Won't allow me to advance after download attempt error code 4015572


  • I downloaded and attempted to install and it states already installed. If it is why am I being asked to install?

    If it isn't why won't it download?

    Please I am very busy and don't need to spend time on your issues!

    Friday, April 21, 2017 1:07 PM

All replies

  • Hi Ptiberian,

    From your description, I suggest you can try to fix your silverlight.

    How to clean a corrupted Silverlight installation and then reinstall Silverlight:

    Then, Download the latest Silverlight plugin:

    Install Silverlight
    Best Regards,

    Yohann Lu

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    Monday, April 24, 2017 4:32 AM