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Microsoft Visual C++ 2015-2019 Redistributable (x64) download Error RRS feed

  • Question

  • I am trying to install C++ Redistributable but I keep getting an error, I already uninstalled the older versions, but I am still getting the error

    I'd appreciate it if anyone could help me with that:

    The path "C:\ProgramData\Package Cache\{221D6DB4-46E2-333C-B09B-5F49351D0980}v14.13.26020\packages\vc_runtimeMinimum_x64.msi" cannot be found. Verify that you have access to this location and try again, or try to find the installation package "vc_runtimeMinimum_x64.msi" in a folder from which you can install product Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.13.26020.

    Here are the logs.

    [3D60:3670][2019-10-15T21:39:50]i001: Burn v3.10.4.4718, Windows v10.0 (Build 18362: Service Pack 0), path: C:\Users\games\AppData\Local\Temp\{1B3D69A0-3765-4950-BF2B-6623817F8119}\.cr\VC_redist.x64(2).exe
    [3D60:3670][2019-10-15T21:39:50]i009: Command Line: '-burn.clean.room=C:\Users\games\Downloads\VC_redist.x64(2).exe -burn.filehandle.attached=732 -burn.filehandle.self=736'
    [3D60:3670][2019-10-15T21:39:50]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\games\Downloads\VC_redist.x64(2).exe'
    [3D60:3670][2019-10-15T21:39:50]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\games\Downloads\'
    [3D60:3670][2019-10-15T21:39:50]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\games\AppData\Local\Temp\dd_vcredist_amd64_20191015213950.log'
    [3D60:3670][2019-10-15T21:39:50]i000: Setting string variable 'WixBundleName' to value 'Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.23.27820'
    [3D60:3670][2019-10-15T21:39:50]i000: Setting string variable 'WixBundleManufacturer' to value 'Microsoft Corporation'
    [3D60:3E7C][2019-10-15T21:39:50]i000: Setting version variable 'WixBundleFileVersion' to value '14.23.27820.0'
    [3D60:3670][2019-10-15T21:39:51]i100: Detect begin, 10 packages
    [3D60:3670][2019-10-15T21:39:51]i000: Setting version variable 'windows_uCRT_DetectKey' to value '10.0.18362.387'
    [3D60:3670][2019-10-15T21:39:51]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 1
    [3D60:3670][2019-10-15T21:39:51]i052: Condition '(VersionNT = v6.3 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [3D60:3670][2019-10-15T21:39:51]i052: Condition '(VersionNT = v6.3 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [3D60:3670][2019-10-15T21:39:51]i052: Condition '(VersionNT = v6.2 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [3D60:3670][2019-10-15T21:39:51]i052: Condition '(VersionNT = v6.2 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [3D60:3670][2019-10-15T21:39:51]i052: Condition '(VersionNT = v6.1 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [3D60:3670][2019-10-15T21:39:51]i052: Condition '(VersionNT = v6.1 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [3D60:3670][2019-10-15T21:39:51]i052: Condition '(VersionNT = v6.0 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [3D60:3670][2019-10-15T21:39:51]i052: Condition '(VersionNT = v6.0 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [3D60:3670][2019-10-15T21:39:51]i103: Detected related package: {221D6DB4-46E2-333C-B09B-5F49351D0980}, scope: PerMachine, version: 14.13.26020.0, language: 0 operation: MajorUpgrade
    [3D60:3670][2019-10-15T21:39:51]i103: Detected related package: {C5ECDB9A-D9B0-3107-BA85-1269998A5B3E}, scope: PerMachine, version: 14.13.26020.0, language: 0 operation: MajorUpgrade
    [3D60:3670][2019-10-15T21:39:51]i101: Detected package: Windows81_x86, state: Absent, cached: None
    [3D60:3670][2019-10-15T21:39:51]i101: Detected package: Windows81_x64, state: Absent, cached: None
    [3D60:3670][2019-10-15T21:39:51]i101: Detected package: Windows8_x86, state: Absent, cached: None
    [3D60:3670][2019-10-15T21:39:51]i101: Detected package: Windows8_x64, state: Absent, cached: None
    [3D60:3670][2019-10-15T21:39:51]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None
    [3D60:3670][2019-10-15T21:39:51]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: None
    [3D60:3670][2019-10-15T21:39:51]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None
