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Unable to Logon to SSRS Web Service URL - Keyset does not exist RRS feed

  • Question

  • Hello,

    I have just installed SSRS along with all the SQL Server 08 packages, installation went fine. I am able to Start and Stop the Report server from the Report Service configuration Manger and the Web Service URL is correct however when trying to access the page through IE it initially came up with the logon box and none of my configured accounts seemed to work.

    Now no login box appears and I simply get this error.

    • An internal error occurred on the report server. See the error log for more details. (rsInternalError)
      • Keyset does not exist (Exception from HRESULT: 0x80090016)
    The current service account is set too 'Local Service' as a built in account. I have tried changing the service account to others like Network Service and also keeping it at local service and specifying my windows domain/username but I am then prompted to create a backup of the Encryption Key, I cannot find any existing .snk files and trying to create a new one always results in the error

    Microsoft.ReportingServices.WmiProvider.WMIProviderException: Keyset does not exist (Exception from HRESULT: 0x80090016)
       at Microsoft.ReportingServices.WmiProvider.RSWmiAdmin.ThrowOnError(ManagementBaseObject mo)
       at Microsoft.ReportingServices.WmiProvider.RSWmiAdmin.BackupEncryptionKey(Byte[]& encryptedBytes, String password)
       at ReportServicesConfigUI.WMIProvider.RSReportServerAdmin.BackupEncryptionKey(Byte[]& encryptedBytes, String password)

    All the web support I have gone through expects you to have an encrytion file in existence to backup but I never appeared to have had one, in any case I'm not trying to back one up but simply create and account which can log me into the Web Service URL.

    The NT AUTHORITY\LOCAL SERVICE account which is setup appears to have all the relevant permissons setup on the domain.

    My Error Log

    runningjobs!ReportServer_0-1!ddc!09/15/2009-19:51:29:: e ERROR: Error in timer Running Requests DB : Microsoft.ReportingServices.Diagnostics.Utilities.ReportServerDatabaseUnavailableException: The report server cannot open a connection to the report server database. A connection to the database is required for all requests and processing. ---> System.Runtime.InteropServices.COMException (0x80090016): Keyset does not exist (Exception from HRESULT: 0x80090016)
       at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
       at RSManagedCrypto.RSCrypto.ExportPublicKey()
       at Microsoft.ReportingServices.Diagnostics.DataProtection.PreparePublicKey(Boolean repair)
       at Microsoft.ReportingServices.Library.ConnectionManager.<GetEncryptionKey>b__2()
       at Microsoft.ReportingServices.Diagnostics.RevertImpersonationContext.<>c__DisplayClass1.<Run>b__0(Object state)
       at System.Security.SecurityContext.runTryCode(Object userData)
       at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
       at System.Security.SecurityContext.RunInternal(SecurityContext securityContext, ContextCallback callBack, Object state)
       at System.Security.SecurityContext.Run(SecurityContext securityContext, ContextCallback callback, Object state)
       at Microsoft.ReportingServices.Diagnostics.RevertImpersonationContext.Run(ContextBody callback)
       at Microsoft.ReportingServices.Library.ConnectionManager.GetEncryptionKey()
       at Microsoft.ReportingServices.Library.ConnectionManager.ConnectStorage()
       at Microsoft.ReportingServices.Library.ConnectionManager.VerifyConnection()
       at Microsoft.ReportingServices.Library.RunningJobsDb.GetMyRunningJobs()
       --- End of inner exception stack trace ---
       at Microsoft.ReportingServices.Library.RunningJobsDb.GetMyRunningJobs()
       at Microsoft.ReportingServices.Library.RunningJobDbTimer.DoTimerAction()
       at Microsoft.ReportingServices.Diagnostics.TimerActionBase.TimerAction(Object unused)
    crypto!ReportServer_0-1!b8!09/15/2009-19:52:29:: i INFO: Initializing crypto as user: NT AUTHORITY\LOCAL SERVICE
    crypto!ReportServer_0-1!b8!09/15/2009-19:52:29:: i INFO: Exporting public key
    crypto!ReportServer_0-1!b8!09/15/2009-19:52:29:: e ERROR: ExportPublicKey failed: System.Runtime.InteropServices.COMException (0x80090016): Keyset does not exist (Exception from HRESULT: 0x80090016)
       at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
       at RSManagedCrypto.RSCrypto.ExportPublicKey()
       at Microsoft.ReportingServices.Diagnostics.DataProtection.PreparePublicKey(Boolean repair)
    library!ReportServer_0-1!b8!09/15/2009-19:52:29:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.ReportServerDatabaseUnavailableException: The report server cannot open a connection to the report server database. A connection to the database is required for all requests and processing., ;
     Info: Microsoft.ReportingServices.Diagnostics.Utilities.ReportServerDatabaseUnavailableException: The report server cannot open a connection to the report server database. A connection to the database is required for all requests and processing. ---> System.Runtime.InteropServices.COMException (0x80090016): Keyset does not exist (Exception from HRESULT: 0x80090016)
       at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
       at RSManagedCrypto.RSCrypto.ExportPublicKey()
       at Microsoft.ReportingServices.Diagnostics.DataProtection.PreparePublicKey(Boolean repair)
       at Microsoft.ReportingServices.Library.ConnectionManager.<GetEncryptionKey>b__2()
       at Microsoft.ReportingServices.Diagnostics.RevertImpersonationContext.<>c__DisplayClass1.<Run>b__0(Object state)
       at System.Security.SecurityContext.runTryCode(Object userData)
       at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
       at System.Security.SecurityContext.RunInternal(SecurityContext securityContext, ContextCallback callBack, Object state)
       at System.Security.SecurityContext.Run(SecurityContext securityContext, ContextCallback callback, Object state)
       at Microsoft.ReportingServices.Diagnostics.RevertImpersonationContext.Run(ContextBody callback)
       at Microsoft.ReportingServices.Library.ConnectionManager.GetEncryptionKey()
       at Microsoft.ReportingServices.Library.ConnectionManager.ConnectStorage()
       at Microsoft.ReportingServices.Library.ConnectionManager.VerifyConnection()
       at Microsoft.ReportingServices.Library.RunningJobsDb.GetMyRunningJobs()

