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More Netflix/Silverlight issues... RRS feed

  • Question

  • Thanks in advance for any help regaurding my thread. I've been trying to troubleshoot for nearly two weeks off and on.
    Here's my issue:

    Around two weeks ago I tried to get on netflix through the Google Chrome browser and the "this plug-in has crashed" screen of death appeared. SO, I just hit refresh and nothing happened. So, I tried it out in Firefox, same thing. Now...the interesting part is when I'm in IE8, I can hear the video being played but not being displayed. Needless to say, I was stumped. I've uninstalled silverlight many times and even regressed to 3.0 and the same issue occurs. 

    I really need some new Ideas about how to fix this issue. I've been wracking my brain. Thanks again.

    Friday, September 10, 2010 4:36 AM

All replies

  • Whats your OS and system details.

    Also do you have graphics cards and if so what version..  

    Friday, September 10, 2010 5:08 AM
  • I'm running windows 7 64 bit , Gateway laptop, Pentium Dual Core processor, the model of the computer is MD7309U. Here's some other specs

    • Microsoft Windows 7 Home Premium 64-bit pre-installed w/CoA
    • Intel Pentium Dual-Core T4300 2.1 GHz CPU
    • 3 GB DDR2 SDRAM (supports up to 4 GB)
    • 250 GB Serial ATA hard drive
    • DVD±RW DL drive
    • No floppy drive
    • Mobile Intel Graphics Media Accelerator 4500MHD
    • High Definition Audio - 2 channel w/built-in speakers
    • 56k ITU V.92 ready Fax/Modem
    • Integrated 10/100/1000 Gigabit Ethernet
    • Intel WiFi 5100 Link (802.11a/g/n)
    • Built-in 1.3 megapixel webcam and microphone
    • Built-in 5-in-1 digital media card reader
    • Black polished keyboard with illuminated keys & multimedia touch controls
    • 15.6-inch High-Definition Ultrabright WXGA TFT LCD (1366 x 768)

    And this is the link where I found the specs. gateway has stragely removed the computer from the site, yet another thing to weigh on my mind. http://www.geeks.com/details.asp?invtid=MD7309U-R ;

    Don't know about a graphics card though. Doubt it.

    Friday, September 10, 2010 6:04 AM