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Office Communicator Error Code 1603 RRS feed

  • Question

  • Hello:

    I am unable to install the Office Communicator 2005 Application on my Windows XP SP3 system.  Each time I try to install the program, it stoped installing and generated the following error on the Log File:

    Product: Microsoft Office Communicator 2005 - Update 'Microsoft Office Communicator 2005 (KB945573)' could not be installed. Error code 1603.

    I read some of the Forums on this error and tried the following:

    1.  I made sure to assign the correct permission to the PC's Hard Drive to SYSTEM.
    2.  I uninstalled and re-installed all the .NET versions, from 1.0 to 3.5
    3.  I made sure that enough Disk Sapce is available for the install.

    I still get a failure during the install...

    I am posting the complete Log below...

    --------------------------------------------------
    MSI (c) (18:B4) [22:31:19:921]: Final Patch Application Order:
    MSI (c) (18:B4) [22:31:19:921]: {607904DE-47D2-47D6-AF48-F35D7A799E0B} - C:\DOCUME~1\JSANDA~1\LOCALS~1\Temp\SCRIPTS\Communicator.msp
    === Logging started: 12/12/2009  22:31:20 ===
    Action 22:31:20: INSTALL.
    Action start 22:31:20: INSTALL.
    Action 22:31:20: WindowsFolder.D0DF3458_A845_11D3_8D0A_0050046416B9.
    Action start 22:31:20: WindowsFolder.D0DF3458_A845_11D3_8D0A_0050046416B9.
    Action ended 22:31:20: WindowsFolder.D0DF3458_A845_11D3_8D0A_0050046416B9. Return value 1.
    Action 22:31:20: ProgramFilesFolder.D0DF3458_A845_11D3_8D0A_0050046416B9.
    Action start 22:31:20: ProgramFilesFolder.D0DF3458_A845_11D3_8D0A_0050046416B9.
    Action ended 22:31:20: ProgramFilesFolder.D0DF3458_A845_11D3_8D0A_0050046416B9. Return value 1.
    Action 22:31:20: CommonFilesFolder.D0DF3458_A845_11D3_8D0A_0050046416B9.
    Action start 22:31:20: CommonFilesFolder.D0DF3458_A845_11D3_8D0A_0050046416B9.
    Action ended 22:31:20: CommonFilesFolder.D0DF3458_A845_11D3_8D0A_0050046416B9. Return value 1.
    Action 22:31:20: LocalAppDataFolder.D0DF3458_A845_11D3_8D0A_0050046416B9.
    Action start 22:31:20: LocalAppDataFolder.D0DF3458_A845_11D3_8D0A_0050046416B9.
    Action ended 22:31:20: LocalAppDataFolder.D0DF3458_A845_11D3_8D0A_0050046416B9. Return value 1.
    Action 22:31:20: AppSearch. Searching for installed applications
    Action start 22:31:20: AppSearch.
    AppSearch: Property: VERSIONIE, Signature: RegSearchIeVersion
    AppSearch: Property: MUI_INSTALLED, Signature: RegSearchMuiVersion
    AppSearch: Property: RTCSPUSED, Signature: RegSearchRtcSPUsed
    AppSearch: Property: WMSIPPROVIDER, Signature: RegSearchWMSIPProvider
    AppSearch: Property: LCCRTCPROVIDER, Signature: RegSearchLCCRTCPROVIDER
    AppSearch: Property: LCCTRANSPORT, Signature: RegSearchLCCLCCTRANSPORT
    AppSearch: Property: LCCSERVERADDRESS, Signature: RegSearchLCCSERVERADDRESS
    AppSearch: Property: LCCCONFIGURATIONMODE, Signature: RegSearchLCCCONFIGURATIONMODE
    AppSearch: Property: LCCVALIDATIONDATE, Signature: RegSearchLCCVALIDATIONDATE
    AppSearch: Property: LCCPRODUCTID, Signature: RegSearchLCCPRODUCTID
    AppSearch: Property: LCCDPRODUCTID, Signature: RegSearchLCCDPRODUCTID
    AppSearch: Property: LCCINSTALLDIR, Signature: RegSearchLCCINSTALLDIR
    Action ended 22:31:20: AppSearch. Return value 1.
    Action 22:31:20: FindRelatedProducts. Searching for related applications
    Action start 22:31:20: FindRelatedProducts.
    Action ended 22:31:20: FindRelatedProducts. Return value 1.
    Action 22:31:20: CheckOnTablet.CAAE7742_6D28_4224_99DC_3B95092D4DDC.
    Action start 22:31:20: CheckOnTablet.CAAE7742_6D28_4224_99DC_3B95092D4DDC.
    Action ended 22:31:20: CheckOnTablet.CAAE7742_6D28_4224_99DC_3B95092D4DDC. Return value 1.
    Action 22:31:20: CheckOnTablet.90B92711_707E_4B8F_BC75_2D5171F9C340.
    Action start 22:31:20: CheckOnTablet.90B92711_707E_4B8F_BC75_2D5171F9C340.
    Action ended 22:31:20: CheckOnTablet.90B92711_707E_4B8F_BC75_2D5171F9C340. Return value 1.
    Action 22:31:20: LaunchConditions. Evaluating launch conditions
    Action start 22:31:20: LaunchConditions.
    Action ended 22:31:20: LaunchConditions. Return value 1.