    I should mention I installed SSRS to a different location locally specified during installation although I dont see why this would cause a problem as this would be a common task for many admins. I am trying to access the Web Service URL locally.

    My rs.reportserver.config file

    <Configuration>
        <Dsn>AQAAANCMnd8BFdERjHoAwE/Cl+sBAAAA6nsKQxBaQEqK64ZtNL7W9wQAAAAiAAAAUgBlAHAAbwBy
    AHQAaQBuAGcAIABTAGUAcgB2AGUAcgAAAANmAACoAAAAEAAAAL08xrGyVXLsCDIUxcvhr7UAAAAA
    BIAAAKAAAAAQAAAAD2wvapWiBhnnt2avO71HZCgBAADMqZqaxs1RtKEikmSIKDFbsT0Q2s9oNbL4
    wi4UKgnpidKLRXViW80RBPTphiZUuPOtNeiuFcMTKIqYf8Zf5kfjEqCLtRgMDHelOU2ueoxe9d1U
    alO7F4tSLQmQ+0sJOGkn+wUHCU+U6oqxg9Y1TIruSn49w9xGMFe3u4YzHfMgAoerVVNoux9VNEro
    hDTJa8pKiI/39es0aPCSeiSAXmPE38gtBQf/Lun+CYazFD/px0L2/sdY2TTr6eRb5o9BNhh+1xcc
    dzAsPh1JgXxHRagYYCduzKLuvmyxq2tjQ+V5PxijbiUyCFvTbz0gIxzdrqEcmInNOzFbYsASKBzZ
    sm7kV+/nODpz10DssSck1jpIBpQMca8fg/cPW5bfsER9G4DveiMXtlZq5xQAAABPQFx0YLAkDsYB
    yxsYblx+2DqKTA==</Dsn>
        <ConnectionType>Default</ConnectionType>
        <LogonUser></LogonUser>
        <LogonDomain></LogonDomain>
        <LogonCred></LogonCred>
        <InstanceId>MSRS10.SANGAM</InstanceId>
        <InstallationID>{7b71adb8-3eb4-43d2-b6a3-5240eeea0be4}</InstallationID>
        <Add Key="SecureConnectionLevel" Value="0"/>
        <Add Key="CleanupCycleMinutes" Value="10"/>
        <Add Key="SQLCommandTimeoutSeconds" Value="60"/>
        <Add Key="MaxActiveReqForOneUser" Value="20"/>
        <Add Key="DatabaseQueryTimeout" Value="120"/>
        <Add Key="RunningRequestsScavengerCycle" Value="60"/>
        <Add Key="RunningRequestsDbCycle" Value="60"/>
        <Add Key="RunningRequestsAge" Value="30"/>
        <Add Key="MaxScheduleWait" Value="5"/>
        <Add Key="DisplayErrorLink" Value="true"/>
        <Add Key="WebServiceUseFileShareStorage" Value="false"/>
        <!--  <Add Key="ProcessTimeout" Value="150" /> -->
        <!--  <Add Key="ProcessTimeoutGcExtension" Value="30" /> -->
        <!--  <Add Key="WatsonFlags" Value="0x0430" /> full dump-->
        <!--  <Add Key="WatsonFlags" Value="0x0428" /> minidump -->
        <!--  <Add Key="WatsonFlags" Value="0x0002" /> no dump-->
        <Add Key="WatsonFlags" Value="0x0428"/>
        <Add Key="WatsonDumpOnExceptions" Value="Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException,Microsoft.ReportingServices.Modeling.InternalModelingException,Microsoft.ReportingServices.ReportProcessing.UnhandledReportRenderingException"/>
        <Add Key="WatsonDumpExcludeIfContainsExceptions" Value="System.Threading.ThreadAbortException,System.Web.UI.ViewStateException,System.OutOfMemoryException,System.Web.HttpException,System.IO.IOException,System.IO.FileLoadException"/>
        <URLReservations>
            <Application>
                <Name>ReportServerWebService</Name>
                <VirtualDirectory>ReportServer_SANGAM</VirtualDirectory>
                <URLs>
                    <URL>
                        <UrlString>http://+:8080</UrlString>
                        <AccountSid>S-1-5-19</AccountSid>
                        <AccountName>NT Authority\LocalService</AccountName>
                    </URL>
                </URLs>
            </Application>
            <Application>
                <Name>ReportManager</Name>
                <VirtualDirectory>Reports_SANGAM</VirtualDirectory>
                <URLs>
                    <URL>
                        <UrlString>http://+:8080</UrlString>
                        <AccountSid>S-1-5-19</AccountSid>
                        <AccountName>NT Authority\LocalService</AccountName>
                    </URL>
                </URLs>
            </Application>
