Answered by:
Sorry, we can't seem to connect to the SharePoint Store. Try again in a bit.

Question
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hello
I'm having trouble connecting to SP store,
I'm sure that I've done the configuration correctly, I used this https://technet.microsoft.com/en-us/library/fp161236(v=office.15).aspx for configuration
ULS shows the following:
03/19/2015 10:41:04.76 w3wp.exe (0x1E28) 0x1F9C SharePoint Foundation App Marketplace ahnhh Medium Sending Request to Office.com with the following URL:http://office.microsoft.com/en-in/store/config15 e435f49c-983e-707d-00de-3bb087aaf7dc 03/19/2015 10:41:04.83 w3wp.exe (0x1E28) 0x1F9C SharePoint Foundation App Marketplace aep7f Unexpected Request to office.com with the following URL:http://office.microsoft.com/en-in/store/config15 caused an exception. System.Net.WebException: The remote server returned an error: (404) Not Found. at System.Net.HttpWebRequest.GetResponse() at Microsoft.SharePoint.Marketplace.OfficeProxy.OfficeProxy.SendWebRequest(String url, Boolean autoRedirect, String userIP, String postBody, String contentType, Encoding encoding, String jobRunIdLogPrefix) e435f49c-983e-707d-00de-3bb087aaf7dc 03/19/2015 10:41:04.83 w3wp.exe (0x1E28) 0x1F9C SharePoint Foundation App Marketplace agdhz Unexpected Response from office.com was null or its HTTP status code was not 'OK'. Actual status code: 'InternalServerError' e435f49c-983e-707d-00de-3bb087aaf7dc 03/19/2015 10:41:04.83 w3wp.exe (0x1E28) 0x1F9C SharePoint Foundation General ajlz0 High Getting Error Message for Exception Microsoft.SharePoint.SPException: Sorry, we can't seem to connect to the SharePoint Store. Try again in a bit. at Microsoft.SharePoint.Marketplace.OfficeProxy.OfficeProxy.GetConfigProperties(Dictionary`2& configProperties) at Microsoft.SharePoint.Marketplace.OfficeProxy.OfficeServiceUrls.Init() at Microsoft.SharePoint.Marketplace.OfficeProxy.OfficeServiceUrls.GetUrlFromProperty(String key) at Microsoft.SharePoint.Marketplace.OfficeProxy.OfficeProxy.MakeRequestMarkets(String userIp) at Microsoft.SharePoint.Marketplace.OfficeProxy.OfficeProxy.GetMarkets(String userDefaultBillingMarket, String userDefaultContentMarket, String userIP, List`1& markets, Boolean& validDefault) at Microsoft.SharePoint.ApplicationPages.StorefrontBase.GetOfficeMarkets(HttpRequest request, List`1& markets, Boolean& validDefaults) at Microsoft.SharePoint.ApplicationPages.StorefrontBase.TaskGetOfficeMarkets() at Microsoft.SharePoint.ApplicationPages.StorefrontBase.TryRunTask(TryGetOutput taskMethod) e435f49c-983e-707d-00de-3bb087aaf7dc 03/19/2015 10:41:04.83 w3wp.exe (0x1E28) 0x1F9C SharePoint Foundation App Marketplace aep7g High An exception was thrown while running task 'GetOfficeMarkets'. Microsoft.SharePoint.SPException: Sorry, we can't seem to connect to the SharePoint Store. Try again in a bit. at Microsoft.SharePoint.Marketplace.OfficeProxy.OfficeProxy.GetConfigProperties(Dictionary`2& configProperties) at Microsoft.SharePoint.Marketplace.OfficeProxy.OfficeServiceUrls.Init() at Microsoft.SharePoint.Marketplace.OfficeProxy.OfficeServiceUrls.GetUrlFromProperty(String key) at Microsoft.SharePoint.Marketplace.OfficeProxy.OfficeProxy.MakeRequestMarkets(String userIp) at Microsoft.SharePoint.Marketplace.OfficeProxy.OfficeProxy.GetMarkets(String userDefaultBillingMarket, String userDefaultContentMarket, String userIP, List`1& markets, Boolean& validDefault) at Microsoft.SharePoint.ApplicationPages.StorefrontBase.GetOfficeMarkets(HttpRequest request, List`1& markets, Boolean& validDefaults) at Microsoft.SharePoint.ApplicationPages.StorefrontBase.TaskGetOfficeMarkets() at Microsoft.SharePoint.ApplicationPages.StorefrontBase.TryRunTask(TryGetOutput taskMethod) e435f49c-983e-707d-00de-3bb087aaf7dcO
I reviewed a lot of posts but none of them fixed my issue
my network admin gave the SP server full internet access
when I try to open http://office.microsoft.com/en-in/store/config15 from the ULS I get
Sorry, the page you're looking for can't be found.
You may have clicked an old link or the page may have moved.
when I try to open http://officeclient.microsoft.com/ from the TechNet guide
I get error 404 page not found
but I can open this https://office.microsoft.com/config15
I tried setting (Set-SPAppStoreConfiguration) to all the above links then IIS reset each time .. still same problem
I tried deactivating-activating (Apps that require accessible internet facing endpoints) from CA and then IIS reset .. same problem
it is not my first time configuring app store
I configured it 2 months ago on a different server and its running fine, I didn't face any problems
ideas ?
- Edited by Ibrahim AlNimri Thursday, March 19, 2015 10:08 AM
Thursday, March 19, 2015 9:55 AM
Answers
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I fixed this issue
in the TechNet guide I mention before https://technet.microsoft.com/en-us/library/fp161236(v=office.15).aspx
To configure Internet-facing endpoints for apps run this script
Set-SPAppStoreConfiguration -Url http://officeclient.microsoft.com -Enable $true
but I still had the same problem, after reviewing the ULS many times, the url must be like this
Set-SPAppStoreConfiguration -url "https://office.microsoft.com" -Enable $true
now the app store works properly and i'm able to download and use apps
- Marked as answer by Ibrahim AlNimri Sunday, March 22, 2015 8:16 AM
Sunday, March 22, 2015 8:16 AM
All replies
-
I fixed this issue
in the TechNet guide I mention before https://technet.microsoft.com/en-us/library/fp161236(v=office.15).aspx
To configure Internet-facing endpoints for apps run this script
Set-SPAppStoreConfiguration -Url http://officeclient.microsoft.com -Enable $true
but I still had the same problem, after reviewing the ULS many times, the url must be like this
Set-SPAppStoreConfiguration -url "https://office.microsoft.com" -Enable $true
now the app store works properly and i'm able to download and use apps
- Marked as answer by Ibrahim AlNimri Sunday, March 22, 2015 8:16 AM
Sunday, March 22, 2015 8:16 AM -
Hi,
Thank you for your sharing! It will be beneficial to others in this forum who meet the same issue in the future.
Thanks,
Wendy
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.Monday, March 23, 2015 9:36 AM