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Getting an error when trying to test my predictive experiment web service. RRS feed

  • Question

  • Error Message: Internal Server Error
    Site Path: /workspaces/d16a767fb8d8461ca3c65a835db96c5d/webservices/135608c356cf4ba292a39e82227d3621/endpoints/default/test/rrs
    Activity ID: 82e53138-b3b9-4a94-8695-0b8152c505ac
    Request ID: 271e57a1-b884-476c-b49e-159d0b4dd661
    Workspace ID: d16a767fb8d8461ca3c65a835db96c5d
    Workspace Type: Free
    User Role: Owner
    Tenant ID: 63982aff-fb6c-4c22-973b-70e4acfb63e6
    Thursday, October 10, 2019 10:25 AM

Answers

  • Hi Customer,

    Thank you for reaching out to us. We've identified the issue and in progress of fixing. The issue only limited to test classic web service on new web service portal, workaround is to return back to studio workspace, and test classic web service on studio workspace. There's no impact to new web service test, and no impact to classic web service test on studio workspace.

    Regards,

    Yutong

    Friday, October 11, 2019 8:40 AM
    Moderator

All replies

  • Hi Vikky,

    Thank you for reaching out. We are investigating this issue internally and will let you know the update. Sorry for all inconveniences.

    Regards,

    Yutong

    Thursday, October 10, 2019 5:32 PM
    Moderator
  • Hi Vikky,

    Thank you for reaching out to us. We have addressed this issue and will fix it soon. Sorry for all inconveniences.

    Regards,

    Yutong

    Friday, October 11, 2019 1:56 AM
    Moderator
  • Hi Customer,

    Thank you for reaching out to us. We've identified the issue and in progress of fixing. The issue only limited to test classic web service on new web service portal, workaround is to return back to studio workspace, and test classic web service on studio workspace. There's no impact to new web service test, and no impact to classic web service test on studio workspace.

    Regards,

    Yutong

    Friday, October 11, 2019 8:40 AM
    Moderator
  • Thank you so much for fixing the issue. I am now able to access my web service and test it. 
    Friday, October 11, 2019 9:12 AM
  • Thank you for the confirmation. 

    Regards,

    Yutong

    Monday, October 14, 2019 7:23 PM
    Moderator