    [3D60:3670][2019-10-15T21:39:51]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None
    [3D60:3670][2019-10-15T21:39:51]i101: Detected package: vcRuntimeMinimum_x64, state: Absent, cached: Complete
    [3D60:3670][2019-10-15T21:39:51]i101: Detected package: vcRuntimeAdditional_x64, state: Absent, cached: Complete
    [3D60:3670][2019-10-15T21:39:51]i052: Condition 'VersionNT64 >= v6.0 OR (VersionNT64 = v5.2 AND ServicePackLevel >= 1)' evaluates to true.
    [3D60:3670][2019-10-15T21:39:51]i199: Detect complete, result: 0x0
    [3D60:3E7C][2019-10-15T21:39:52]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
    [3D60:3670][2019-10-15T21:39:52]i200: Plan begin, 10 packages, action: Install
    [3D60:3670][2019-10-15T21:39:52]i052: Condition 'VersionNT = v6.3 AND NOT VersionNT64' evaluates to false.
    [3D60:3670][2019-10-15T21:39:52]w321: Skipping dependency registration on package with no dependency providers: Windows81_x86
    [3D60:3670][2019-10-15T21:39:52]i052: Condition 'VersionNT = v6.3 AND VersionNT64' evaluates to false.
    [3D60:3670][2019-10-15T21:39:52]w321: Skipping dependency registration on package with no dependency providers: Windows81_x64
    [3D60:3670][2019-10-15T21:39:52]i052: Condition 'VersionNT = v6.2 AND NOT VersionNT64' evaluates to false.
    [3D60:3670][2019-10-15T21:39:52]w321: Skipping dependency registration on package with no dependency providers: Windows8_x86
    [3D60:3670][2019-10-15T21:39:52]i052: Condition 'VersionNT = v6.2 AND VersionNT64' evaluates to false.
    [3D60:3670][2019-10-15T21:39:52]w321: Skipping dependency registration on package with no dependency providers: Windows8_x64
    [3D60:3670][2019-10-15T21:39:52]i052: Condition 'VersionNT = v6.1 AND NOT VersionNT64' evaluates to false.
    [3D60:3670][2019-10-15T21:39:52]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x86
    [3D60:3670][2019-10-15T21:39:52]i052: Condition 'VersionNT = v6.1 AND VersionNT64' evaluates to false.
    [3D60:3670][2019-10-15T21:39:52]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x64
    [3D60:3670][2019-10-15T21:39:52]i052: Condition 'VersionNT = v6.0 AND NOT VersionNT64' evaluates to false.
    [3D60:3670][2019-10-15T21:39:52]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x86
    [3D60:3670][2019-10-15T21:39:52]i052: Condition 'VersionNT = v6.0 AND VersionNT64' evaluates to false.
    [3D60:3670][2019-10-15T21:39:52]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x64
    [3D60:3670][2019-10-15T21:39:52]i052: Condition '(VersionNT64)' evaluates to true.
    [3D60:3670][2019-10-15T21:39:52]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeMinimum_x64' to value 'C:\Users\games\AppData\Local\Temp\dd_vcredist_amd64_20191015213950_000_vcRuntimeMinimum_x64_rollback.log'
    [3D60:3670][2019-10-15T21:39:52]i000: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x64' to value 'C:\Users\games\AppData\Local\Temp\dd_vcredist_amd64_20191015213950_000_vcRuntimeMinimum_x64.log'
    [3D60:3670][2019-10-15T21:39:52]i052: Condition '(VersionNT64)' evaluates to true.
    [3D60:3670][2019-10-15T21:39:52]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeAdditional_x64' to value 'C:\Users\games\AppData\Local\Temp\dd_vcredist_amd64_20191015213950_001_vcRuntimeAdditional_x64_rollback.log'
    [3D60:3670][2019-10-15T21:39:52]i000: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x64' to value 'C:\Users\games\AppData\Local\Temp\dd_vcredist_amd64_20191015213950_001_vcRuntimeAdditional_x64.log'
    [3D60:3670][2019-10-15T21:39:52]i201: Planned package: Windows81_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3D60:3670][2019-10-15T21:39:52]i201: Planned package: Windows81_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3D60:3670][2019-10-15T21:39:52]i201: Planned package: Windows8_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3D60:3670][2019-10-15T21:39:52]i201: Planned package: Windows8_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3D60:3670][2019-10-15T21:39:52]i201: Planned package: Windows7_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3D60:3670][2019-10-15T21:39:52]i201: Planned package: Windows7_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3D60:3670][2019-10-15T21:39:52]i201: Planned package: WindowsVista_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3D60:3670][2019-10-15T21:39:52]i201: Planned package: WindowsVista_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [3D60:3670][2019-10-15T21:39:52]i201: Planned package: vcRuntimeMinimum_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
