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sql 2012 install on windows server 2012 r2 -- can not get service to start RRS feed

  • Question

  • I have installed the software no errors

    however the serve fails to start --

    I found thread suggesting  remedy was three step process  --

    1.) Set to local in services.msc

    2.) Start

    3.) rename back to NT Service\MSSQL$<instance name> in sql configurator

    step 1 & 2 worked

    but I cannot get 3 to work  ---  with or without password 


    2015-08-06 10:13:23.93 Server      Microsoft SQL Server 2012 - 11.0.5058.0 (X64)
     May 14 2014 18:34:29
     Copyright (c) Microsoft Corporation
     Standard Edition (64-bit) on Windows NT 6.3 <X64> (Build 9600: ) (Hypervisor)

    2015-08-06 10:13:23.93 Server      (c) Microsoft Corporation.
    2015-08-06 10:13:23.93 Server      All rights reserved.
    2015-08-06 10:13:23.93 Server      Server process ID is 6384.
    2015-08-06 10:13:23.93 Server      System Manufacturer: 'Dell Inc.', System Model: 'PowerEdge T110 II'.
    2015-08-06 10:13:23.93 Server      Authentication mode is MIXED.
    2015-08-06 10:13:23.93 Server      Logging SQL Server messages in file 'C:\Program Files\Microsoft SQL Server\MSSQL11.MSSQLSERVER\MSSQL\Log\ERRORLOG'.
    2015-08-06 10:13:23.93 Server      The service account is 'SIMS2\SERVER2012$'. This is an informational message; no user action is required.
    2015-08-06 10:13:23.93 Server      Registry startup parameters:
      -d C:\Program Files\Microsoft SQL Server\MSSQL11.MSSQLSERVER\MSSQL\DATA\master.mdf
      -e C:\Program Files\Microsoft SQL Server\MSSQL11.MSSQLSERVER\MSSQL\Log\ERRORLOG
      -l C:\Program Files\Microsoft SQL Server\MSSQL11.MSSQLSERVER\MSSQL\DATA\mastlog.ldf
    2015-08-06 10:13:23.93 Server      Command Line Startup Parameters:
      -s "MSSQLSERVER"
    2015-08-06 10:13:24.12 Server      SQL Server detected 1 sockets with 4 cores per socket and 4 logical processors per socket, 4 total logical processors; using 4 logical processors based on SQL Server licensing. This is an informational message; no user action is required.
    2015-08-06 10:13:24.12 Server      SQL Server is starting at normal priority base (=7). This is an informational message only. No user action is required.
    2015-08-06 10:13:24.12 Server      Detected 32736 MB of RAM. This is an informational message; no user action is required.
    2015-08-06 10:13:24.13 Server      Using locked pages in the memory manager.
    2015-08-06 10:13:24.27 Server      This instance of SQL Server last reported using a process ID of 13000 at 8/6/2015 10:12:51 AM (local) 8/6/2015 2:12:51 PM (UTC). This is an informational message only; no user action is required.
    2015-08-06 10:13:24.27 Server      Node configuration: node 0: CPU mask: 0x000000000000000f:0 Active CPU mask: 0x000000000000000f:0. This message provides a description of the NUMA configuration for this computer. This is an informational message only. No user action is required.
    2015-08-06 10:13:24.31 Server      Using dynamic lock allocation.  Initial allocation of 2500 Lock blocks and 5000 Lock Owner blocks per node.  This is an informational message only.  No user action is required.
    2015-08-06 10:13:24.34 spid4s      Starting up database 'master'.
    2015-08-06 10:13:24.36 spid4s      1 transactions rolled forward in database 'master' (1:0). This is an informational message only. No user action is required.
    2015-08-06 10:13:24.38 Server      CLR version v4.0.30319 loaded.
    2015-08-06 10:13:24.38 spid4s      0 transactions rolled back in database 'master' (1:0). This is an informational message only. No user action is required.
    2015-08-06 10:13:24.43 spid4s      Service Master Key could not be decrypted using one of its encryptions. See sys.key_encryptions for details.
    2015-08-06 10:13:24.44 Server      Common language runtime (CLR) functionality initialized using CLR version v4.0.30319 from C:\Windows\Microsoft.NET\Framework64\v4.0.30319\.
    2015-08-06 10:13:24.47 spid4s      SQL Server Audit is starting the audits. This is an informational message. No user action is required.
    2015-08-06 10:13:24.47 spid4s      SQL Server Audit has started the audits. This is an informational message. No user action is required.
    2015-08-06 10:13:24.56 spid4s      SQL Trace ID 1 was started by login "sa".
    2015-08-06 10:13:24.56 spid4s      Server name is 'SERVER2012'. This is an informational message only. No user action is required.
    2015-08-06 10:13:24.57 spid10s     The certificate [Cert Hash(sha1) "B8F3546BCD9C7B0E9D171C9C7A4E6FCCB261C276"] was successfully loaded for encryption.
    2015-08-06 10:13:24.57 spid10s     Server is listening on [ 'any' <ipv6> 1433].
    2015-08-06 10:13:24.57 spid4s      Failed to verify Authenticode signature on DLL 'C:\Program Files\Microsoft SQL Server\MSSQL11.MSSQLSERVER\MSSQL\Binn\ftimport.dll'.
    2015-08-06 10:13:24.57 spid10s     Server is listening on [ 'any' <ipv4> 1433].
    2015-08-06 10:13:24.57 spid10s     Server local connection provider is ready to accept connection on [ \\.\pipe\SQLLocal\MSSQLSERVER ].
    2015-08-06 10:13:24.57 spid10s     Server named pipe provider is ready to accept connection on [ \\.\pipe\sql\query ].
    2015-08-06 10:13:24.57 spid4s      Starting up database 'msdb'.
    2015-08-06 10:13:24.57 spid6s      Starting up database 'mssqlsystemresource'.
    2015-08-06 10:13:24.57 Server      Server is listening on [ ::1 <ipv6> 1434].
    2015-08-06 10:13:24.57 Server      Server is listening on [ 127.0.0.1 <ipv4> 1434].
    2015-08-06 10:13:24.57 Server      Dedicated admin connection support was established for listening locally on port 1434.
    2015-08-06 10:13:24.57 spid10s     SQL Server is now ready for client connections. This is an informational message; no user action is required.
    2015-08-06 10:13:24.57 Server      SQL Server is attempting to register a Service Principal Name (SPN) for the SQL Server service. Kerberos authentication will not be possible until a SPN is registered for the SQL Server service. This is an informational message. No user action is required.
    2015-08-06 10:13:24.58 spid6s      The resource database build version is 11.00.5058. This is an informational message only. No user action is required.
    2015-08-06 10:13:24.59 Server      The SQL Server Network Interface library successfully registered the Service Principal Name (SPN) [ MSSQLSvc/Server2012.SIMS2.net ] for the SQL Server service.
    2015-08-06 10:13:24.59 Server      The SQL Server Network Interface library successfully registered the Service Principal Name (SPN) [ MSSQLSvc/Server2012.SIMS2.net:1433 ] for the SQL Server service.
    2015-08-06 10:13:24.61 spid6s      Starting up database 'model'.
    2015-08-06 10:13:24.88 spid6s      Clearing tempdb database.
    2015-08-06 10:13:24.92 Server      Software Usage Metrics is enabled.
    2015-08-06 10:13:25.82 spid6s      Starting up database 'tempdb'.
    2015-08-06 10:13:26.01 spid17s     The Service Broker endpoint is in disabled or stopped state.
    2015-08-06 10:13:26.01 spid17s     The Database Mirroring endpoint is in disabled or stopped state.
    2015-08-06 10:13:26.02 spid17s     Service Broker manager has started.
    2015-08-06 10:13:26.10 spid4s      Recovery is complete. This is an informational message only. No user action is required.
    2015-08-06 10:15:27.73 Logon       Error: 18456, Severity: 14, State: 5.
    2015-08-06 10:15:27.73 Logon       Login failed for user 'SIMS2\Administrator'. Reason: Could not find a login matching the name provided. [CLIENT: <local machine>]