        </URLReservations>
        <Authentication>
            <AuthenticationTypes>
                <RSWindowsNTLM/>
            </AuthenticationTypes>
            <EnableAuthPersistence>true</EnableAuthPersistence>
        </Authentication>
        <Service>
            <IsSchedulingService>True</IsSchedulingService>
            <IsNotificationService>True</IsNotificationService>
            <IsEventService>True</IsEventService>
            <PollingInterval>10</PollingInterval>
            <WindowsServiceUseFileShareStorage>False</WindowsServiceUseFileShareStorage>
            <MemorySafetyMargin>80</MemorySafetyMargin>
            <MemoryThreshold>90</MemoryThreshold>
            <RecycleTime>720</RecycleTime>
            <MaxAppDomainUnloadTime>30</MaxAppDomainUnloadTime>
            <MaxQueueThreads>0</MaxQueueThreads>
            <UrlRoot>
            </UrlRoot>
            <UnattendedExecutionAccount>
                <UserName></UserName>
                <Password></Password>
                <Domain></Domain>
            </UnattendedExecutionAccount>
            <PolicyLevel>rssrvpolicy.config</PolicyLevel>
            <IsWebServiceEnabled>True</IsWebServiceEnabled>
            <IsReportManagerEnabled>True</IsReportManagerEnabled>
            <FileShareStorageLocation>
                <Path>
                </Path>
            </FileShareStorageLocation>
        </Service>
        <UI>
            <ReportServerUrl>
            </ReportServerUrl>
            <PageCountMode>Estimate</PageCountMode>
        </UI>
        <Extensions>
            <Delivery>
                <Extension Name="Report Server FileShare" Type="Microsoft.ReportingServices.FileShareDeliveryProvider.FileShareProvider,ReportingServicesFileShareDeliveryProvider">
                    <MaxRetries>3</MaxRetries>
                    <SecondsBeforeRetry>900</SecondsBeforeRetry>
                    <Configuration>
                        <FileShareConfiguration>
                            <ExcludedRenderFormats>
                                <RenderingExtension>HTMLOWC</RenderingExtension>
                                <RenderingExtension>NULL</RenderingExtension>
                                <RenderingExtension>RGDI</RenderingExtension>
                            </ExcludedRenderFormats>
                        </FileShareConfiguration>
                    </Configuration>
                </Extension>
                <Extension Name="Report Server Email" Type="Microsoft.ReportingServices.EmailDeliveryProvider.EmailProvider,ReportingServicesEmailDeliveryProvider">
                    <MaxRetries>3</MaxRetries>
                    <SecondsBeforeRetry>900</SecondsBeforeRetry>
                    <Configuration>
                        <RSEmailDPConfiguration>
                            <SMTPServer></SMTPServer>
                            <SMTPServerPort>
                            </SMTPServerPort>
                            <SMTPAccountName>
                            </SMTPAccountName>
                            <SMTPConnectionTimeout>
                            </SMTPConnectionTimeout>
                            <SMTPServerPickupDirectory>
                            </SMTPServerPickupDirectory>
                            <SMTPUseSSL>
                            </SMTPUseSSL>
                            <SendUsing>2</SendUsing>
                            <SMTPAuthenticate>
                            </SMTPAuthenticate>
                            <From></From>
                            <EmbeddedRenderFormats>
                                <RenderingExtension>MHTML</RenderingExtension>
                            </EmbeddedRenderFormats>
