i can't watch netflix, but i have installed silverlight


  • I can't watch netflix because i must install silverlight, but when i gonna install it, i can't, because appears a message that says "You can't install silverlight because is already installed". So if silverlight is installed, Why i watch see netflix?.... my pc is windows 7

    • Edited by josfco Sunday, April 07, 2013 9:48 PM
    Saturday, April 06, 2013 10:42 PM


  • Hi,

    Please try to disable your firewalls, virus scans,in order to ensure that nothing was interfering, and make sure that Netflix is added to the "trusted sites" tab in "Internet Options" in IE.

    I see the following world in one thread:

    "At first, it didn't work, because it required "https," but when I disabled that, and entered it in without the "s" (since Netflix doesn't use https protocol), it WORKED. I switched on all of my firewall/virus software, and it still works! WOOHOO!"

    Hope it can help you.

    Best Regards.

    Amy Peng
    MSDN Community Support | Feedback to us
    Develop and promote your apps in Windows Store
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    Monday, April 08, 2013 6:35 AM

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