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Outlook.com Update Event, persistent transient error RRS feed

  • Question

  • I seem to be getting this error on my logic app flow. Out of 3 runs, with 3 updates per run - 7 failed.. Its been happening for several days now as well. Ideas on how to correct? Is there an outage in the backend systems?

    {
        "statusCode"403,
        "headers": {
            "Pragma""no-cache",
            "x-ms-request-id""b0fa165d-2c75-4395-bd68-aa35b7152ba3",
            "Strict-Transport-Security""max-age=31536000; includeSubDomains",
            "X-Content-Type-Options""nosniff",
            "X-Frame-Options""DENY",
            "Timing-Allow-Origin""*",
            "x-ms-apihub-cached-response""true",
            "Cache-Control""no-store, no-cache",
            "Date""Sat, 30 May 2020 22:00:29 GMT",
            "Set-Cookie""ARRAffinity=44681089155cffee5d6ea46eb43a0a3c4b551bd2ba6e6eff95774f120dc70b73;Path=/;HttpOnly;Domain=outlook-wus2.azconn-wus2.p.azurewebsites.net",
            "Content-Length""577",
            "Content-Type""application/json",
            "Expires""-1"
        },
        "body": {
            "status"403,
            "message""Cannot send this mail due to a transient error. Please try again later (0x00004000).\r\nclientRequestId: a8bd4ebe-804a-43a0-bdc2-9988c86b561b\r\nserviceRequestId: b0fa165d-2c75-4395-bd68-aa35b7152ba3",
            "error": {
                "message""Cannot send this mail due to a transient error. Please try again later (0x00004000).",
                "code""ErrorMessageTransientError",
                "originalMessage""Cannot send this mail due to a transient error. Please try again later (0x00004000)."
            },
            "source""outlook-wus2.azconn-wus2.p.azurewebsites.net"
        }
    }


    Saturday, May 30, 2020 10:10 PM

All replies

  • Hi Jake Vis - Woofy - For this type of issues, it's best to open a support case and troubleshoot with support engineer who has deeper insight to your environment in 1:1 setting. In case your subscription doesn't carry a support plan, we're able to grant you a one-time free support for resolving this issue. If you'd like to opt for this, please send us an email at azcommunity at microsoft dotcom with the URL of this thread as well as your subscription ID included.
    Tuesday, June 2, 2020 6:47 AM