                            <PrivilegedUserRenderFormats>
                            </PrivilegedUserRenderFormats>
                            <ExcludedRenderFormats>
                                <RenderingExtension>HTMLOWC</RenderingExtension>
                                <RenderingExtension>NULL</RenderingExtension>
                                <RenderingExtension>RGDI</RenderingExtension>
                            </ExcludedRenderFormats>
                            <SendEmailToUserAlias>True</SendEmailToUserAlias>
                            <DefaultHostName>
                            </DefaultHostName>
                            <PermittedHosts>
                            </PermittedHosts>
                        </RSEmailDPConfiguration>
                    </Configuration>
                </Extension>
                <Extension Name="Report Server DocumentLibrary" Type="Microsoft.ReportingServices.SharePoint.SharePointDeliveryExtension.DocumentLibraryProvider,ReportingServicesSharePointDeliveryExtension">
                    <MaxRetries>3</MaxRetries>
                    <SecondsBeforeRetry>900</SecondsBeforeRetry>
                    <Configuration>
                        <DocumentLibraryConfiguration>
                            <ExcludedRenderFormats>
                                <RenderingExtension>HTMLOWC</RenderingExtension>
                                <RenderingExtension>NULL</RenderingExtension>
                                <RenderingExtension>RGDI</RenderingExtension>
                            </ExcludedRenderFormats>
                        </DocumentLibraryConfiguration>
                    </Configuration>
                </Extension>
                <Extension Name="NULL" Type="Microsoft.ReportingServices.NullDeliveryProvider.NullProvider,ReportingServicesNullDeliveryProvider"/>
            </Delivery>
            <DeliveryUI>
                <Extension Name="Report Server Email" Type="Microsoft.ReportingServices.EmailDeliveryProvider.EmailDeliveryProviderControl,ReportingServicesEmailDeliveryProvider">
                    <DefaultDeliveryExtension>True</DefaultDeliveryExtension>
                    <Configuration>
                        <RSEmailDPConfiguration>
                            <DefaultRenderingExtension>MHTML</DefaultRenderingExtension>
                        </RSEmailDPConfiguration>
                    </Configuration>
                </Extension>
                <Extension Name="Report Server FileShare" Type="Microsoft.ReportingServices.FileShareDeliveryProvider.FileShareUIControl,ReportingServicesFileShareDeliveryProvider"/>
            </DeliveryUI>
            <Render>
                <Extension Name="XML" Type="Microsoft.ReportingServices.Rendering.DataRenderer.XmlDataReport,Microsoft.ReportingServices.DataRendering"/>
                <Extension Name="NULL" Type="Microsoft.ReportingServices.Rendering.NullRenderer.NullReport,Microsoft.ReportingServices.NullRendering" Visible="false"/>
                <Extension Name="CSV" Type="Microsoft.ReportingServices.Rendering.DataRenderer.CsvReport,Microsoft.ReportingServices.DataRendering"/>
                <Extension Name="PDF" Type="Microsoft.ReportingServices.Rendering.ImageRenderer.PDFRenderer,Microsoft.ReportingServices.ImageRendering"/>
                <Extension Name="RGDI" Type="Microsoft.ReportingServices.Rendering.ImageRenderer.RGDIRenderer,Microsoft.ReportingServices.ImageRendering" Visible="false"/>
                <Extension Name="HTML4.0" Type="Microsoft.ReportingServices.Rendering.HtmlRenderer.Html40RenderingExtension,Microsoft.ReportingServices.HtmlRendering" Visible="false"/>
