Silverlight for Mac 10.10.5


  • Hello, 

    I have tried downloading Silverlight to access my work website. <g class="gr_ gr_175 gr-alert gr_spell gr_run_anim ContextualSpelling" data-gr-id="175" id="175">Everytime</g> I download it, it says "download successful" but when I try logging on to my work website, it prompts me to re-download. I am not sure what to do about this problem because I need this plug-in for work.



    Monday, March 6, 2017 3:53 AM

All replies

  • Hi Maddie,

    Please check this help document:

    Silverlight for Mac is not being recognized or you are continually prompted to install

    This behavior can occur for several reasons:
    • Your system has an earlier version of the plug-in and does not meet the requirements for the plug-in that the site is using.
    • You do not have the plug-in installed.
    • The browser is set to "Run using Rosetta," which will cause the computer to be identified incorrectly as a PowerPC-based Mac.

    Best Regards,


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    Thursday, March 16, 2017 10:42 AM