    • Edited by JRFATEC Thursday, August 6, 2015 4:25 PM
    Thursday, August 6, 2015 1:53 PM

Answers

All replies

  • Can you copy and paste your SQL Server Error log in here? The ErrorLog file should provide more details towards why your service isn't starting up correctly.

    As and example here is the path to my error log on my laptop. C:\Program Files\Microsoft SQL Server\MSSQL11.MSSQLSERVER\MSSQL\Log

    Thursday, August 6, 2015 1:57 PM
  • Never use "services.msc" to modify SQL Server Service, it's not aware of SQL Server specifica!! Use always SSCM = "SQL Server Configuration Manager" for modifications.

    Olaf Helper

    [ Blog] [ Xing] [ MVP]

    Thursday, August 6, 2015 2:03 PM
  • I have installed the software no errors

    however the serve fails to start --

    I found thread suggesting  remedy was three step process  --

    1.) Set to local in services.msc

    2.) Start

    3.) rename back to NT Service\MSSQL$<instance name> in sql configurator

    step 1 & 2 worked

    but I cannot get 3 to work  ---  with or without password 

    2015-08-06 10:13:23.93 Server      Microsoft SQL Server 2012 - 11.0.5058.0 (X64)
     May 14 2014 18:34:29
     Copyright (c) Microsoft Corporation
     Standard Edition (64-bit) on Windows NT 6.3 <X64> (Build 9600: ) (Hypervisor)

