668][2019-05-14T12:21:36]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [20DC:1668][2019-05-14T12:21:36]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [20DC:1668][2019-05-14T12:21:36]i101: Detected package: vcRuntimeMinimum_x86, state: Obsolete, cached: Complete
    [20DC:1668][2019-05-14T12:21:36]i101: Detected package: vcRuntimeAdditional_x86, state: Obsolete, cached: Complete
    [20DC:1668][2019-05-14T12:21:36]i101: Detected package: Windows81_x86, state: Absent, cached: None
    [20DC:1668][2019-05-14T12:21:36]i101: Detected package: Windows81_x64, state: Absent, cached: Complete
    [20DC:1668][2019-05-14T12:21:36]i101: Detected package: Windows8_x86, state: Absent, cached: None
    [20DC:1668][2019-05-14T12:21:36]i101: Detected package: Windows8_x64, state: Absent, cached: None
    [20DC:1668][2019-05-14T12:21:36]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None
    [20DC:1668][2019-05-14T12:21:36]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: None
    [20DC:1668][2019-05-14T12:21:36]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None
    [20DC:1668][2019-05-14T12:21:36]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None
    [20DC:1668][2019-05-14T12:21:36]i052: Condition 'VersionNT >= v6.0 OR (VersionNT = v5.1 AND ServicePackLevel >= 2) OR (VersionNT = v5.2 AND ServicePackLevel >= 1)' evaluates to true.
    [20DC:1668][2019-05-14T12:21:36]i199: Detect complete, result: 0x0
    [20DC:1668][2019-05-14T12:21:39]i200: Plan begin, 10 packages, action: Repair
    [20DC:1668][2019-05-14T12:21:39]i052: Condition 'VersionNT = v6.3 AND NOT VersionNT64' evaluates to false.
    [20DC:1668][2019-05-14T12:21:39]w321: Skipping dependency registration on package with no dependency providers: Windows81_x86
    [20DC:1668][2019-05-14T12:21:39]i052: Condition 'VersionNT = v6.3 AND VersionNT64' evaluates to true.
    [20DC:1668][2019-05-14T12:21:39]w321: Skipping dependency registration on package with no dependency providers: Windows81_x64
    [20DC:1668][2019-05-14T12:21:39]i052: Condition 'VersionNT = v6.2 AND NOT VersionNT64' evaluates to false.
    [20DC:1668][2019-05-14T12:21:39]w321: Skipping dependency registration on package with no dependency providers: Windows8_x86
    [20DC:1668][2019-05-14T12:21:39]i052: Condition 'VersionNT = v6.2 AND VersionNT64' evaluates to false.
    [20DC:1668][2019-05-14T12:21:39]w321: Skipping dependency registration on package with no dependency providers: Windows8_x64
    [20DC:1668][2019-05-14T12:21:39]i052: Condition 'VersionNT = v6.1 AND NOT VersionNT64' evaluates to false.
    [20DC:1668][2019-05-14T12:21:39]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x86
    [20DC:1668][2019-05-14T12:21:39]i052: Condition 'VersionNT = v6.1 AND VersionNT64' evaluates to false.
    [20DC:1668][2019-05-14T12:21:39]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x64
    [20DC:1668][2019-05-14T12:21:39]i052: Condition 'VersionNT = v6.0 AND NOT VersionNT64' evaluates to false.
    [20DC:1668][2019-05-14T12:21:39]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x86
    [20DC:1668][2019-05-14T12:21:39]i052: Condition 'VersionNT = v6.0 AND VersionNT64' evaluates to false.
    [20DC:1668][2019-05-14T12:21:39]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x64
    [20DC:1668][2019-05-14T12:21:39]i201: Planned package: vcRuntimeMinimum_x86, state: Obsolete, default requested: None, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
    [20DC:1668][2019-05-14T12:21:39]i201: Planned package: vcRuntimeAdditional_x86, state: Obsolete, default requested: None, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
    [20DC:1668][2019-05-14T12:21:39]i201: Planned package: Windows81_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [20DC:1668][2019-05-14T12:21:39]i201: Planned package: Windows81_x64, state: Absent, default requested: Repair, ba requested: Repair, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: None
    [20DC:1668][2019-05-14T12:21:39]i201: Planned package: Windows8_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [20DC:1668][2019-05-14T12:21:39]i201: Planned package: Windows8_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [20DC:1668][2019-05-14T12:21:39]i201: Planned package: Windows7_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [20DC:1668][2019-05-14T12:21:39]i201: Planned package: Windows7_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [20DC:1668][2019-05-14T12:21:39]i201: Planned package: WindowsVista_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [20DC:1668][2019-05-14T12:21:39]i201: Planned package: WindowsVista_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [20DC:1668][2019-05-14T12:21:39]i207: Planned related bundle: {462f63a8-6347-4894-a1b3-dbfe3a4c981d}, type: Upgrade, default requested: None, ba requested: None, execute: None, rollback: None, dependency: None
    [20DC:1668][2019-05-14T12:21:39]i299: Plan complete, result: 0x0
    [20DC:1668][2019-05-14T12:21:39]i300: Apply begin
    [1E2C:25A0][2019-05-14T12:21:39]i360: Creating a system restore point.
    [1E2C:25A0][2019-05-14T12:21:41]i361: Created a system restore point.
    [1E2C:25A0][2019-05-14T12:21:41]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{74d0e5db-b326-4dae-a6b2-445b9de1836e}, resume: Active, restart initiated: No, disable resume: No
    [1E2C:0594][2019-05-14T12:21:41]i304: Verified existing payload: Windows81_x64 at path: C:\ProgramData\Package Cache\FC6260C33678BB17FB8B88536C476B4015B7C5E9\packages\Patch\x64\Windows8.1-KB2999226-x64.msu.
    [1E2C:25A0][2019-05-14T12:21:41]i325: Registering dependency: {74d0e5db-b326-4dae-a6b2-445b9de1836e} on package provider: Microsoft.VS.VC_RuntimeMinimumVSU_x86,v14, package: vcRuntimeMinimum_x86
    [1E2C:25A0][2019-05-14T12:21:41]i325: Registering dependency: {74d0e5db-b326-4dae-a6b2-445b9de1836e} on package provider: Microsoft.VS.VC_RuntimeAdditionalVSU_x86,v14, package: vcRuntimeAdditional_x86
    [1E2C:25A0][2019-05-14T12:21:41]i301: Applying execute package: Windows81_x64, action: Install, path: C:\ProgramData\Package Cache\FC6260C33678BB17FB8B88536C476B4015B7C5E9\packages\Patch\x64\Windows8.1-KB2999226-x64.msu, arguments: '"C:\WINDOWS\SysNative\wusa.exe" "C:\ProgramData\Package Cache\FC6260C33678BB17FB8B88536C476B4015B7C5E9\packages\Patch\x64\Windows8.1-KB2999226-x64.msu" /quiet /norestart'
    [1E2C:25A0][2019-05-14T12:25:23]e000: Error 0x80070642: Bootstrapper application aborted during MSU progress.
    [1E2C:25A0][2019-05-14T12:25:23]e000: Error 0x80070642: Failed to execute MSU package.
    [20DC:1668][2019-05-14T12:25:23]e000: Error 0x80070642: Failed to configure per-machine MSU package.
    [20DC:1668][2019-05-14T12:25:23]i319: Applied execute package: Windows81_x64, result: 0x80070642, restart: None
    [20DC:1668][2019-05-14T12:25:23]e000: Error 0x80070642: Failed to execute MSU package.
    [1E2C:25A0][2019-05-14T12:25:23]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{74d0e5db-b326-4dae-a6b2-445b9de1836e}, resume: ARP, restart: None, disable resume: No
    [1E2C:25A0][2019-05-14T12:25:23]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{74d0e5db-b326-4dae-a6b2-445b9de1836e}, resume: ARP, restart initiated: No, disable resume: No
    [20DC:1668][2019-05-14T12:25:24]i399: Apply complete, result: 0x80070642, restart: None, ba requested restart:  No

