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Silverlight

    Question

  • I am unable to access a login feature via my work website.  This login feature is available to employees to access payroll, etc.  I have downloaded and installed silverlight through all browsers and it won't work on any of them.  I have spoken to other employees and technical support at my work and no one else is having this issue.  I only have the one computer so im not sure what is wrong.
    Friday, April 21, 2017 1:18 AM

All replies


  • Hi C Goodin,

    >>  I have spoken to other employees and technical support at my work and no one else is having this issue.  I only have the one computer so im not sure what is wrong.

    I suggest you can try to fix silverlight:

    1) How to clean a corrupted Silverlight installation and then reinstall Silverlight
    https://support.microsoft.com/en-us/kb/2608523

    2) Download the latest Silverlight plugin
    http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx

    3) Install Silverlight and reboot your computer or browser.

    If the this issue is still exiting, may you should to think What do you do before this problem? Updated system? Installed component? Whether it is other factors leading to this problem.

    I hope it will help you.


    Best Regards,

    Yohann Lu


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    Friday, April 21, 2017 5:40 AM