    Action 22:31:20: ValidateProductID.
    Action start 22:31:20: ValidateProductID.
    Action ended 22:31:20: ValidateProductID. Return value 1.
    Action 22:31:20: CostInitialize. Computing space requirements
    Action start 22:31:20: CostInitialize.
    Action ended 22:31:20: CostInitialize. Return value 1.
    Action 22:31:20: FileCost. Computing space requirements
    Action start 22:31:20: FileCost.
    Action ended 22:31:20: FileCost. Return value 1.
    Action 22:31:20: CostFinalize. Computing space requirements
    Action start 22:31:20: CostFinalize.
    Action ended 22:31:23: CostFinalize. Return value 1.
    Action 22:31:23: SetPIDTemplate.
    Action start 22:31:23: SetPIDTemplate.
    Action ended 22:31:23: SetPIDTemplate. Return value 1.
    Action 22:31:23: GetPreassignedProductKey.
    Action start 22:31:23: GetPreassignedProductKey.
    Action ended 22:31:23: GetPreassignedProductKey. Return value 1.
    Action 22:31:23: SetInitialInstallLocation.
    Action start 22:31:23: SetInitialInstallLocation.
    Action ended 22:31:23: SetInitialInstallLocation. Return value 1.
    Action 22:31:23: WelcomeDialog.
    Action start 22:31:23: WelcomeDialog.
    Info 2898. VerdanaBold13, Verdana, 1
    Info 2898. DlgFont8, Tahoma, 1
    Action 22:31:23: WelcomeDialog. Dialog created
    Info 2898. DlgFontBold8, Tahoma, 1
    DEBUG: Error 2826:  Control RadioButtons on dialog EulaDialog extends beyond the boundaries of the dialog to the right by 40 pixels
    The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: EulaDialog, RadioButtons, to the right
    DEBUG: Error 2826:  Control BannerLine on dialog EulaDialog extends beyond the boundaries of the dialog to the right by 80 pixels
    The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: EulaDialog, BannerLine, to the right
    Action 22:31:25: EulaDialog. Dialog created
    DEBUG: Error 2826:  Control BannerLine on dialog CustomerInformation extends beyond the boundaries of the dialog to the right by 80 pixels
    The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: CustomerInformation, BannerLine, to the right
    Action 22:31:28: CustomerInformation. Dialog created
    Action 22:31:30: RTMValidatePID.
    Action start 22:31:30: RTMValidatePID.
    Action ended 22:31:30: RTMValidatePID. Return value 1.
    DEBUG: Error 2826:  Control BannerLine on dialog ProductLocation extends beyond the boundaries of the dialog to the right by 80 pixels
    The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: ProductLocation, BannerLine, to the right
    DEBUG: Error 2826:  Control DlgLine on dialog ProductLocation extends beyond the boundaries of the dialog to the right by 5 pixels
    The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: ProductLocation, DlgLine, to the right
    Info 2898. DlgFont8__UL, Tahoma, 0
    Action 22:31:30: ProductLocation. Dialog created
    Action 22:31:33: ValidatePath.
    Action start 22:31:33: ValidatePath.
    Action ended 22:31:33: ValidatePath. Return value 1.
    Action ended 22:31:33: WelcomeDialog. Return value 1.
    Action 22:31:33: ProgressDialog.
    Action start 22:31:33: ProgressDialog.
    DEBUG: Error 2826:  Control BannerLine on dialog ProgressDialog extends beyond the boundaries of the dialog to the right by 80 pixels
    The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: ProgressDialog, BannerLine, to the right
    Action 22:31:33: ProgressDialog. Dialog created
    Action ended 22:31:33: ProgressDialog. Return value 1.
    Action 22:31:33: MigrateFeatureStates. Migrating feature states from related applications
    Action start 22:31:33: MigrateFeatureStates.
    Action ended 22:31:33: MigrateFeatureStates. Return value 0.
    Action 22:31:33: ExecuteAction.
    Action start 22:31:33: ExecuteAction.
    MSI (s) (2C:54) [22:31:34:312]: Final Patch Application Order:
    MSI (s) (2C:54) [22:31:34:312]: {607904DE-47D2-47D6-AF48-F35D7A799E0B} - C:\DOCUME~1\JSANDA~1\LOCALS~1\Temp\SCRIPTS\Communicator.msp
    Action 22:31:34: INSTALL.
    Action start 22:31:34: INSTALL.
    Action 22:31:34: WindowsFolder.D0DF3458_A845_11D3_8D0A_0050046416B9.
    Action start 22:31:34: WindowsFolder.D0DF3458_A845_11D3_8D0A_0050046416B9.