    Tuesday, May 14, 2019 3:27 AM

All replies

  • Hi Sakurajima

    Welcome to the MSDN forum.

    The program can’t start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer, it either means that Universal CRT, which is part of the Visual C++ Redistributable has either failed to install properly or that the api-ms-win-crt-runtime-l1-1-0.dll file has gone missing or become corrupted.

    Please go through the following to troubleshooting it:

    1. check if you installed all pending hotfixes in windows update,
    2. then install Windows 10 Universal C Runtime (CRT): https://www.microsoft.com/en-us/download/details.aspx?id=48234
    3. run scan /scannow command to replace potentially corrupted system files
    4. install VC++ 2015 updatehttps://www.microsoft.com/en-US/download/details.aspx?id=52685
    5. Before installing the Visual C++ redistributable packages, you need to download KB2999226 from: https://www.microsoft.com/en-us/download/details.aspx?id=49077

    Please feel free to let me know if it unblocks you

    Sincerely

    May


    MSDN Community Support Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com

    Tuesday, May 14, 2019 8:31 AM
    Moderator
  • Hi Sakurajima,

    Have you tried the method I provided? How is going?

    Any update, you could post here, we are happy to discuss with you.

    May


    MSDN Community Support Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com

    Wednesday, May 15, 2019 8:05 AM
    Moderator
  • Hello, sorry for only replying now.

    My laptop won't let me update windows. It is constantly searching for updates with no results.

    I think I have already tried downloading and installing the CRT for Windows 8.1 but I recall it being blocked with an error that mentions that there can only be one WUSA (I think) running. But I will try again.

    Thank you.


    donnie napoleao

    Friday, May 24, 2019 8:15 AM
  • Hi Sakurajima,

    >>it being blocked with an error that mentions that there can only be one WUSA (I think) running.

    Sorry to bother you! Please let me know if you hit into any blockers, if you still have problem installing the CRT for Windows 8.1, please open a new case in our windows forum to discuss it. We will always be here to help you solve this issue.

    Best regards,

    Joyce



    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    Friday, June 7, 2019 6:53 AM