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Azure backup error - " Unable to communicate to authentication service" RRS feed

  • Question

  • Hi,

    I am new to azure, while working with azure backup getting am getting the error  " Unable to communicate to authentication service ". Please help me out.

    Thanks,

    Don

    Sunday, April 1, 2018 3:17 PM

Answers

  • Ensure to set the right proxy address. Also, if proxy is authenticated proxy, do specify username and password. Below is the step by step guidance on how to set the proxy server address for Azure Backup

    1. Open the windows azure Backup Agent UI

    

    2. Click on “Change Properties” link on the Actions Tab. 

    3. Provide the proxy address and port. If it is authenticated proxy, do specify username and password.

    4. Click “Ok”. The server should now be able to communicate to Azure Backup Service using the proxy details specified.

    Reference : Storage, Backup & Recovery Troubleshooting Common Configuration Issues with Azure Backup 

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    Do click on "Mark as Answer" on the post that helps you, this can be beneficial to other community members.

    • Proposed as answer by Sandeep BR Sunday, April 1, 2018 4:10 PM
    • Marked as answer by Don boss Sunday, April 1, 2018 5:11 PM
    Sunday, April 1, 2018 4:10 PM