    Action ended 22:31:34: WindowsFolder.D0DF3458_A845_11D3_8D0A_0050046416B9. Return value 1.
    Action 22:31:34: ProgramFilesFolder.D0DF3458_A845_11D3_8D0A_0050046416B9.
    Action start 22:31:34: ProgramFilesFolder.D0DF3458_A845_11D3_8D0A_0050046416B9.
    Action ended 22:31:34: ProgramFilesFolder.D0DF3458_A845_11D3_8D0A_0050046416B9. Return value 1.
    Action 22:31:34: CommonFilesFolder.D0DF3458_A845_11D3_8D0A_0050046416B9.
    Action start 22:31:34: CommonFilesFolder.D0DF3458_A845_11D3_8D0A_0050046416B9.
    Action ended 22:31:34: CommonFilesFolder.D0DF3458_A845_11D3_8D0A_0050046416B9. Return value 1.
    Action 22:31:34: LocalAppDataFolder.D0DF3458_A845_11D3_8D0A_0050046416B9.
    Action start 22:31:34: LocalAppDataFolder.D0DF3458_A845_11D3_8D0A_0050046416B9.
    Action ended 22:31:34: LocalAppDataFolder.D0DF3458_A845_11D3_8D0A_0050046416B9. Return value 1.
    Action 22:31:34: AppSearch. Searching for installed applications
    Action start 22:31:34: AppSearch.
    Action ended 22:31:34: AppSearch. Return value 0.
    Action 22:31:34: FindRelatedProducts. Searching for related applications
    Action start 22:31:34: FindRelatedProducts.
    Action ended 22:31:34: FindRelatedProducts. Return value 0.
    Action 22:31:34: CheckOnTablet.CAAE7742_6D28_4224_99DC_3B95092D4DDC.
    Action start 22:31:34: CheckOnTablet.CAAE7742_6D28_4224_99DC_3B95092D4DDC.
    Action ended 22:31:34: CheckOnTablet.CAAE7742_6D28_4224_99DC_3B95092D4DDC. Return value 1.
    Action 22:31:34: CheckOnTablet.90B92711_707E_4B8F_BC75_2D5171F9C340.
    Action start 22:31:34: CheckOnTablet.90B92711_707E_4B8F_BC75_2D5171F9C340.
    Action ended 22:31:34: CheckOnTablet.90B92711_707E_4B8F_BC75_2D5171F9C340. Return value 1.
    Action 22:31:34: LaunchConditions. Evaluating launch conditions
    Action start 22:31:34: LaunchConditions.
    Action ended 22:31:34: LaunchConditions. Return value 1.
    Action 22:31:34: ValidateProductID.
    Action start 22:31:34: ValidateProductID.
    Action ended 22:31:34: ValidateProductID. Return value 1.
    Action 22:31:34: CostInitialize. Computing space requirements
    Action start 22:31:34: CostInitialize.
    Action ended 22:31:34: CostInitialize. Return value 1.
    Action 22:31:34: FileCost. Computing space requirements
    Action start 22:31:34: FileCost.
    Action ended 22:31:34: FileCost. Return value 1.
    Action 22:31:34: CostFinalize. Computing space requirements
    Action start 22:31:34: CostFinalize.
    Action ended 22:31:35: CostFinalize. Return value 1.
    Action 22:31:35: SetPIDTemplate.
    Action start 22:31:35: SetPIDTemplate.
    Action ended 22:31:35: SetPIDTemplate. Return value 1.
    Action 22:31:35: SetAppInstallLocation.
    Action start 22:31:35: SetAppInstallLocation.
    Action ended 22:31:35: SetAppInstallLocation. Return value 1.
    Action 22:31:35: RTMValidatePID.
    Action start 22:31:35: RTMValidatePID.
    Action ended 22:31:35: RTMValidatePID. Return value 1.
    Action 22:31:35: MigrateFeatureStates. Migrating feature states from related applications
    Action start 22:31:35: MigrateFeatureStates.
    Action ended 22:31:35: MigrateFeatureStates. Return value 0.
    Action 22:31:35: InstallValidate. Validating install
    Action start 22:31:35: InstallValidate.
    Action ended 22:31:35: InstallValidate. Return value 1.
    Action 22:31:35: InstallInitialize.
    Action start 22:31:35: InstallInitialize.
    Action ended 22:31:36: InstallInitialize. Return value 1.
    Action 22:31:36: ProcessComponents. Updating component registration
    Action start 22:31:36: ProcessComponents.
    Action 22:31:36: GenerateScript. Generating script operations for action
    GenerateScript: Updating component registration
    Action ended 22:31:36: ProcessComponents. Return value 1.
    Action 22:31:36: UnpublishComponents. Unpublishing Qualified Components
    Action start 22:31:36: UnpublishComponents.
    Action ended 22:31:36: UnpublishComponents. Return value 0.
    Action 22:31:36: MsiUnpublishAssemblies. Unpublishing assembly information
    Action start 22:31:36: MsiUnpublishAssemblies.
    Action ended 22:31:36: MsiUnpublishAssemblies. Return value 0.
    Action 22:31:36: UnpublishFeatures. Unpublishing Product Features