    [3D60:3670][2019-10-15T21:39:52]i201: Planned package: vcRuntimeAdditional_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
    [3D60:3670][2019-10-15T21:39:52]i299: Plan complete, result: 0x0
    [3D60:3670][2019-10-15T21:39:52]i300: Apply begin
    [3D60:3670][2019-10-15T21:39:52]i010: Launching elevated engine process.
    [3D60:3670][2019-10-15T21:39:54]i011: Launched elevated engine process.
    [3D60:3670][2019-10-15T21:39:54]i012: Connected to elevated engine.
    [2DEC:17F8][2019-10-15T21:39:54]i358: Pausing automatic updates.
    [2DEC:17F8][2019-10-15T21:39:54]i359: Paused automatic updates.
    [2DEC:17F8][2019-10-15T21:39:54]i360: Creating a system restore point.
    [2DEC:17F8][2019-10-15T21:39:54]i361: Created a system restore point.
    [2DEC:17F8][2019-10-15T21:39:54]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{852adda4-4c78-4a38-b583-c0b360a329d6}, options: 0x7, disable resume: No
    [2DEC:17F8][2019-10-15T21:39:54]i000: Caching bundle from: 'C:\Users\games\AppData\Local\Temp\{946B3103-0502-475A-BBBF-EEBFF28C72A7}\.be\VC_redist.x64.exe' to: 'C:\ProgramData\Package Cache\{852adda4-4c78-4a38-b583-c0b360a329d6}\VC_redist.x64.exe'
    [2DEC:17F8][2019-10-15T21:39:54]i320: Registering bundle dependency provider: VC,redist.x64,amd64,14.23,bundle, version: 14.23.27820.0
    [2DEC:17F8][2019-10-15T21:39:54]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{852adda4-4c78-4a38-b583-c0b360a329d6}, resume: Active, restart initiated: No, disable resume: No
    [2DEC:398C][2019-10-15T21:39:54]i304: Verified existing payload: vcRuntimeMinimum_x64 at path: C:\ProgramData\Package Cache\{A94EC1B2-932B-49D7-8AF2-4FBD29FF314B}v14.23.27820\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi.
    [2DEC:398C][2019-10-15T21:39:54]i304: Verified existing payload: cab5046A8AB272BF37297BB7928664C9503 at path: C:\ProgramData\Package Cache\{A94EC1B2-932B-49D7-8AF2-4FBD29FF314B}v14.23.27820\packages\vcRuntimeMinimum_amd64\cab1.cab.
    [2DEC:398C][2019-10-15T21:39:54]i304: Verified existing payload: vcRuntimeAdditional_x64 at path: C:\ProgramData\Package Cache\{9CA7111B-263D-45DE-B898-61FAD30B3237}v14.23.27820\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi.
    [2DEC:398C][2019-10-15T21:39:54]i304: Verified existing payload: cab2C04DDC374BD96EB5C8EB8208F2C7C92 at path: C:\ProgramData\Package Cache\{9CA7111B-263D-45DE-B898-61FAD30B3237}v14.23.27820\packages\vcRuntimeAdditional_amd64\cab1.cab.
    [2DEC:17F8][2019-10-15T21:39:54]i301: Applying execute package: vcRuntimeMinimum_x64, action: Install, path: C:\ProgramData\Package Cache\{A94EC1B2-932B-49D7-8AF2-4FBD29FF314B}v14.23.27820\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
    [2DEC:17F8][2019-10-15T21:40:15]e000: Error 0x80070643: Failed to install MSI package.
    [2DEC:17F8][2019-10-15T21:40:15]e000: Error 0x80070643: Failed to execute MSI package.
    [3D60:3670][2019-10-15T21:40:15]e000: Error 0x80070643: Failed to configure per-machine MSI package.
    [3D60:3670][2019-10-15T21:40:15]i319: Applied execute package: vcRuntimeMinimum_x64, result: 0x80070643, restart: None
    [3D60:3670][2019-10-15T21:40:15]e000: Error 0x80070643: Failed to execute MSI package.
    [2DEC:17F8][2019-10-15T21:40:15]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{852adda4-4c78-4a38-b583-c0b360a329d6}, resume: None, restart: None, disable resume: No
    [2DEC:17F8][2019-10-15T21:40:15]i330: Removed bundle dependency provider: VC,redist.x64,amd64,14.23,bundle
    [2DEC:17F8][2019-10-15T21:40:15]i352: Removing cached bundle: {852adda4-4c78-4a38-b583-c0b360a329d6}, from path: C:\ProgramData\Package Cache\{852adda4-4c78-4a38-b583-c0b360a329d6}\
    [2DEC:17F8][2019-10-15T21:40:15]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{852adda4-4c78-4a38-b583-c0b360a329d6}, resume: None, restart initiated: No, disable resume: No
    [3D60:3670][2019-10-15T21:40:15]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

