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Never ending Saga of Silverlight

    Question

  • I use random websites that use silverlight. Every single time I am on a website utilizing silverlight it asks me to download it.

    Please explain why it continues to ask for silverlight when it is already downloaded. Every website that uses your software asks for it but it is already downloaded. It even asks after I download it again immediately prior to trying to use it. 

    This is a never ending headache what is the problem. Im fed up

    Tuesday, June 13, 2017 6:32 PM

All replies


  • Hi BL9988776655,

    You need to check the Compatible Operating Systems and Browsers. For example, if you use the Edge Browsers. It may always ask you to downloaded Silverlight.


    If the issue still exists after you have installed Silverlight and use the Compatible Operating Systems and Browsers. May be you need to fix Silverlight

    How to clean a corrupted Silverlight installation and then reinstall Silverlight
    https://support.microsoft.com/en-us/kb/2608523


    You can visit the following link to check the Silverlight have been installed.

    Get Microsoft Silverlight
    https://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx

    Best Regards,

    Yohann Lu


    MSDN Community Support
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    Wednesday, June 14, 2017 6:10 AM