    Action start 22:31:36: UnpublishFeatures.
    Action ended 22:31:36: UnpublishFeatures. Return value 1.
    Action 22:31:36: SelfUnregModules. Unregistering modules
    Action start 22:31:36: SelfUnregModules.
    Action ended 22:31:36: SelfUnregModules. Return value 1.
    Action 22:31:36: UnregisterTypeLibraries. Unregistering type libraries
    Action start 22:31:36: UnregisterTypeLibraries.
    Action ended 22:31:36: UnregisterTypeLibraries. Return value 1.
    Action 22:31:36: RemoveRegistryValues. Removing system registry values
    Action start 22:31:36: RemoveRegistryValues.
    RemoveRegistryValues: Key: Removing system registry values, Name:
    Action ended 22:31:36: RemoveRegistryValues. Return value 1.
    Action 22:31:36: RemoveShortcuts. Removing shortcuts
    Action start 22:31:36: RemoveShortcuts.
    Action ended 22:31:36: RemoveShortcuts. Return value 1.
    Action 22:31:36: TryLCCShutdown.
    Action start 22:31:36: TryLCCShutdown.
    1: TryLCCShutdown:  hprocess is NULL. GetLastError() is 6.
    Action ended 22:31:36: TryLCCShutdown. Return value 1.
    Action 22:31:36: RemoveFiles. Removing files
    Action start 22:31:36: RemoveFiles.
    Action ended 22:31:36: RemoveFiles. Return value 1.
    Action 22:31:36: MoveFiles. Moving files
    Action start 22:31:36: MoveFiles.
    Action ended 22:31:36: MoveFiles. Return value 1.
    Action 22:31:36: InstallFiles. Copying new files
    Action start 22:31:36: InstallFiles.
    InstallFiles: File: Copying new files,  Directory: ,  Size:
    Action ended 22:31:36: InstallFiles. Return value 1.
    Action 22:31:36: PatchFiles. Patching files
    Action start 22:31:36: PatchFiles.
    Action ended 22:31:36: PatchFiles. Return value 1.
    Action 22:31:36: CreateShortcuts. Creating shortcuts
    Action start 22:31:36: CreateShortcuts.
    CreateShortcuts: Shortcut: Creating shortcuts
    Action ended 22:31:36: CreateShortcuts. Return value 1.
    Action 22:31:36: RegisterClassInfo. Registering Class servers
    Action start 22:31:36: RegisterClassInfo.
    RegisterClassInfo: Class Id: Registering Class servers
    Action ended 22:31:36: RegisterClassInfo. Return value 1.
    Action 22:31:36: CADwSensSchedule.D0DF3458_A845_11D3_8D0A_0050046416B9.
    Action start 22:31:36: CADwSensSchedule.D0DF3458_A845_11D3_8D0A_0050046416B9.
    Action ended 22:31:36: CADwSensSchedule.D0DF3458_A845_11D3_8D0A_0050046416B9. Return value 1.
    Action 22:31:36: WriteRegistryValues. Writing system registry values
    Action start 22:31:36: WriteRegistryValues.
    WriteRegistryValues: Key: Writing system registry values, Name: , Value:
    Action ended 22:31:37: WriteRegistryValues. Return value 1.
    Action 22:31:37: ActivateTimeBomb.
    Action start 22:31:37: ActivateTimeBomb.
    Action ended 22:31:37: ActivateTimeBomb. Return value 3.
    Action ended 22:31:37: INSTALL. Return value 3.
    Property(S): IAGREE = Yes
    Property(S): InstallMode = Complete
    Property(S): ProductID = 76775-270-6570901-06942
    Property(S): DigitalProductID = #xA40000000300000037363737352D3237302D363537303930312D3036393432000C000000283030302D303030300000000000000000BF2FA0750495549289E75F382E020000000000C219244BCD2D3D000300000000000000000000000000000000000000000000003833343031000000000000001B1D0000CD5C2100FF0700008D01000000000000000000000000000000000000000000000000000000000000E1ED60EA
    Property(S): ProgramMenuFolder = C:\Documents and Settings\All Users\Start Menu\Programs\
    Property(S): UpgradeCode = {A859ED42-A2CC-4F95-B084-2D8383B566A7}
    Property(S): DialogBitmap = dialogbmp
    Property(S): PIDKEY = MR2XWTFHFTJYKQ9TD6FCDBV3Y
    Property(S): INSTALLDIRECTORY = C:\Program Files\Microsoft Office Communicator\
    Property(S): _Browse = INSTALLDIRECTORY
    Property(S): ErrorDialog = ErrorDialog
    Property(S): IsBetaVersionInstalled = 0
    Property(S): LccCEIPAppDataFolder = C:\Documents and Settings\jsandaire\Local Settings\Application Data\Microsoft\Communicator\CEIP\
    Property(S): LccAppDataFolder = C:\Documents and Settings\jsandaire\Local Settings\Application Data\Microsoft\Communicator\
    Property(S): ARPINSTALLLOCATION = C:\Program Files\Microsoft Office Communicator\
