Silverlight fails to install RRS feed

  • Question

  • When installing silverlight it fails at 99% with the following message:

    Message ID: 1603

    A fatal error occurred during installation. Please take the following steps:

    • Verify that your computer is supported. See ...
    • Uninstall all previous versions of Silverlight by following the ...
    • Download and install the ...

    Previously i had was unable to unsitall an older versiob of silverlight but following the advice in this support article managed to resolve that issue: kb/2608523

    I followed what was relevant from the troubleshooting article wiki/contents/articles/30387 but seeing as i currently don't have silverlight installed and can't install it not much applies.

    Any help would be welcome, previously silverlight has worked on this machine.

    Windows 7, tested multiple browsers

    Sunday, May 31, 2015 11:48 AM