    Tuesday, October 15, 2019 7:54 PM

All replies

  • Hi bolithe,

    Welcome to the MSDN forum!

    I checked your log. How do you uninstall the C ++ Redistributable? it still seems to exist, You can try the following steps:

    1. Go to Control Panel--Programs and Features, uninstall all the Visual C++ Redistribute items.
    2. Run Fix it tool to fix problems that block programs from being installed or removed.
    3. Restart your PC.
    4. Re-download and install from The latest supported Visual C++ downloads.

    Hope all above could help you.

    Best Regards,

    Tianyu


    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    Wednesday, October 16, 2019 7:43 AM
  • Thank you for replying, indeed i had some C++ Redistribute items the troubleshoot tool helped me

    Wednesday, October 16, 2019 1:13 PM
  • Hi bolithe,

    Thank you for the reply.

    We are so glad to hear that our suggestions are helpful for you to solve your issue.

    If possible, could you please mark the useful reply as answer, so that other members of this forum who have the similar issue could refer more from this thread.

    BTW, If you have any other Visual Studio Setup and Installation questions in the future, feel free to contact us, and we will try our best to help you.

    Have a nice day : )

    Best Regards,

    Tianyu


    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    Thursday, October 17, 2019 1:19 AM
  • Thanks. This fixed my problem. After uninstalling in the Control Panel, I had to run the troubleshooting tool to uninstall a couple of Visual the C++ that was there. After that, reboot, reinstall, and problem fixed!
    Saturday, July 4, 2020 8:47 PM