    Property(S): PIDTemplate = 76775<````=````=````=````=`````>@@@@@
    Property(S): VERSIONIE = 7.0.5700.6
    Property(S): WMSIPPROVIDER = #1
    Property(S): ALLUSERS = 1
    Property(S): ProductVersion = 1.0.559.226
    Property(S): ProductName = Microsoft Office Communicator 2005
    Property(S): ProductLanguage = 1033
    Property(S): ProductCode = {BE5AD430-9E0C-4243-AB3F-593835869855}
    Property(S): Manufacturer = Microsoft Corporation
    Property(S): ARPURLINFOABOUT = http://www.microsoft.com
    Property(S): ARPNOMODIFY = 1
    Property(S): Privileged = 1
    Property(S): DefaultUIFont = DlgFont8
    Property(S): DlgTitleFont = {&DlgFontBold8}
    Property(S): EXCHANGEIM = 1
    Property(S): RUNDLL32 = rundll32.exe
    Property(S): ARPPRODUCTICON = MsblIco.Exe
    Property(S): OUT_OF_DISKSPACE = 0
    Property(S): RETRYMODE = 0
    Property(S): MinimumMUIVersion = 5.0.0275
    Property(S): REBOOTSCHEDULED = 0
    Property(S): InstallChangeFolder_Title = Change Current Microsoft Office Communicator 2005 Folder
    Property(S): InstallChangeFolder_Description = Browse to the destination folder.
    Property(S): InstallChangeFolder_TailText = &Folder name:
    Property(S): InstallChangeFolder_ComboText = &Look in:
    Property(S): MPC = 76775
    Property(S): PIDSKU = (000-00000)
    Property(S): OEMRelease = 0
    Property(S): MsiType = VOLUME
    Property(S): BUILDTYPE = fre
    Property(S): ISPATHVALID = 1
    Property(S): ButtonText_Back = < &Back
    Property(S): ButtonText_Browse = Br&owse...
    Property(S): ButtonText_Cancel = &Cancel
    Property(S): ButtonText_Exit = &Exit
    Property(S): ButtonText_Finish = &Finish
    Property(S): ButtonText_Ignore = &Ignore
    Property(S): ButtonText_Install = &Install
    Property(S): ButtonText_Next = &Next >
    Property(S): ButtonText_No = &No
    Property(S): ButtonText_OK = &OK
    Property(S): ButtonText_Remove = &Remove
    Property(S): ButtonText_Repair = &Repair it
    Property(S): ButtonText_Reset = &Reset
    Property(S): ButtonText_Resume = &Resume
    Property(S): ButtonText_Retry = &Retry
    Property(S): ButtonText_Return = &Return
    Property(S): ButtonText_Yes = &Yes
    Property(S): SecureCustomProperties = EXCHANGEIM;MESSENGERUPGRADE;NEWERMESSENGERFOUND;RUNDLL32
    Property(S): MicrosoftAppDataFolder = C:\Documents and Settings\jsandaire\Local Settings\Application Data\Microsoft\
    Property(S): LocalAppDataFolder = C:\Documents and Settings\jsandaire\Local Settings\Application Data\
    Property(S): SystemFolder = C:\WINDOWS\system32\
    Property(S): ProgramFilesFolder = C:\Program Files\
    Property(S): TARGETDIR = D:\
    Property(S): SourceDir = C:\DOCUME~1\JSANDA~1\LOCALS~1\Temp\SCRIPTS\
    Property(S): ALLUSERSPROFILE = C:\Program Files\Microsoft Office Communicator\
    Property(S): AdminToolsFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools\
    Property(S): AppDataFolder = C:\Documents and Settings\jsandaire\Application Data\
    Property(S): CommonAppDataFolder = C:\Documents and Settings\All Users\Application Data\
    Property(S): CommonFilesFolder = C:\Program Files\Common Files\
    Property(S): MICROSOFT_TABLET_PC_PLATFORM_SDK.90B92711_707E_4B8F_BC75_2D5171F9C340 = C:\Program Files\Microsoft Tablet PC Platform SDK\
    Property(S): DOC.90B92711_707E_4B8F_BC75_2D5171F9C340 = C:\Program Files\Microsoft Tablet PC Platform SDK\Doc\
    Property(S): DesktopFolder = C:\Documents and Settings\All Users\Desktop\
    Property(S): FavoritesFolder = C:\Documents and Settings\jsandaire\Favorites\
    Property(S): FontsFolder = C:\WINDOWS\Fonts\
    Property(S): GlobalAssemblyCache = C:\Program Files\Microsoft Office Communicator\
    Property(S): WindowsFolder = C:\WINDOWS\
    Property(S): HELP.90B92711_707E_4B8F_BC75_2D5171F9C340 = C:\WINDOWS\Help\
    Property(S): MICROSOFT_SHARED.90B92711_707E_4B8F_BC75_2D5171F9C340 = C:\Program Files\Common Files\Microsoft Shared\
    Property(S): INK.90B92711_707E_4B8F_BC75_2D5171F9C340 = C:\Program Files\Common Files\Microsoft Shared\Ink\
    Property(S): INSTALLDIR.90B92711_707E_4B8F_BC75_2D5171F9C340 = C:\Program Files\Common Files\Microsoft Shared\Ink\
