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SQL Server 2012 Service Pack 2 constantly fails with Windows Update Code 84B30002 RRS feed

  • Question

  • Hello everybody,

    on my Windows 8.1 development machine, our WSUS offers SQL Server 2012 (Developer Edition is installed) Service Pack 2. However, after a short time, the Installation Fails with Windows Update error code 84B30002.

    WindowsUpdate.log says: B0CA36AEDCF8} 200 80070643 AutomaticUpdatesWuApp Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft SQL Server 2012 Service Pack 2 (KB2958429).

    As far as I can see, C:\Temp\SqlSetup.log is in the following process:

    06/30/2014 11:35:15.928 Attempting to load .Net security policy file C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\CONFIG\security.config
    06/30/2014 11:35:15.929 Attempting to remove .Net security code group node
    

    The last lines are then:

    06/30/2014 11:35:16.005 Removing entry ("MICROSOFT.SQLSERVER.DEPLOYMENT.RESOURCES", "Native")
    06/30/2014 11:35:16.005 Removing entry ("MICROSOFT.NETENTERPRISESERVERS.EXCEPTIONMESSAGEBOX.RESOURCES", "Native")
    06/30/2014 11:35:16.010 Saved .Net security policy file
    06/30/2014 11:35:16.010 Attempting to release setup mutex
    06/30/2014 11:35:16.010 Setup mutex has been released
    06/30/2014 11:35:16.011 Setup closed with exit code: 0x84C40013
    

    I can provide the full log file, it is just too large to be pasted here fully.

    Is this a knwon issue? What should I do please?


    Best Regards, Stefan Falk

    Monday, June 30, 2014 9:47 AM

Answers

  • Hello everybody,

    today I had time to investigate the problem again. First the good news: Installing SP2 manually (not via Windows Update) worked well.

    Just for documentation, the first error in SqlSetup.log is:

    08/20/2014 13:21:08.716 Attempting to launch process d:\8c8c7e65035779301a60534ade\x64\ScenarioEngine.exe
    08/20/2014 13:21:30.127 Process returned exit code: 0x84B30002
    

    As the problem could be worked around by manually installing SP2, I guess I won't dig any deeper into the root cause for now. Thanks everybody for the valuable tips!


    Best Regards, Stefan Falk

    • Marked as answer by Stefan Falk Wednesday, August 20, 2014 2:57 PM
    Wednesday, August 20, 2014 2:56 PM

All replies

  • Hi,

    Please provide full log file for better response I have a idea why this happened but would comment after seeing the log file

    Log file would be located at

    %programfiles%\Microsoft SQL Server\110\Setup Bootstrap\Log\.


    Please mark this reply as answer if it solved your issue or vote as helpful if it helped so that other forum members can benefit from it.

    My TechNet Wiki Articles



    Monday, June 30, 2014 10:26 AM
    Moderator
  • Did you try installing this SP2 manually too?

    Please try and share results.

    May be some files execution are not responding on time and error out.

    Also such things can be configured to be executed by setting configurations files and that can be used to install a latter point of time too as unattended installation too.

    A link to check more on it:

    http://www.matthanson.ca/2012/04/sql-server-2012-unattended-installation/


    Santosh Singh

    Monday, June 30, 2014 10:35 AM
  • Hello,

    Do check below Microsoft Thread it seems it has problem what you are facing

    http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_update/windows-update-encountered-an-error-code-84b30002/190aac5b-6947-4ee4-bece-e302eceb605d


    Please mark this reply as answer if it solved your issue or vote as helpful if it helped so that other forum members can benefit from it.

    My TechNet Wiki Articles

    Monday, June 30, 2014 11:29 AM
    Moderator
  • Hello,

    Maybe the service pack has been applied already. Could you try to run the following query and verify the product level of the instance is not SP2 already?

    SELECT CAST(SERVERPROPERTY('productlevel') AS VARCHAR)



    If the product level is SP1 instead of SP2, please provide the Summary.txt log file. The following article may help you locate the file on disk:

    http://msdn.microsoft.com/en-us/library/ms143702(v=sql.110).aspx


    Hope this helps.

    Regards,

    Alberto Morillo
    SQLCoffee.com

    Monday, June 30, 2014 11:57 AM
    Moderator
  • Hello again,

    Wow, so many answers in such a short time - thank you everybody!

    @Alberto Morillo: SP2 has not been installed; productlevel shows SP1.

    How do I provide the full log files? Shall I zip them and put them on our web server or does the support forum have a means to upload files? I tried to paste, but a posting may not contain more than 60k characters.


    Best Regards, Stefan Falk

    Monday, June 30, 2014 6:16 PM
  • Hello,

    On the last URL I provided above, you will find how to look for the Summary.txt log file. Please post here the content of that file.

    Alternatively, you can upload the files to the Public folder of your Skydre or Onedrive and share the URL of the folder with us.


    Hope this helps.

    Regards,

    Alberto Morillo
    SQLCoffee.com

    Monday, June 30, 2014 6:43 PM
    Moderator
  • Hello everybody,

    today I had time to investigate the problem again. First the good news: Installing SP2 manually (not via Windows Update) worked well.

    Just for documentation, the first error in SqlSetup.log is:

    08/20/2014 13:21:08.716 Attempting to launch process d:\8c8c7e65035779301a60534ade\x64\ScenarioEngine.exe
    08/20/2014 13:21:30.127 Process returned exit code: 0x84B30002
    

    As the problem could be worked around by manually installing SP2, I guess I won't dig any deeper into the root cause for now. Thanks everybody for the valuable tips!


    Best Regards, Stefan Falk

    • Marked as answer by Stefan Falk Wednesday, August 20, 2014 2:57 PM
    Wednesday, August 20, 2014 2:56 PM
  • The real problem here is that Windows Update doesn't realize that SP2 is already installed and that is why this update fails. 
    Sunday, September 3, 2017 3:52 PM