                <Extension Name="MHTML" Type="Microsoft.ReportingServices.Rendering.HtmlRenderer.MHtmlRenderingExtension,Microsoft.ReportingServices.HtmlRendering"/>
                <Extension Name="EXCEL" Type="Microsoft.ReportingServices.Rendering.ExcelRenderer.ExcelRenderer,Microsoft.ReportingServices.ExcelRendering"/>
                <Extension Name="RPL" Type="Microsoft.ReportingServices.Rendering.RPLRendering.RPLRenderer,Microsoft.ReportingServices.RPLRendering" Visible="false" LogAllExecutionRequests="false"/>
                <Extension Name="IMAGE" Type="Microsoft.ReportingServices.Rendering.ImageRenderer.ImageRenderer,Microsoft.ReportingServices.ImageRendering"/>
                <Extension Name="WORD" Type="Microsoft.ReportingServices.Rendering.WordRenderer.WordDocumentRenderer,Microsoft.ReportingServices.WordRendering"/>
            </Render>
            <Data>
                <Extension Name="SQL" Type="Microsoft.ReportingServices.DataExtensions.SqlConnectionWrapper,Microsoft.ReportingServices.DataExtensions"/>
                <Extension Name="OLEDB" Type="Microsoft.ReportingServices.DataExtensions.OleDbConnectionWrapper,Microsoft.ReportingServices.DataExtensions"/>
                <Extension Name="OLEDB-MD" Type="Microsoft.ReportingServices.DataExtensions.AdoMdConnection,Microsoft.ReportingServices.DataExtensions"/>
                <Extension Name="ORACLE" Type="Microsoft.ReportingServices.DataExtensions.OracleClientConnectionWrapper,Microsoft.ReportingServices.DataExtensions"/>
                <Extension Name="ODBC" Type="Microsoft.ReportingServices.DataExtensions.OdbcConnectionWrapper,Microsoft.ReportingServices.DataExtensions"/>
                <Extension Name="XML" Type="Microsoft.ReportingServices.DataExtensions.XmlDPConnection,Microsoft.ReportingServices.DataExtensions"/>
                <Extension Name="SAPBW" Type="Microsoft.ReportingServices.DataExtensions.SapBw.SapBwConnection,Microsoft.ReportingServices.DataExtensions.SapBw"/>
                <Extension Name="ESSBASE" Type="Microsoft.ReportingServices.DataExtensions.Essbase.EssbaseConnection,Microsoft.ReportingServices.DataExtensions.Essbase"/>
                <Extension Name="TERADATA" Type="Microsoft.ReportingServices.DataExtensions.TeradataConnectionWrapper,Microsoft.ReportingServices.DataExtensions"/>
                <!-- <Extension Name="SSIS" Type="Microsoft.SqlServer.Dts.DtsClient.DtsConnection,Microsoft.SqlServer.Dts.DtsClient, Version=9.0.242.0, Culture=neutral, PublicKeyToken=89845dcd8080cc91"/> -->
            </Data>
            <SemanticQuery>
                <Extension Name="SQL" Type="Microsoft.ReportingServices.SemanticQueryEngine.Sql.MSSQL.MSSqlSQCommand,Microsoft.ReportingServices.SemanticQueryEngine">
                    <Configuration>
                        <EnableMathOpCasting>False</EnableMathOpCasting>
                    </Configuration>
                </Extension>
                <Extension Name="ORACLE" Type="Microsoft.ReportingServices.SemanticQueryEngine.Sql.Oracle.OraSqlSQCommand,Microsoft.ReportingServices.SemanticQueryEngine">
                    <Configuration>
                        <EnableMathOpCasting>True</EnableMathOpCasting>
                        <DisableNO_MERGEInLeftOuters>False</DisableNO_MERGEInLeftOuters>
                        <EnableUnistr>False</EnableUnistr>
                        <DisableTSTruncation>False</DisableTSTruncation>
                    </Configuration>
                </Extension>
                <Extension Name="TERADATA" Type="Microsoft.ReportingServices.SemanticQueryEngine.Sql.Teradata.TdSqlSQCommand,Microsoft.ReportingServices.SemanticQueryEngine">
                    <Configuration>
                        <EnableMathOpCasting>True</EnableMathOpCasting>