    Property(S): MyPicturesFolder = C:\Documents and Settings\jsandaire\My Documents\My Pictures\
    Property(S): NetHoodFolder = C:\Documents and Settings\jsandaire\NetHood\
    Property(S): PersonalFolder = C:\Documents and Settings\jsandaire\My Documents\
    Property(S): PrimaryVolumePath = C:\Program Files\Microsoft Office Communicator\
    Property(S): PrintHoodFolder = C:\Documents and Settings\jsandaire\PrintHood\
    Property(S): RecentFolder = C:\Documents and Settings\jsandaire\Recent\
    Property(S): SendToFolder = C:\Documents and Settings\jsandaire\SendTo\
    Property(S): StartMenuFolder = C:\Documents and Settings\All Users\Start Menu\
    Property(S): StartupFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
    Property(S): System16Folder = C:\WINDOWS\system\
    Property(S): TempFolder = C:\DOCUME~1\JSANDA~1\LOCALS~1\Temp\
    Property(S): TemplateFolder = C:\Documents and Settings\All Users\Templates\
    Property(S): USERPROFILE = C:\Program Files\Microsoft Office Communicator\
    Property(S): WindowsVolume = C:\
    Property(S): IsTabletPC.90B92711_707E_4B8F_BC75_2D5171F9C340 = 1
    Property(S): DWUSINTERVAL = 30
    Property(S): IsTabletPC = 0
    Property(S): DOC.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\Program Files\Microsoft Tablet PC Platform SDK\Doc\
    Property(S): MICROSOFT_TABLET_PC_PLATFORM_SDK.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\Program Files\Microsoft Tablet PC Platform SDK\
    Property(S): HELP.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\Help\
    Property(S): MICROSOFT_SHARED.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\Program Files\Common Files\Microsoft Shared\
    Property(S): INK.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\Program Files\Common Files\Microsoft Shared\Ink\
    Property(S): INSTALLDIR.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\Program Files\Common Files\Microsoft Shared\Ink\
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    Action ended 22:31:37: ExecuteAction. Return value 3.
    Action 22:31:37: FatalErrorDialog.
    Action start 22:31:37: FatalErrorDialog.
    Action 22:31:37: FatalErrorDialog. Dialog created
    Action ended 22:31:40: FatalErrorDialog. Return value 2.
    Action ended 22:31:40: INSTALL. Return value 3.
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    Property(C): _035.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\1035\
    Property(C): _0351.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\1035\
    Property(C): _036.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\1036\
    Property(C): _0361.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\1036\
    Property(C): _040.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\1040\
    Property(C): _0401.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\1040\
    Property(C): _041.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\1041\
    Property(C): _0411.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\1041\
    Property(C): _042.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\1042\
    Property(C): _0421.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\1042\
    Property(C): _043.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\1043\
    Property(C): _0431.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\1043\
    Property(C): _044.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\1044\
    Property(C): _0441.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\1044\
    Property(C): _046.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\1046\
    Property(C): _0461.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\1046\
    Property(C): _052.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\2052\
    Property(C): _0521.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\2052\
    Property(C): _053.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\1053\
    Property(C): _0531.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\1053\
    Property(C): _070.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\2070\
    Property(C): _0701.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\2070\
    Property(C): _404.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\0404\
