Nintex workflow not getting started from system account


  • I have the following issue in the requirement.
    The process is like as follow:

    The user is entering data in SQL table manually.
    After that there is one timer job which will run and an excel of that data will get generated.
    That excel will get uploaded in the document library.
    Now in that library I have a nintex workflow which has setting as the workflow will trigger whenever the item is added.But the workflow is not getting triggered.
    The item is created by "System Account". That might be the region that my workflow is not starting.

    So can you tell me whether what approach should I try to trigger my workflow.
    Tuesday, April 17, 2012 4:51 PM


  • Hi Paru143,

    Yes it is, please see this post: .
    To resolve this behavior, set the application pool account to use a different user account. You may want to create a new user account specifically for this purpose.
    To set the application pool account to use a different user account, follow these steps:

    1. On the server that is running one of the products that is listed in the "Applies to" section, click Start, point to All Programs, point to Microsoft Office Server, and then click SharePoint 3.0 Central Administration.
    2. Click the Operations tab.
    3. Under Security Configuration, click Service Accounts.
    4. Click Web application pool, and then click Windows SharePoint Services Web Application in theWeb service box.
    5. In the Application pool box, click the application pool that you want to change.
    6. Under Select an account for this component, click Configurable, and then type the user name and the password for the different user account.


    Thursday, April 19, 2012 4:13 PM