    2015-08-06 10:13:23.93 Server      (c) Microsoft Corporation.
    2015-08-06 10:13:23.93 Server      All rights reserved.
    2015-08-06 10:13:23.93 Server      Server process ID is 6384.
    2015-08-06 10:13:23.93 Server      System Manufacturer: 'Dell Inc.', System Model: 'PowerEdge T110 II'.
    2015-08-06 10:13:23.93 Server      Authentication mode is MIXED.
    2015-08-06 10:13:23.93 Server      Logging SQL Server messages in file 'C:\Program Files\Microsoft SQL Server\MSSQL11.MSSQLSERVER\MSSQL\Log\ERRORLOG'.
    2015-08-06 10:13:23.93 Server      The service account is 'SIMS2\SERVER2012$'. This is an informational message; no user action is required.
    2015-08-06 10:13:23.93 Server      Registry startup parameters:
      -d C:\Program Files\Microsoft SQL Server\MSSQL11.MSSQLSERVER\MSSQL\DATA\master.mdf
      -e C:\Program Files\Microsoft SQL Server\MSSQL11.MSSQLSERVER\MSSQL\Log\ERRORLOG
      -l C:\Program Files\Microsoft SQL Server\MSSQL11.MSSQLSERVER\MSSQL\DATA\mastlog.ldf
    2015-08-06 10:13:23.93 Server      Command Line Startup Parameters:
      -s "MSSQLSERVER"
    2015-08-06 10:13:24.12 Server      SQL Server detected 1 sockets with 4 cores per socket and 4 logical processors per socket, 4 total logical processors; using 4 logical processors based on SQL Server licensing. This is an informational message; no user action is required.
    2015-08-06 10:13:24.12 Server      SQL Server is starting at normal priority base (=7). This is an informational message only. No user action is required.
    2015-08-06 10:13:24.12 Server      Detected 32736 MB of RAM. This is an informational message; no user action is required.
    2015-08-06 10:13:24.13 Server      Using locked pages in the memory manager.
    2015-08-06 10:13:24.27 Server      This instance of SQL Server last reported using a process ID of 13000 at 8/6/2015 10:12:51 AM (local) 8/6/2015 2:12:51 PM (UTC). This is an informational message only; no user action is required.
    2015-08-06 10:13:24.27 Server      Node configuration: node 0: CPU mask: 0x000000000000000f:0 Active CPU mask: 0x000000000000000f:0. This message provides a description of the NUMA configuration for this computer. This is an informational message only. No user action is required.
    2015-08-06 10:13:24.31 Server      Using dynamic lock allocation.  Initial allocation of 2500 Lock blocks and 5000 Lock Owner blocks per node.  This is an informational message only.  No user action is required.
    2015-08-06 10:13:24.34 spid4s      Starting up database 'master'.
    2015-08-06 10:13:24.36 spid4s      1 transactions rolled forward in database 'master' (1:0). This is an informational message only. No user action is required.
    2015-08-06 10:13:24.38 Server      CLR version v4.0.30319 loaded.
    2015-08-06 10:13:24.38 spid4s      0 transactions rolled back in database 'master' (1:0). This is an informational message only. No user action is required.
    2015-08-06 10:13:24.43 spid4s      Service Master Key could not be decrypted using one of its encryptions. See sys.key_encryptions for details.
    2015-08-06 10:13:24.44 Server      Common language runtime (CLR) functionality initialized using CLR version v4.0.30319 from C:\Windows\Microsoft.NET\Framework64\v4.0.30319\.
    2015-08-06 10:13:24.47 spid4s      SQL Server Audit is starting the audits. This is an informational message. No user action is required.
    2015-08-06 10:13:24.47 spid4s      SQL Server Audit has started the audits. This is an informational message. No user action is required.
    2015-08-06 10:13:24.56 spid4s      SQL Trace ID 1 was started by login "sa".
    2015-08-06 10:13:24.56 spid4s      Server name is 'SERVER2012'. This is an informational message only. No user action is required.
    2015-08-06 10:13:24.57 spid10s     The certificate [Cert Hash(sha1) "B8F3546BCD9C7B0E9D171C9C7A4E6FCCB261C276"] was successfully loaded for encryption.
    2015-08-06 10:13:24.57 spid10s     Server is listening on [ 'any' <ipv6> 1433].
    2015-08-06 10:13:24.57 spid4s      Failed to verify Authenticode signature on DLL 'C:\Program Files\Microsoft SQL Server\MSSQL11.MSSQLSERVER\MSSQL\Binn\ftimport.dll'.
    2015-08-06 10:13:24.57 spid10s     Server is listening on [ 'any' <ipv4> 1433].
    2015-08-06 10:13:24.57 spid10s     Server local connection provider is ready to accept connection on [ \\.\pipe\SQLLocal\MSSQLSERVER ].
    2015-08-06 10:13:24.57 spid10s     Server named pipe provider is ready to accept connection on [ \\.\pipe\sql\query ].
    2015-08-06 10:13:24.57 spid4s      Starting up database 'msdb'.
    2015-08-06 10:13:24.57 spid6s      Starting up database 'mssqlsystemresource'.
    2015-08-06 10:13:24.57 Server      Server is listening on [ ::1 <ipv6> 1434].
    2015-08-06 10:13:24.57 Server      Server is listening on [ 127.0.0.1 <ipv4> 1434].
    2015-08-06 10:13:24.57 Server      Dedicated admin connection support was established for listening locally on port 1434.
    2015-08-06 10:13:24.57 spid10s     SQL Server is now ready for client connections. This is an informational message; no user action is required.
    2015-08-06 10:13:24.57 Server      SQL Server is attempting to register a Service Principal Name (SPN) for the SQL Server service. Kerberos authentication will not be possible until a SPN is registered for the SQL Server service. This is an informational message. No user action is required.
    2015-08-06 10:13:24.58 spid6s      The resource database build version is 11.00.5058. This is an informational message only. No user action is required.
    2015-08-06 10:13:24.59 Server      The SQL Server Network Interface library successfully registered the Service Principal Name (SPN) [ MSSQLSvc/Server2012.SIMS2.net ] for the SQL Server service.
    2015-08-06 10:13:24.59 Server      The SQL Server Network Interface library successfully registered the Service Principal Name (SPN) [ MSSQLSvc/Server2012.SIMS2.net:1433 ] for the SQL Server service.
    2015-08-06 10:13:24.61 spid6s      Starting up database 'model'.
    2015-08-06 10:13:24.88 spid6s      Clearing tempdb database.
    2015-08-06 10:13:24.92 Server      Software Usage Metrics is enabled.
    2015-08-06 10:13:25.82 spid6s      Starting up database 'tempdb'.
    2015-08-06 10:13:26.01 spid17s     The Service Broker endpoint is in disabled or stopped state.
    2015-08-06 10:13:26.01 spid17s     The Database Mirroring endpoint is in disabled or stopped state.
    2015-08-06 10:13:26.02 spid17s     Service Broker manager has started.
    2015-08-06 10:13:26.10 spid4s      Recovery is complete. This is an informational message only. No user action is required.
    2015-08-06 10:15:27.73 Logon       Error: 18456, Severity: 14, State: 5.
    2015-08-06 10:15:27.73 Logon       Login failed for user 'SIMS2\Administrator'. Reason: Could not find a login matching the name provided. [CLIENT: <local machine>]