    Property(C): _406.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\0406\
    Property(C): _407.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\0407\
    Property(C): _409.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\0409\
    Property(C): _40B.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\040B\
    Property(C): _40C.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\040C\
    Property(C): _410.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\0410\
    Property(C): _411.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\0411\
    Property(C): _412.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\0412\
    Property(C): _413.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\0413\
    Property(C): _414.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\0414\
    Property(C): _416.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\0416\
    Property(C): _41D.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\041D\
    Property(C): _804.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\0804\
    Property(C): _816.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\0816\
    Property(C): _C0A.CAAE7742_6D28_4224_99DC_3B95092D4DDC = C:\WINDOWS\system32\mui\0C0A\
    Property(C): IsTabletPC.CAAE7742_6D28_4224_99DC_3B95092D4DDC = 0
    Property(C): SharedFolder.D0DF3458_A845_11D3_8D0A_0050046416B9 = C:\Program Files\Common Files\Microsoft Shared\
    Property(C): DWFolder.D0DF3458_A845_11D3_8D0A_0050046416B9 = C:\Program Files\Common Files\Microsoft Shared\DW\
    Property(C): WindowsErrorReporting.D0DF3458_A845_11D3_8D0A_0050046416B9 = C:\WINDOWS\PCHEALTH\ERRORREP\
    Property(C): WatsonAQHeadlessFolder.D0DF3458_A845_11D3_8D0A_0050046416B9 = C:\WINDOWS\PCHEALTH\ERRORREP\QHEADLES\
    Property(C): WatsonAQSignoffFolder.D0DF3458_A845_11D3_8D0A_0050046416B9 = C:\WINDOWS\PCHEALTH\ERRORREP\QSIGNOFF\
    Property(C): WindowsPCHealth.D0DF3458_A845_11D3_8D0A_0050046416B9 = C:\WINDOWS\PCHEALTH\
    Property(C): WindowsFolder.D0DF3458_A845_11D3_8D0A_0050046416B9 = C:\WINDOWS\
    Property(C): ProgramFilesFolder.D0DF3458_A845_11D3_8D0A_0050046416B9 = C:\Program Files\
    Property(C): CommonFilesFolder.D0DF3458_A845_11D3_8D0A_0050046416B9 = C:\Program Files\Common Files\
    Property(C): LocalAppDataPCHealth.D0DF3458_A845_11D3_8D0A_0050046416B9 = C:\Documents and Settings\jsandaire\Local Settings\Application Data\PCHEALTH\
    Property(C): LocalAppDataErrorReporting.D0DF3458_A845_11D3_8D0A_0050046416B9 = C:\Documents and Settings\jsandaire\Local Settings\Application Data\PCHEALTH\ERRORREP\
    Property(C): LocalAppDataFolder.D0DF3458_A845_11D3_8D0A_0050046416B9 = C:\Documents and Settings\jsandaire\Local Settings\Application Data\
    Property(C): WatsonUQHeadlessFolder.D0DF3458_A845_11D3_8D0A_0050046416B9 = C:\Documents and Settings\jsandaire\Local Settings\Application Data\PCHEALTH\ERRORREP\QHEADLES\
    Property(C): WatsonUQRegularFolder.D0DF3458_A845_11D3_8D0A_0050046416B9 = C:\Documents and Settings\jsandaire\Local Settings\Application Data\PCHEALTH\ERRORREP\QREGULAR\
    Property(C): WatsonUQSignoffFolder.D0DF3458_A845_11D3_8D0A_0050046416B9 = C:\Documents and Settings\jsandaire\Local Settings\Application Data\PCHEALTH\ERRORREP\QSIGNOFF\
    Property(C): MsiHiddenProperties = CADwSens.D0DF3458_A845_11D3_8D0A_0050046416B9;CADwSens.E0DF3458_A845_11D3_8D0A_0050046416B9;CADwSens.F0DF3458_A845_11D3_8D0A_0050046416B9
    Property(C): WindowsINFFolder.D0DF3458_A845_11D3_8D0A_0050046416B9 = C:\WINDOWS\INF\
    Property(C): DWIntlFolder_1033.D0DF3458_A845_11D3_8D0A_0050046416B9 = C:\Program Files\Common Files\Microsoft Shared\DW\1033\
    Property(C): TTCSupport = 1
    Property(C): ScreenY = 1050
    Property(C): MsiNetAssemblySupport = 2.0.50727.1433
    Property(C): MsiWin32AssemblySupport = 5.1.2600.5512
    Property(C): TextHeight = 16
    Property(C): CaptionHeight = 26
    Property(C): SystemLanguageID = 1033
    Property(C): Date = 12/12/2009
    Property(C): ComputerName = webzest-C2
    Property(C): ColorBits = 32
    Property(C): UserSID = S-1-5-21-2112754840-354624142-596004286-123265
    Property(C): Time = 22:31:40
    Property(C): ScreenX = 1400
    Property(C): LogonUser = webzest
