locked
UCMA 3.0 Workflow alternative for UCMA 4.0 RRS feed

  • Question

  • The general advice is using VoiceXML browser.

    But Microsoft Voice XML browser does not support 2.1 andd  Voice XML also has some disadvantages: In order to make complex application, the only choice-suggestion is to dynamically create vxml with asp ,servlet or other web technologies. When it involves database connection, remote component calls everthing becames complex.

    I agree with the guy at "http://support.voiceelements.com/index.php?title=Why_VoiceXML_Sucks".

    So other than Voice XML, what are your suggestion using UCMA for IVR applications?

    PS: And ofcourse UCMA 4 does not support and does not encourage the use of UCMA WorkFlow anymore


    Hippias Minor







    Saturday, June 15, 2013 7:58 AM

Answers

  • No there isn't one provided by Microsoft.

    -- How To Ask a Question: http://support.microsoft.com/kb/555375 -- This posting is provided "AS IS" with no warranties, and confers no rights. Use of included script samples are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm

    • Marked as answer by Hippias.Minor Wednesday, June 19, 2013 11:12 AM
    Wednesday, June 19, 2013 12:41 AM

All replies

  • Hi, if you choose not to use VXML, then we suggest that you use the UCMA Core API for IVR applications.


    -- How To Ask a Question: http://support.microsoft.com/kb/555375 -- This posting is provided "AS IS" with no warranties, and confers no rights. Use of included script samples are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm

    Tuesday, June 18, 2013 12:13 AM
  • That is the obvious  choice. Do I have other choices I ask? :-)

    Is there a new abstraction layer over UCMA Core like older UCMA WorkFlow [ in UCMA 3.0] which simplify my task?


    Hippias Minor

    Tuesday, June 18, 2013 6:23 AM
  • No there isn't one provided by Microsoft.

    -- How To Ask a Question: http://support.microsoft.com/kb/555375 -- This posting is provided "AS IS" with no warranties, and confers no rights. Use of included script samples are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm

    • Marked as answer by Hippias.Minor Wednesday, June 19, 2013 11:12 AM
    Wednesday, June 19, 2013 12:41 AM