                        <ReplaceFunctionName>oREPLACE</ReplaceFunctionName>
                    </Configuration>
                </Extension>
                <Extension Name="OLEDB-MD" Type="Microsoft.AnalysisServices.Modeling.QueryExecution.ASSemanticQueryCommand,Microsoft.AnalysisServices.Modeling"/>
            </SemanticQuery>
            <ModelGeneration>
                <Extension Name="SQL" Type="Microsoft.ReportingServices.SemanticQueryEngine.Sql.MSSQL.MsSqlModelGenerator,Microsoft.ReportingServices.SemanticQueryEngine"/>
                <Extension Name="ORACLE" Type="Microsoft.ReportingServices.SemanticQueryEngine.Sql.Oracle.OraSqlModelGenerator,Microsoft.ReportingServices.SemanticQueryEngine"/>
                <Extension Name="TERADATA" Type="Microsoft.ReportingServices.SemanticQueryEngine.Sql.Teradata.TdSqlModelGenerator,Microsoft.ReportingServices.SemanticQueryEngine"/>
                <Extension Name="OLEDB-MD" Type="Microsoft.AnalysisServices.Modeling.Generation.ModelGeneratorExtention,Microsoft.AnalysisServices.Modeling"/>
            </ModelGeneration>
            <Security>
                <Extension Name="Windows" Type="Microsoft.ReportingServices.Authorization.WindowsAuthorization, Microsoft.ReportingServices.Authorization"/>
            </Security>
            <Authentication>
                <Extension Name="Windows" Type="Microsoft.ReportingServices.Authentication.WindowsAuthentication, Microsoft.ReportingServices.Authorization"/>
            </Authentication>
            <EventProcessing>
                <Extension Name="SnapShot Extension" Type="Microsoft.ReportingServices.Library.HistorySnapShotCreatedHandler,ReportingServicesLibrary">
                    <Event>
                        <Type>ReportHistorySnapshotCreated</Type>
                    </Event>
                </Extension>
                <Extension Name="Timed Subscription Extension" Type="Microsoft.ReportingServices.Library.TimedSubscriptionHandler,ReportingServicesLibrary">
                    <Event>
                        <Type>TimedSubscription</Type>
                    </Event>
                </Extension>
                <Extension Name="Cache Update Extension" Type="Microsoft.ReportingServices.Library.ReportExecutionSnapshotUpdateEventHandler,ReportingServicesLibrary">
                    <Event>
                        <Type>SnapshotUpdated</Type>
                    </Event>
                </Extension>
            </EventProcessing>
        </Extensions>
    </Configuration>

    I did play around with the authtication part of this file after the initial failure of the logon and have tried changing Enableauthpersistence to false and removing completley to no avail and the reporting service was stopped and started on each change before attempting login again.

    Although NTLM is there now  initially I had all three authentication types present although I cannot remember the exact names of the other two now.
       
    <Authentication>
            <AuthenticationTypes>
                <RSWindowsNTLM/>
            </AuthenticationTypes>
            <EnableAuthPersistence>true</EnableAuthPersistence>
        </Authentication>

    I have enabled the Web Service URL in my local intranet settings as a trusted site within Internet options although I dont think its getting that far in this case to be a problem.

    Any help with this issue would be really appriecated, as a newbie I am just installing to learn the whole creation of Reports and deploying and this problem does not have much by way of solutions on the net, ones which I have tried seem to have made matters worse.

    Thanking you in advance for any assistance.

    D Mason 
    Tuesday, September 15, 2009 7:11 PM