    Property(C): ROOTDRIVE = D:\
    Property(C): BorderSide = 1
    Property(C): BorderTop = 1
    Property(C): Intel = 6
    Property(C): UserLanguageID = 1033
    Property(C): AdminUser = 1
    Property(C): VirtualMemory = 2663
    Property(C): GPTSupport = 1
    Property(C): PhysicalMemory = 2046
    Property(C): COMPANYNAME = Technologies
    Property(C): ShellAdvtSupport = 1
    Property(C): OLEAdvtSupport = 1
    Property(C): ACTION = INSTALL
    Property(C): UILevel = 5
    Property(C): EXECUTEACTION = INSTALL
    Property(C): VersionHandler = 3.01
    Property(C): SOURCEDIR = C:\DOCUME~1\JSANDA~1\LOCALS~1\Temp\SCRIPTS\
    Property(C): OriginalDatabase = C:\DOCUME~1\JSANDA~1\LOCALS~1\Temp\SCRIPTS\communicator.msi
    Property(C): DATABASE = C:\DOCUME~1\JSANDA~1\LOCALS~1\Temp\3d0120.msi
    Property(C): USERNAME = Joe Blow
    Property(C): RemoteAdminTS = 1
    Property(C): MsiNTProductType = 1
    Property(C): ServicePackLevelMinor = 0
    Property(C): ServicePackLevel = 3
    Property(C): WindowsBuild = 2600
    Property(C): VersionNT = 501
    Property(C): MSPSRC607904DE47D247D6AF48F35D7A799E0B = C:\DOCUME~1\JSANDA~1\LOCALS~1\Temp\3d0121.msp
    Property(C): RedirectedDllSupport = 2
    Property(C): VersionMsi = 3.01
    Property(C): VersionDatabase = 200
    Property(C): CLIENTPROCESSID = 7448
    Property(C): CURRENTDIRECTORY = C:\DOCUME~1\JSANDA~1\LOCALS~1\Temp\SCRIPTS
    Property(C): CLIENTUILEVEL = 0
    Property(C): PackagecodeChanging = 1
    Property(C): PATCH = C:\DOCUME~1\JSANDA~1\LOCALS~1\Temp\SCRIPTS\Communicator.msp
    Property(C): PATCHNEWPACKAGECODE = {08350B2E-4F17-485A-AB92-BF526E86D87C}
    Property(C): PATCHNEWSUMMARYSUBJECT = Microsoft Office Communicator 2005 setup package
    Property(C): PATCHNEWSUMMARYCOMMENTS = Microsoft Office Communicator 2005
    Property(C): PATCHMediaSrcProp = C:\DOCUME~1\JSANDA~1\LOCALS~1\Temp\SCRIPTS\Communicator.msp
    Property(C): ProductState = -1
    Property(C): PackageCode = {BE5AD430-9E0C-4243-AB3F-593835869855}
    Property(C): CostingComplete = 1
    Property(C): OutOfDiskSpace = 0
    Property(C): OutOfNoRbDiskSpace = 0
    Property(C): PrimaryVolumeSpaceAvailable = 0
    Property(C): PrimaryVolumeSpaceRequired = 0
    Property(C): PrimaryVolumeSpaceRemaining = 0
    Property(C): INSTALLLEVEL = 1
    Property(C): CCPTrigger = 1
    Property(C): PIDSEQ = 270000000
    Property(C): PID = 76775-270-6570901-06942
    Property(C): DPID = #xA40000000300000037363737352D3237302D363537303930312D3036393432000C000000283030302D303030300000000000000000BF2FA0750495549289E75F382E020000000000C219244BCD2D3D000300000000000000000000000000000000000000000000003833343031000000000000001B1D0000CD5C2100FF0700008D01000000000000000000000000000000000000000000000000000000000000E1ED60EA
    Property(C): PIDRET = 0
    === Logging stopped: 12/12/2009  22:31:40 ===
    MSI (c) (18:B4) [22:31:40:171]: Product: Microsoft Office Communicator 2005 - Update 'Microsoft Office Communicator 2005 (KB945573)' could not be installed. Error code 1603. Additional information is available in the log file C:\WINDOWS\PACKMAN\LOGS\MOC_2005.log.

    MSI (c) (18:B4) [22:31:40:171]: Product: Microsoft Office Communicator 2005 -- Installation failed.

    -------------------------------------------------

    Sunday, December 13, 2009 8:19 PM

All replies

  • You have the following for return value 3 -  "ActivateTimeBomb. Return value 3 " therefore you need to apply the ocsasnfix utility to the client machine (this is the patch that fixes the hotfix making Live Communicator server running in eval mode.
    See the kb article at http://support.microsoft.com/kb/974571 and download the patch from http://go.microsoft.com/fwlink/?LinkId=168248
    • Proposed as answer by helsby Wednesday, February 10, 2010 6:11 PM
    Wednesday, February 10, 2010 6:11 PM
  •  

    I was experiencing the same issue.

    Thank you for the information, it proved very useful.

     

    Thursday, April 8, 2010 5:28 PM
  • You are gr8. Thanks for your help.
    Wednesday, May 19, 2010 8:49 AM
  • Has anyone seen this issue with XPSP3 systems WITH the OCSANFIX utility installed (KB974571)?
    Thx
    Wednesday, July 14, 2010 6:13 PM