    Thursday, August 6, 2015 4:26 PM
  • Hello,

    Please try to start the service as the built-in Local System account. Use SQL Server Configuration Manager and do not use the Services applet in Control Panel.

    Hope this helps.

    Regards,

    Alberto Morillo
    SQLCoffee.com

    Thursday, August 6, 2015 5:09 PM
    Moderator
  • 2015-08-06 10:15:27.73 Logon       Error: 18456, Severity: 14, State: 5.
    2015-08-06 10:15:27.73 Logon       Login failed for user 'SIMS2\Administrator'. Reason: Could not find a login matching the name provided. [CLIENT: <local machine>]


    The log shows everything is normal except for the Administrator local account. Have you checked the password is correct?

    Please click "Mark As Answer" if my post helped.

    Thursday, August 6, 2015 6:52 PM
  • I agree with Berimi here. I would go to SQL Server Configuration Manager and type a valid password for the account or change it. 

    Please click "Mark As Answer" if my post helped.

    Thursday, August 6, 2015 6:59 PM
  • The server is up and running fine. Your problem is apparently 'SIMS2\Administrator' does not have rights to the server.

    You need to login with a valid login.

    Thursday, August 6, 2015 8:03 PM
  • "Login failed for user 'SIMS2\Administrator'. Reason: Could not find a login matching the name provided. [CLIENT: <local machine>]"

    Your instance is using "Administrator" account. Is this a domain account or loacal account.

    I guesss it is a local account. did you change the administrator password recntly this could cause this type of issue.

    Get another account created and add that to the local administrator group and go the sql server connection manager and use this new account to run your instance.

    check this link for more information how to change the service account.

    http://www.sqlservercentral.com/blogs/steve_jones/2011/12/15/how-to-change-the-sql-server-service-cccount/ 

    Thursday, August 6, 2015 11:21 PM
  • I have to agree with the others, seems an authentication error.  Use a known Domain Admin account.  Here is a article on fixing a failed login if it helps

    http://itproguru.com/expert/2014/09/how-to-fix-login-failed-for-user-microsoft-sql-server-error-18456-step-by-step-add-sql-administrator-to-sql-management-studio/

    Thursday, August 6, 2015 11:38 PM